Menu
For Business Write a review File a complaint
ZestAds Customer Service Phone, Email, Contacts

ZestAds
Reviews and Complaints

www.zestads.com

Learn how the rating is calculated

1.8 685 Complaints
Claimed
ZestAds has claimed their business profile
Write a review File a complaint

ZestAds Complaints 685

ComplaintsBoard
W
8:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds TP360 pro

Bought, flashlight. supposedly the best flash light out there, shows can start fire. The worst flashlight I've ever bought. poor quality. not very brite. waste of money. nothing like advertisement said. got scammed. want money back. No receipt in package no instructions, was to come with rechargeable batteries and charger. didn't.

willie labrie
[protected]@aim.com

usps trk # evs 9200190274365231214704
ref:c6a4674cdab ref2 lax 0000

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
L
2:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Vacuum

My name is Larry Kennaugh - 14348 Gibralter Road, Anacortes, Washington [98221]
I ordered your remote vacuum on 4-10=2020 and have not heard a word since, nor have I received it. I paid via debit card and you have received the funds amounting to 105.90.
I have seen reviews and many of them are not favorable, but I still expected to receive it.

Please fill me in on the status of my order.
Thank you,
Larry Kennaugh
[protected]

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
3:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds B5f1 equinox robotic vacuum

One the [protected] I purchased a b5f1 equinox robotic vacume.
I got a link through facebook and paid via paypal.
Received no invoice for the product.
I hadnt received anything by the 30/06/2020 so I contacted zetads through the paypal info. Received an email back stating they cannot find order
I put a request in for paypal to refund money as I have not received the product.

I received package today this is not what I ordered. I ordered a bs51 equinox and what I received is a cheap plastic piece of junk. Only weighs about 300grams and when I pick it up it rattles inside.
On facebook people say zestads equinox is a scam and paypal have had numerous request for refunds I have not received an invoice re this purchase and I know believe this is not an authentic product.
I have photos but it wont allow me to attache them

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
12:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Sales of drones

I ordered one drone with buy one get one for 1/2 price but when I placed the order they changed the order from one to 4 drones. I immediately contacted paypal but they said I would have to contact the company. I contacted the company and they told me the drones had already been processed and out for shipping (this is less than about 3 hr after the order). The order was obviously not out for shipping as the order was placed over three months ago and today I received 6 drones. So far non of them work right.
I feel this company is a fraud and a scam and I would give them minus 5 stars if I were able. On line search of their company I am finding hundreds of people with similar complaints.

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
11:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds 2 orders never received

On March 31 and also on April 1, I placed 2 orders with ZestAds for some
Visorize masks and up to date have not been received although payment
has already been processed.
!st order # is A8F3987392 Total $125.90
2nd order # is 12DE06D706 Total $116.92
I have tried the tracking #'s given and they do not exist.
Tracking #'s are:
[protected]
[protected]

Read full review of ZestAds and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
B
B
Birdfeet
US
Jul 02, 2020 10:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Had the exact same thing happen to me on three orders with PayPal from three different vendors. We remodeling our home. Fraudulent sellers know to use PAYPAL because they have no protocol for screening sellers. Criminals have full control at PayPal and can enter any fake tracking number without PayPal checking. I reached out to PayPal after talking to UPS about the previously used UPS tracking numbers on different dates by different vendors sent to different names and addresses. They denied the claims and sent back to me the fraudulent UPS tracking numbers. What to go PayPal. Support crime!

ComplaintsBoard
D
1:29 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Lunavac

Ordered 2 in march. They got paid on 3/27. I got the product on may 9th. Pieces of crap and not even marked as luna vac. (says bowai on the face). Does not pick up much at all... What little it did pick up fell out onto the floor when I plugged it into the charger. It does not climb rugs as advertised. Does not sense collisions as advertised. It does not work on all floor types as advertised. There is a facebook page just for this scam and people are mad! The complaint load alone should shut them down and paypal should stop allowing payments to this company.
This was advertised as a revolutionary product using nasa technology. What a bunch of bull.
I have filed complaints with the merchant via paypal and have heard nothing. Finally filed via paypal itself and am awaiting information.
Here is the video that led me to purchase. Scroll down to view video. It does none of this!https://topgadgetcorner.com/products/lunavac
One of mine was not even opened. There would be no point, cheesy cheap crap. I am demanding a full refund including shipping. There was nothing to indicate it came from overseas... Except that it took 6 weeks to get here.
$133.92
My number on paypal is 97x728618b7454803 dated 3/27/20.
Thanks!

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
5:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds N95 masks

On April 3 2020 I ordered 5 masks for $180.90 USD from ZestAds Limited and as of May 28 2020 I have received nothing from you nor have I heard anything from you via email. I paid through Paypal and would like a refund if you are not going to send them to me. The transaction ID is 3WE408008R664064P. I realize you are an overseas operation and Covid 19 is messing things up but 2 months and no communication or product is really poor.

