ZestAds
Reviews and Complaints

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admin@hotproductssale.com
Mon 14/10/2019 09:09
You

Hi marie king,

Thank you for placing your recent order.

Please find the summary of your order below.

Order Number: A5A7E2FF03

Order date: 10/14 4:09am

Shipping Address: 166 Moorhey Road
Liverpool, L31 5LW
GB

Billing Address: 166 Moorhey Road
Liverpool, L31 5LW
GB

Phone Number: [protected]

Email: [protected]@hotmail.com
Items in Order:
Name
Quantity
Price
[B1] CTY-0009-GREY-01 LifeBit™ Watch(G
1
$49.00
If you have any inquiries regarding your order, please do not hesitate to contact [support@coldtrendy.com]
Totals:
Sub Total: $49.00
Shipping: $4.95
Grand Total: $53.95

This was a error in ordering (Dec 7, 2019) and would like to cancel it but I find it impossible to cancel it through ZestAds as I cannot find the transaction cancellation on the website. I tried cancelling this just few seconds after the transaction has been made through paypal as the payment was with them. The transaction number is 1WY810388W737580U. I am doing this even before the item leaves the seller and would cancel the transaction with paypal (I believe that this was already paid) Below is the transaction with paypal.

December 7, 2019
ZestAds Limited
-negative $18.92
Payment
Paid with
Citi® Dividend MasterCard
MasterCard Credit Card x-7790
You'll see "PAYPAL *SHOPONLINE" on your card statement.
Ship to
Noel Santiago
3320 N. Newland Ave.
Chicago, IL 60634
United States
Category
Retail
Transaction ID
1WY810388W737580U
Seller info
ZestAds Limited
http://toysready.com
[protected]@resolutionsupports.com
Purchase details
DISC [B1] S-nore Clip$18.92
Total$18.92

I ordered a DroneX Pro from ZestAds Limited on sept 23, 2019, I payed 75.92$USD with Paypal transaction # 43361666V2961900L. I receive it but when I try to rise the drone, it begins to rise and then goes on the side. I try many times and it allways goes on the side not straigh up. I send 6 emails to them (disputes@resolutionsupports.com) and I didn't receive any answer.
I try to have a refund with Paypal (folder #PP-D-[protected]) and they refuse my demand. Copy of the email: (sorry the email is in french)
Bonjour Gaston Laroche,
Nous avons reçu les dossiers que vous avez soumis le 29 novembre 2019.
Après examen de ces transactions, nous avons rejeté vos réclamations. Cette décision a été prise car la Protection des Achats PayPal couvre seulement les biens ou les services qui n'ont pas été livrés ou fournis, ou qui ne correspondent pas à leur description. Veuillez nous excuser pour les problèmes que vous avez éprouvés avec ces transactions.
Informations sur la transaction :
Numéro de dossier du litige : PP-D-[protected]
Montant de la transaction : 75, 92 $ USD
Montant du litige : 75, 92 $ USD
Numéro de transaction : 43361666V2961900L
Date de la transaction : 23 septembre 2019

Cordialement,
PayPal

So I want a refund for this defective unit.

On october 8, 2019, this company claimed they shipped me, (although hit didnt arrive until november at some point..). 2 broken used watches that were supposed to monitor my husband's heart. He just had a heart attack, and I wanted to get these, as they promised to save your life by warning you within half an hour of your next heart attack. I paid $114.95, and got these broken used watches... No address to return it to or phone number to call paid thru pay pal

order details (B2) CTY-317-RD-GREY_02 LifeBit TM Watch(R andG)
Shipment detail LW708470083CN

https://t.17track.net/en#nums=LW08470083CN
transaction ID 7JX597728T665253V

I ordered this product in the beginning of November. Thinking that this product was coming from within the United States, I ordered it. First it cost me $33.40, which isn't bad, IF IT HAD COME FROM THE U.S., but it came from CHINA. You sold me something that if I had known that it was coming from China, I wouldn't have bought it. That is false advertisement. And if I wanted to buy it from China, I would've bought it thru Wish, because it would've been cheaper thru them! I AM NOT SATISFIED with this product at all! I want a refund!

