ZestAds’s earns a 1.8-star rating from 685 reviews, showing that the majority of customers are dissatisfied with purchases.
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TP360 pro
Bought, flashlight. supposedly the best flash light out there, shows can start fire. The worst flashlight I've ever bought. poor quality. not very brite. waste of money. nothing like advertisement said. got scammed. want money back. No receipt in package no instructions, was to come with rechargeable batteries and charger. didn't.
willie labrie
[protected]@aim.com
usps trk # evs 9200190274365231214704
ref:c6a4674cdab ref2 lax 0000
The complaint has been investigated and resolved to the customer's satisfaction.
Vacuum
My name is Larry Kennaugh - 14348 Gibralter Road, Anacortes, Washington [98221]
I ordered your remote vacuum on 4-10=2020 and have not heard a word since, nor have I received it. I paid via debit card and you have received the funds amounting to 105.90.
I have seen reviews and many of them are not favorable, but I still expected to receive it.
Please fill me in on the status of my order.
Thank you,
Larry Kennaugh
[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
B5f1 equinox robotic vacuum
One the [protected] I purchased a b5f1 equinox robotic vacume.
I got a link through facebook and paid via paypal.
Received no invoice for the product.
I hadnt received anything by the 30/06/2020 so I contacted zetads through the paypal info. Received an email back stating they cannot find order
I put a request in for paypal to refund money as I have not received the product.
I received package today this is not what I ordered. I ordered a bs51 equinox and what I received is a cheap plastic piece of junk. Only weighs about 300grams and when I pick it up it rattles inside.
On facebook people say zestads equinox is a scam and paypal have had numerous request for refunds I have not received an invoice re this purchase and I know believe this is not an authentic product.
I have photos but it wont allow me to attache them
The complaint has been investigated and resolved to the customer's satisfaction.
Sales of drones
I ordered one drone with buy one get one for 1/2 price but when I placed the order they changed the order from one to 4 drones. I immediately contacted paypal but they said I would have to contact the company. I contacted the company and they told me the drones had already been processed and out for shipping (this is less than about 3 hr after the order). The order was obviously not out for shipping as the order was placed over three months ago and today I received 6 drones. So far non of them work right.
I feel this company is a fraud and a scam and I would give them minus 5 stars if I were able. On line search of their company I am finding hundreds of people with similar complaints.
The complaint has been investigated and resolved to the customer's satisfaction.
2 orders never received
On March 31 and also on April 1, I placed 2 orders with ZestAds for some
Visorize masks and up to date have not been received although payment
has already been processed.
!st order # is A8F3987392 Total $125.90
2nd order # is 12DE06D706 Total $116.92
I have tried the tracking #'s given and they do not exist.
Tracking #'s are:
[protected]
[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Had the exact same thing happen to me on three orders with PayPal from three different vendors. We remodeling our home. Fraudulent sellers know to use PAYPAL because they have no protocol for screening sellers. Criminals have full control at PayPal and can enter any fake tracking number without PayPal checking. I reached out to PayPal after talking to UPS about the previously used UPS tracking numbers on different dates by different vendors sent to different names and addresses. They denied the claims and sent back to me the fraudulent UPS tracking numbers. What to go PayPal. Support crime!
Lunavac
Ordered 2 in march. They got paid on 3/27. I got the product on may 9th. Pieces of crap and not even marked as luna vac. (says bowai on the face). Does not pick up much at all... What little it did pick up fell out onto the floor when I plugged it into the charger. It does not climb rugs as advertised. Does not sense collisions as advertised. It does not work on all floor types as advertised. There is a facebook page just for this scam and people are mad! The complaint load alone should shut them down and paypal should stop allowing payments to this company.
This was advertised as a revolutionary product using nasa technology. What a bunch of bull.
I have filed complaints with the merchant via paypal and have heard nothing. Finally filed via paypal itself and am awaiting information.
Here is the video that led me to purchase. Scroll down to view video. It does none of this!https://topgadgetcorner.com/products/lunavac
One of mine was not even opened. There would be no point, cheesy cheap crap. I am demanding a full refund including shipping. There was nothing to indicate it came from overseas... Except that it took 6 weeks to get here.