Sincerely and disgustedly, Kim Sampson

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
1:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Drone

I ordered my drone over a month ago. Contacted the USPS and they told me that it has been in the possession of a 3rd party and never turned over to them for delivery. Zest adz will not respond to my emails and pay pal will not refund my money then I looked online and saw all the complaints were just company about it being a scam and I just want my money back

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
11:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Tp360 pro flashlight

I place a order for the flashlight, I haven't received the item yet. Tried to communicate twice through email but with no success.
ZestAds Limited
- negative $29.90
May 9, 2020
Retail
Payment - PayPal Credit
Loading transaction details for
ZestAds Limited
- negative $29.90
May 9, 2020
Retail
Payment - PayPal Credit

Paid with
PayPal Credit

Ship to
michael guirado
"Address"
2109 NW 5th Street
Cape Coral, FL 33993
United States

Category
Retail

Transaction ID
83K95632FR680844S

Seller info
ZestAds Limited
http://resolutionsupports.com/
[protected]@resolutionsupports.com

Purchase details
[B1] PL-0095-01 -TP360 Pro Flashlight
$23.95
Shipping
$5.95
Total
$29.90

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Drone x pro

Paid with FTB Consumer Debit You'll see "PAYPAL *SHOPONLINE" on your card statement. Ship to Bill TN United States Manage ZestAds Limited payments Category Retail Transaction ID 31W878240P995820U Return shipping refunds Request return shipping refund For more info See Terms Seller info ZestAds Limited http://resolutionsupports.com/ [protected]@resolutionsupports.com Purchase details (UP#1) Buy 1 - Drone X™ Pro - EWI-0108-01 $59.95 Total $59.95 Paid with FTB Consumer Debit You'll see "PAYPAL *SHOPONLINE" on your card statement. Ship to Bill TN United States Category Retail Transaction ID 89P80581B67469601 Return shipping refunds Request return shipping refund For more info See Terms Seller info ZestAds Limited http://resolutionsupports.com/ [protected]@resolutionsupports.com Purchase details [OFF] [B1] EWI-0108-01 DroneX™ Pro $75.92 Total $75.92, for both ($135.87)
Received junk plastic not as described or shown in Advertisements, Defiantly not user friendly or dependable as stated

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
11:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds sst-0369-01 auto vacuum unit

Ordered vaccum robot on March 30 through an ad pushed on Facebook and received my unit last week (7 weeks). Unit is garbage. I charged the unit and ran it for 30 minutes and all it did was push dust around the room and it wasn't able to go to the next room beause it couldn't maneuver over a 1/8 inch door threshold.
I saw the video on Facebook and was convinced via the video that I was purchasing a remarkable houshold cleaning auto vaccum cleaner. Turns out it's to flimsy to even be classified as a safe childs toy.
I want to return it to CHina and get my money ($91.91) back but all roads lead to a dead end. URL is not valid and ZestAds provides no viable option to return merchandise.

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
11:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Sandals

I ordered a pair of sandals in a pink metallic material with a thong for the big toe to slip through. I placed the order on MARCH 23, 2020, and have heard nothing about them. I paid through my PAYPAL account. $33.95 was taken from that account. Order #4810 C19 C62.
I received no communication from them when I tried to check for a tracking number. Even the order number did not help.
I will go to PayPal and make a complaint. They should be taking care of their customers better than what I've been reading about.
Thank you for any help.

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
6:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds I ordered two boxes of isumi patches and never received neither one of them.

I placed two orders for the isumi patches and has not received neither item yet. My first order was on thursday april 30th, 2020 and the other order number is 4b409d2ac9 and the second order was placed on may 1st on a friday and the order number is b845c30be3 which I purchased for my mother. I would like my products or my money back on both of my debit cards. This is unacceptable and unprofessional. If I do not receive either one of those, I will be contacting the bbb.

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
10:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds USB cable usb for samsung

I ordered through paypal on 28th march as I saw the add on facebook.
LO97084851CN
They were not cheap and I haven't had any contact from the company
I have tried through paypal though I have got nowhere.
From what I have read they are a scam and I am totally gutted and raging with myself.
I cannot find a website.the price in British money is £27

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
2:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds I made an order on 5-20-20 & I haven't received it yet.

My order number is 893bcbfbd0 or the trans id is 4d510222lk500724r, which was taken out of my checking $29.90.
So I tried to find out more information on my order & it sold me another one which I don't want, the order is 9e72d8d844, trans #9pd61652fd955002f. I tried talking to paypal & the help line is closed. I'm never going to buy anything on paypay again. That did for me.

