YuppTV
Reviews and Complaints

I have Tamil Platinum package with Yupp TV which is inclusive of Star Vijay, and when I tried to view his channel this Morning I don't see it anymore. This has been removed without any prior notice. Even my package rate has been increased rather doubled without any notice. Unable to reach yupptv support as well for past 3 weeks.
Their contact number on their website does not work anymore.

I have Tamil Platinum package with Yupp TV which is inclusive of Star Vijay, and when I tried to view his channel this Morning I don't see it anymore. This has been removed without any prior notice, I have my package valid until next year. This is highly unacceptable. As such I was disaapointed that they air Bigg Boss Tamil a day later and now adding on to it they have removed one of most viewed channels "STAR VIJAY" I would like to terminate my subscription and
my money has to be prorated and refunded.

Star maa channel is stopped without any notice. When tried to call customer server, it say "the line no longer in service". We already paid the amount for the whole year. Also, I filed a complaint. However, the complaint is closed without any resolution. I got a mail 1) with the complaint number 2) that someone will look into this and contact you 3) your issues is resolved, hence the ticket is closed.

Star vijay which is our main purpose to switch from Dish to Yupp tv recently and paid for whole year for all the channels but it was stopped with no prior notice. When i tried calling customer service the number is disabled or blocked calls. Very Very worst company. Any one who looking for Yupp please dont purchase. Very worst customer service. I wanted to cancel the service but there are no way to contact them.
Any one who wants to purchase Yupp please look for other options do not purchase them.
Still their website package shows the channels are available to cheat new customers.

Removed Star Channels from the current subscription without providing prior notice or without giving any refund. i have subscribed for hindi telugu subscription for 1 year and which includes star maa, maa movies, maa comedy, star plus etc . from sunday morning all the star channels are missing from my yupp tv subscription .when i am trying to contact customer service no one is responding over phone or chat or email.

I had subscribed for Tamil Platinum package since 05/30/2017. All of sudden, Star Vijay was removed from the package without any prior notice. I had called them several times to understand, seems they completely blocked all the incoming calls, chat messages. Unable to reach out to customer service at any standpoint. This is really useless service, poor customer care from YUPP TV.

I'm a user of Yupp TV and have been worried since the day 1 of my subscription. My complaints are:
1) Yupp TV does not have a proper password reset policy. I called the customer service center for password reset for my subscription and they were able to read out my password. This is a scary situation since anybody can misuse my ID and also my credit card information.
2) Secondly, they randomly add or delete channels without any prior information.

I have taken the Tamil platinum along with the star Hindi to watch star channel programs. Now the star network is out of Yupp tv and they took money from me for the channels I cannot watch.
And the channels were removed without any prior notice.
The cheapest thing is the Customerservice number no more exists. Very bad.
Need my money refunded and get my subscription terminated.
My bad, I took yearly subscription. These guys are going to give me touch time for sure .

2nd Oct 2017
I have subscribed for 1 month Tamil package as I am residing in Malaysia.
Today i.e., 2nd Oct morning I got an SMS that amt 19.99 has been deducted from my account for YuppTV Subscription.
I am very much disappointed and Shocked! How can they Touch my Bank account without my approval or any prior Intimation?
I want to disable my account Immediately as I feel which is Insecure.
I do read the T&C that the Recurring subscription process will happen for next month. I thought it would be within my YuppTV account.
I need answer for this.
How can YuppTV can touch my Bank Account without any prior notice?
I didn't receive any email or SMS stating that we are going to Recurring the amount for 1 month subscription. I just got the SMS after deduction which is Insane.

Maatv and star tv channels are not available, what is the reason behind it? Both channels are pretty good and I subscribe the yupptv because of that? Why there is no notification sent to customers? Will these channels be in future? I hope most of the telugu and hindi subscriber will be mad by thus change and appreciate if u start adding these channels back
Thanks

SriImmaneni

Am a yupptv viewer for almost 3 yrs nd this year too i subscribed for 1 yr and tht too i went only for vijay tv package i.e., tamil gold star...Wherein from yesterday onwards star vijay tv is missing in our channel list..We just want star vijay back on our channel since I paid the full amount for next year else revert our money back. Without proper notification its illegal to make us pay for whole year. Will file case against yupptv if proper refund is not given.