$133.92
My number on paypal is 97x728618b7454803 dated 3/27/20.
Thanks!
The complaint has been investigated and resolved to the customer's satisfaction.
N95 masks
On April 3 2020 I ordered 5 masks for $180.90 USD from ZestAds Limited and as of May 28 2020 I have received nothing from you nor have I heard anything from you via email. I paid through Paypal and would like a refund if you are not going to send them to me. The transaction ID is 3WE408008R664064P. I realize you are an overseas operation and Covid 19 is messing things up but 2 months and no communication or product is really poor.
Sincerely and disgustedly, Kim Sampson
The complaint has been investigated and resolved to the customer's satisfaction.
Drone
I ordered my drone over a month ago. Contacted the USPS and they told me that it has been in the possession of a 3rd party and never turned over to them for delivery. Zest adz will not respond to my emails and pay pal will not refund my money then I looked online and saw all the complaints were just company about it being a scam and I just want my money back
The complaint has been investigated and resolved to the customer's satisfaction.
Tp360 pro flashlight
I place a order for the flashlight, I haven't received the item yet. Tried to communicate twice through email but with no success.
ZestAds Limited
- negative $29.90
May 9, 2020
Retail
Payment - PayPal Credit
Loading transaction details for
ZestAds Limited
- negative $29.90
May 9, 2020
Retail
Payment - PayPal Credit
Paid with
PayPal Credit
Ship to
michael guirado
"Address"
2109 NW 5th Street
Cape Coral, FL 33993
United States
Category
Retail
Transaction ID
83K95632FR680844S
Seller info
ZestAds Limited
http://resolutionsupports.com/
[protected]@resolutionsupports.com
Purchase details
[B1] PL-0095-01 -TP360 Pro Flashlight
$23.95
Shipping
$5.95
Total
$29.90
The complaint has been investigated and resolved to the customer's satisfaction.
Drone x pro
Paid with FTB Consumer Debit You'll see "PAYPAL *SHOPONLINE" on your card statement. Ship to Bill TN United States Manage ZestAds Limited payments Category Retail Transaction ID 31W878240P995820U Return shipping refunds Request return shipping refund For more info See Terms Seller info ZestAds Limited http://resolutionsupports.com/ [protected]@resolutionsupports.com Purchase details (UP#1) Buy 1 - Drone X™ Pro - EWI-0108-01 $59.95 Total $59.95 Paid with FTB Consumer Debit You'll see "PAYPAL *SHOPONLINE" on your card statement. Ship to Bill TN United States Category Retail Transaction ID 89P80581B67469601 Return shipping refunds Request return shipping refund For more info See Terms Seller info ZestAds Limited http://resolutionsupports.com/ [protected]@resolutionsupports.com Purchase details [OFF] [B1] EWI-0108-01 DroneX™ Pro $75.92 Total $75.92, for both ($135.87)
Received junk plastic not as described or shown in Advertisements, Defiantly not user friendly or dependable as stated
The complaint has been investigated and resolved to the customer's satisfaction.
sst-0369-01 auto vacuum unit
Ordered vaccum robot on March 30 through an ad pushed on Facebook and received my unit last week (7 weeks). Unit is garbage. I charged the unit and ran it for 30 minutes and all it did was push dust around the room and it wasn't able to go to the next room beause it couldn't maneuver over a 1/8 inch door threshold.
I saw the video on Facebook and was convinced via the video that I was purchasing a remarkable houshold cleaning auto vaccum cleaner. Turns out it's to flimsy to even be classified as a safe childs toy.
I want to return it to CHina and get my money ($91.91) back but all roads lead to a dead end. URL is not valid and ZestAds provides no viable option to return merchandise.
The complaint has been investigated and resolved to the customer's satisfaction.
Sandals
I ordered a pair of sandals in a pink metallic material with a thong for the big toe to slip through. I placed the order on MARCH 23, 2020, and have heard nothing about them. I paid through my PAYPAL account. $33.95 was taken from that account. Order #4810 C19 C62.
I received no communication from them when I tried to check for a tracking number. Even the order number did not help.