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
10:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds N95 masks never received — fraud and scam

Ordered 5 N-95 covid masks. I am a health care worker and paid for expedited shipping as I needed right away. Never received. Paid over $250 for them and they ended up arriving 87 weeks later as bike riding dusk masks. Reported to FBI and BBB and filing Class Actions against this company

Read full review of ZestAds
View 0 more photos
Update by Diane L Myers
May 22, 2020 10:34 am EDT

Paypal ran the transaction and Facebook posted the ads even after being told these were scams.

Update by Diane L Myers
May 22, 2020 10:33 am EDT

I meant they arrived 7 weeks later, not 87.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
11:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Visorize™ medical grade face mask

Well after ordering a" Visorize™ Medical Grade Face Mask" on April 8th., I finally received three "Fashion Mask" on May 21st. These masks are in no way medical grade, not what I ordered and paid for and not what i wanted. This company is falsely advertising on Facebook and working through PayPal to rip us off. I would like to say that I don't know why these reputable companies are allowing companies like godealsale.com & zestAds to rip us off but, of course, I do know why. They are making money off those companies at our expense.

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
7:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Face masks

Ripped me off for $164.90 during a Pandemic and no help from Facebook or PayPal. Below is a statement from Paypal yet they are still allowing them to use their money services to rip off Americans. I filed complaints with the Justice Dept, BBB, and FTC against FaceBook, PAYPAL, AND crooked HongKong rip off - ZESTADS.

A PayPal spokesperson said it was aware of customer complaints about ZestAds but declined to comment on the company.

"We are aware of challenges that many merchants are experiencing during these unprecedented times. Our teams are actively monitoring the situation and working tirelessly to protect our customers against substandard or fraudulent sales activity, " the statement said. "PayPal takes these matters seriously, and we encourage customers who have an unsatisfactory transaction to submit a Customer Service request in their PayPal account or to contact Customer Service directly."

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
P
7:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Lifebag Backpack

Ordered a Lifebag Backpack on March 2, 2020. $56.90 USD.

Did not receive an email or confirmation of any type regarding the order, and had to go through PayPal to find out anything at all to do with the Lifebag and discovered that it was being sent by ZestAds and found all the posts and complaints about the company. On March 27, I sent emails to ZestAds ([protected]@resolutionsupports.com) asking for confirmation, but received no response. I tried to place a phone call to ZestAds using the contact information on the PayPal site, but was told the "number could not be dialed" (what a surprise).

After some time, I again attempted to reach ZestAds using their [protected]@resolutionsupports.com address, and the email bounced back saying it could not be delivered. On May 1, I filed a dispute with PayPal and they have yet to resolve it as of today. They claimed there is a shipment tracking number and I checked with Canada Post, it's been in Canada for several weeks now and is "on the way". I call B.S. on this as it doesn't take weeks for a shipment to go through within Canada.

I asked for a refund on March 27th. This was never addressed by ZestAds. I again asked for a refund on May 1st. This was never addressed by ZestAds, nor did PayPal commit to obtaining a refund for me, saying that the case was under review. I don't care about the Lifebags product any more as it's clear that ZestAds is a fraudulent company (their website doesn't tell you anything) and I just want a refund. Neither ZestAds nor PayPal have committed to ensuring I get a refund. It's now 2.5 months since the order.

REFUND, PLEASE.

Read full review of ZestAds and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
A
A
André Mirabal
US
May 21, 2020 4:52 pm EDT

Hello, I am waiting on a drone from Zestads and its been sitting in Fremont California for weeks. I am now getting worried.

Did you ever receive your product or refund?

ComplaintsBoard
L
2:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
ZestAds has left an official reply on this complaint.

ZestAds Face masks

On 4/7/20 I was looking around for some masks on zestads limited website & they all on thier own turned it into an order for 100 pcs & originally showed up @ 221.90 per thier print out on my cc'd. Which paypal has on record, (thats who they use!). Then however when it eventually showed up on my cc'd statement it was 217.90, dont know why! I never went to thier order form and placed an order w/my cc'd, they did it all on thier own. I only wanted 1 or 2, & was only looking. Have been disputing this ever since. Finally received 100 on 05/15/20. Please help in getting this resolved/returned & credit back to my credit card!

Read full review of ZestAds
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

ZestAds Reviews 0

Looks like ZestAds has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

Overview of ZestAds complaint handling

ZestAds reviews first appeared on Complaints Board on Aug 20, 2018. The latest review Spartan bag black back pack was posted on Mar 27, 2023. The latest complaint Cellphone case was resolved on May 09, 2021. ZestAds has an average consumer rating of 2 stars from 685 reviews. ZestAds has resolved 146 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ZestAds Contacts

  2. ZestAds emails
  3. ZestAds address
    Selangor, Malaysia
  4. ZestAds social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2024
ZestAds Category
ZestAds is ranked 1093 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.