On 10/11/19 I ordered 6 pillow cases
B6 [NWH-0078-GREY-06] Silken™
$89.75
from ZestAds / Narrow hub My debit card declined the transaction at first, but it later processed. And then I suddenly felt uncomfortable so I went to look at their reviews. So many bad reviews on this item that I asked to canceled the order within minutes. I received no reply for days.

I emailed again on 10/16/19 as I finally received a response saying "Upon checking, we couldn't amend it anymore or do any assortments for your order . It should be on its way to your shipping address as per registered." No tracking.

I emailed again on 10/19/19 and received a response on 10/24/19 Thank you for contacting us.

As our warehouse team has already processed your order, we couldn't cancel it anymore. It should be on its way to you now. We truly apologize for the inconvenience caused.Alternatively, you may check the status of your item by using the link below:

Tracking number:LW751115029CN
Tracking link: https://t.17track.net/en#nums=LW751115029CN​

Usually, shipment delivery may take 4-6 weeks to be delivered. Sometimes, we encounter Custom or courier delays which are out of our control at it may affect the delivery time from time to time. Don't worry rest assure that you will receive your order soon.

Regards,

Siti
The Narrow Hub Support Team

Thank you for contacting us.

As our warehouse team has already processed your order, we couldn't cancel it anymore. It should be on its way to you now. We truly apologize for the inconvenience caused.Alternatively, you may check the status of your item by using the link below:

Tracking number:LW751115029CN
Tracking link: https://t.17track.net/en#nums=LW751115029CN​

Usually, shipment delivery may take 4-6 weeks to be delivered. Sometimes, we encounter Custom or courier delays which are out of our control at it may affect the delivery time from time to time. Don't worry rest assure that you will receive your order soon.

Regards,

Siti
The Narrow Hub Support Team

Of course the tracking number did not track a single thing at that time. Nor for days to come.

11/14/19 the product finally arrived. I thought, well, just to give them the benefit of the doubt I should have a look at these extra special, extra expensive pillow cases that I had thought to gift for Christmas. However upon opening the package they were everything I hoped they wouldn't be: very cheaply made, very thin charmeuse satin pillow cases. I was pissed. I could have made 55 pillow cases for this price. I emailed for the return address as it is illegible on the envelope.

11/24/19 I finally receive a response asking for 'evidence'
Thank you for contacting us.

We will need some evidence from you before we can allow for any return:

1. A photo of the package with clear tracking number and other details.
2. A photo of all items that you want to return.
3. Reason for return.

Refer to our Return Policy at https://narrowhub.com/pages/return-policy

Thank you.

Regards,

Yati
The Narrow Hub Support Team

To which I immediately provided requested information.

It is now 12/5 and I have yet to receive a response from them. They have been absolutely HORRIBLE to deal with. Slow, unresponsive on order, and the same with returns, which I have yet to even succeed with.

At this point in time I will just say that they are a rip off
!

I ordered two acupressure mats and paid with Paypal on November 21. As of December 5th I have not received my mats. I have a tracking number of LW892972457CN but not any other tracking information. I would like either my mats or a refund .I paid $122.90 for those mats an I consider this a rip-off and i will file with the BBB.

Thank you,

Cathy Slayton
[protected]@roadrunner.com
[protected]

I ordered this patches on 11.30 and they stated they would take 1-2 weeks to ship. What I'm concerned about is I was charged the $33.40 as expected and now I see an additional charge $0.94, why am I being charged more? I've read other complaints where people were receiving all these additional charges and that the product was not what it was advertised as. I want this order canceled and a full refund. My order number is 1DB265FE3D, and this was paid via PayPal. I can be contacted at [protected]@aol.com. If I don't receive the refund in a timely manner, I will be lodging a complaint with PayPal and contacting my bank.

Have PayPal Transaction ID 7WC52308A108215D and your order number C73BB826FA and need to know the proper method of "Tracking" the order. Also, would like an aproximate arrival date for the order, please.

As I saide above, I need to know the company who received payment for the order, the proper method to crack the order shipment, if it ever ships, and an approximate arrival date of the order at my residence.

Don't know what else to tell you.

I placed order and was told I would get confirmation by email
THIS DID NOT HAPPEN
HAD CONFIRMATION FROM PAYPAL THAT ZESTADS LIMITED WERE PAID ON 2nd Dec.

only email address given for concerns was support@happylyfes.com
I have emailed them twice with no response

I cannot afford to pay out for something and not even get confirmation this is very worrying
Please advise ?