Hi, I'm a yupp Tamil customer.. I paid for a yr in advance for Tamil package.. now they removed more than 2-3 channel form the package and the package has only hand full of main channel which we paid for, they r bound to sun saving the channels we paid for under this aggrement and my invoice says some of the channel that's been removed now and that's NOT ok, there customer support number [protected] is NOT WORKING as of October 1'2017 after they sent an email saying they'll be removing certain channel.. it's a scam & ripoff to me cause.. they at least have to clarify customer and creed the charge for removing the certain channel.. simply having their customer service phone number feels very rude behavior which shouldn't be encouraged in a Democratic country like our USA.. Very Dissapointed by their behavior

I am long time customer of YuppTv Telugu Hindi Gold 1 Yr package . They have been taking some channels out and adding some channels in between but now since yesterday the main channels I subscribed this package for are gone. Star plus, MAA network channels are gone with out any notice to customers. when asked about these issues, their customer reps or toll free customercare never responded . it is verry difficult to reach them now.

never take long term contract with these people, they dont care about customers

I had subscribed for Kannada Hindi Silver 6 months package a few months ago. They have been taking some channels out and adding some channels in between but now since yesterday the main channels I subscribed this package for are gone. Star plus, Suvarna 2 channels and Suverna news channel and Udaya 2 channels are all gone. I have been trying to call them since yesterday and no response. I tried online chat and no response.
Seriously whats going on? Why do you think you can make people pay for 6 months and then keep changing yor channel line up.
If you cannot provide me the channels I want then cancel my remaining subscription and refund me the prorated amount asap.

Horror movie or serial ads in between show/movie

I was watching a family show in Maatv using Yupptv app with my 2 kids and just have to step out for a bit to check something on stove suddenly a horror serial ad appears names tulasidalam with a little girl flying on air and their parents getting scared. My kids got very scared looking at that ad. Please don't promote these kind of scary show ads or movie ads in between suddenly as kids cam get very scared. Please please...

I am a paid member of yupptv india. For the last few days it is observed that none of the Malayalam News channel is working properly. Asianet News, Manorama News, Mathrubhumi News etc there is a lag in transmission and suddenly you find that the news which you were folloing has changed into something entirely different, there is a disconnect which leads to disinterest to watch the same. This has been happening for last few days.

YuppTv has started showing annoying advertisements like St Jude's Cancer care and medical pills ads. We are paying for the channel programs then why are they showing depressing ads? These advertisements are enough to ruin your mood and is not fit for paid service. Even during comedy programs these ads are shown which are pretty depressing.
Please do something about it to remove these ads.

The only reason I have subscribed yupptv is to watch the bigg boss show. But I couldn't watch the current bigg boss telecast. It's showing the day before telecast. For e.g.. It's only showing Sunday episode on Monday. I don't need to watch the previous day show. So I am watching the current ones in internet. Then there is no need of yupptv subscription. It's been like this for the past three weeks. Going to cancel if it's continued.

Please remove those annoying ads. You guys are not transmitting the channels for free to encourage ads . we are paying for the damn thing. anyways the channels which u telecast are giving ads and modifying some content even while its being uploaded.
These tv channels are not important to us and we have too many choices as you are aware.

So please stop ads or we don't have an option to switch the provider.

I wanted to cancel my monthly subscription, called in today at 9 pm PST (July 1st) but the payment was already processed this morning at 9 am PST.

I was told that policies have changed recently and subscriptions can be cancelled only at the end of the month. There was no communication regarding such policy change.

Now I am forced to pay that monthly amount even though I'm not interested in the service simply because I was few hours late in calling for cancellation. It is common for such and terms and conditions in case of yearly plan where contracts are involved but forcing monthly contracts is a strange thing. isn't this nothing but customer ripoff? Moreover I don't see this condition when I started my monthly subscription in December-2016.