Marian Tunstall

I purchased advertised product from this company from an ad published on Facebook for $99.95 US.
I ordered 2 each "LifeBit" watches on 10/8/19 via PayPal. Transaction ID 06265326F64441706 Seller info: ZestAds Limited, http://toysready.com I received the product 10/24/19. After testing the steps tracking portion of these watches I found them to be wildly inaccurate. I attempted to contact the seller and was unable to because their "Domain" no long existed and was and still is listed as "for sale" when attempting to do a internet search on the name. I filed a complaint with PayPal on 10/24/19 and shipped the product back to the address given to me by PayPal. It arrived in Hong Kong and a delivery was attempted on 11/19/19 and a notice was left that was available for pickup. Since that time I have not heard and thing from "toysready" and tracking information indicates there has been no response from them.

I order 2 space heater from a youtube add over two weeks ago. Orde number below, the payment was made with paypal. Can you please tell me the status of my items or when I can expect delivery.

Nov 18, 2019 20:42:29 PST
Transaction ID: 1RC330393A952302K

Hello Sabine Phineus,
You sent a payment of $105.94 USD to ZestAds Limited
(disputes@resolutionsupports.com)

Thank you,
Sabine Phineus
[protected]
[protected]@gmail.com

Hi,

I bought a pair of white Fit Toe (B1] fitToe™ VN-0077-White-01) last November the 1st. I haven't receive it yet. I haven't receive any news or information on where it is or if it has been shipped yet.

1-Nov-2019 09:13:00 GMT-04:00
Transaction ID: 4TV21332F7132803K
Does someone knows what is happening? Am I suppose to wait more? Is it in the mail.
? Can I be assured that I will receive it someday?

Thank you
Maude

On November 13th I placed an order for the above product, it is now December 2nd and I received in the mail 1 package with 10 patches inside! Where are the other 90 patches? I was charged $72.75 for the above order and would appreciate a response on my order! Is this a scam? To submit complaint must be 350 characters! You have to be kidding me! I(I will be forwarding this to the Oregon State attorney generals office for investigation! Thank You Lynne M Lenz

On oct 2, 2019 I purchased two lifebit watches, 1 grey, 1 red, when received then an attempted to charge them they would neither one take a charge below are all the numbers that I have on this transaction. I am requested warranty or a complete refund of $99.95 usd credited back to my paypal for this purchased. Also request if I have to return to your company that you send a post paid return address label for these items. Here are the numbers LW723760499CN
October 9, 2019, Sent by https://t.17track.net/en#nums=LW723760499CN
Status: Shipped
Category
Retail
Transaction ID
7PU14519SD3595804

I ordered the mintlyfe patches but have not received any notification as when the purchased item will be mailed. My order number is 182393B3E2. The website associated with my payment is not valid and I want to know if this product will be shipped to me. If I do not receive a response, then I will have to submit a complaint to Paypal to get my money back. Based on this, please let me know the status of my order. Thank you.

Sincerely,

Mary

Order no:E32521A2E5, I ordered this on the 4th November and it's not arrived yet, can you please help.
[protected]@hotmail.co.uk.
I ordered this for my wife's Christmas present and it should have been here by now, can you please contact me and let me know what's happening, I can be contacted via the email address above.
I just hope you can sort this out and get it delivered before Christmas otherwise could you refund me via PayPal.
Thank you.

The tiny heaters (warm wind machines, as noted on the boxes) are not what was advertised and do not heat anything. For $50 each, I bought 4, these are not heaters that I ordered and I want to return them for a full refund. I went to the website, there are NO Customer Service telephone numbers or even addresses to contact the company, just info to join their company and work for them, but still NO company information. Please help me to return these useless machines and get a refund.

Hi
I ordered two of the life bit watches which were on offer on November 2nd and I have still not had the products.
This was ordered for a birthday present and is now 4/5 weeks late. This order cost around £130/140 Sterling pounds and I cannot afford to not have the products please.
I have emailed twice regarding this issue and had no reply.
Could you please email me back and update me on the order or I will cancel my order through PayPal and have a full refund.
Look forward to your reply
Cath Jones
[protected]@no1nutrition.com
[protected]@hotmail.com