I will go to PayPal and make a complaint. They should be taking care of their customers better than what I've been reading about.
Thank you for any help.
The complaint has been investigated and resolved to the customer's satisfaction.
I ordered two boxes of isumi patches and never received neither one of them.
I placed two orders for the isumi patches and has not received neither item yet. My first order was on thursday april 30th, 2020 and the other order number is 4b409d2ac9 and the second order was placed on may 1st on a friday and the order number is b845c30be3 which I purchased for my mother. I would like my products or my money back on both of my debit cards. This is unacceptable and unprofessional. If I do not receive either one of those, I will be contacting the bbb.
The complaint has been investigated and resolved to the customer's satisfaction.
USB cable usb for samsung
I ordered through paypal on 28th march as I saw the add on facebook.
LO97084851CN
They were not cheap and I haven't had any contact from the company
I have tried through paypal though I have got nowhere.
From what I have read they are a scam and I am totally gutted and raging with myself.
I cannot find a website.the price in British money is £27
The complaint has been investigated and resolved to the customer's satisfaction.
I made an order on 5-20-20 & I haven't received it yet.
My order number is 893bcbfbd0 or the trans id is 4d510222lk500724r, which was taken out of my checking $29.90.
So I tried to find out more information on my order & it sold me another one which I don't want, the order is 9e72d8d844, trans #9pd61652fd955002f. I tried talking to paypal & the help line is closed. I'm never going to buy anything on paypay again. That did for me.
The complaint has been investigated and resolved to the customer's satisfaction.
N95 masks never received — fraud and scam
Ordered 5 N-95 covid masks. I am a health care worker and paid for expedited shipping as I needed right away. Never received. Paid over $250 for them and they ended up arriving 87 weeks later as bike riding dusk masks. Reported to FBI and BBB and filing Class Actions against this company
Paypal ran the transaction and Facebook posted the ads even after being told these were scams.
I meant they arrived 7 weeks later, not 87.
The complaint has been investigated and resolved to the customer's satisfaction.
Visorize™ medical grade face mask
Well after ordering a" Visorize™ Medical Grade Face Mask" on April 8th., I finally received three "Fashion Mask" on May 21st. These masks are in no way medical grade, not what I ordered and paid for and not what i wanted. This company is falsely advertising on Facebook and working through PayPal to rip us off. I would like to say that I don't know why these reputable companies are allowing companies like godealsale.com & zestAds to rip us off but, of course, I do know why. They are making money off those companies at our expense.
The complaint has been investigated and resolved to the customer's satisfaction.
Face masks
Ripped me off for $164.90 during a Pandemic and no help from Facebook or PayPal. Below is a statement from Paypal yet they are still allowing them to use their money services to rip off Americans. I filed complaints with the Justice Dept, BBB, and FTC against FaceBook, PAYPAL, AND crooked HongKong rip off - ZESTADS.
A PayPal spokesperson said it was aware of customer complaints about ZestAds but declined to comment on the company.
"We are aware of challenges that many merchants are experiencing during these unprecedented times. Our teams are actively monitoring the situation and working tirelessly to protect our customers against substandard or fraudulent sales activity, " the statement said. "PayPal takes these matters seriously, and we encourage customers who have an unsatisfactory transaction to submit a Customer Service request in their PayPal account or to contact Customer Service directly."
The complaint has been investigated and resolved to the customer's satisfaction.
Lifebag Backpack
Ordered a Lifebag Backpack on March 2, 2020. $56.90 USD.
Did not receive an email or confirmation of any type regarding the order, and had to go through PayPal to find out anything at all to do with the Lifebag and discovered that it was being sent by ZestAds and found all the posts and complaints about the company. On March 27, I sent emails to ZestAds ([protected]@resolutionsupports.com) asking for confirmation, but received no response. I tried to place a phone call to ZestAds using the contact information on the PayPal site, but was told the "number could not be dialed" (what a surprise).
After some time, I again attempted to reach ZestAds using their [protected]@resolutionsupports.com address, and the email bounced back saying it could not be delivered. On May 1, I filed a dispute with PayPal and they have yet to resolve it as of today. They claimed there is a shipment tracking number and I checked with Canada Post, it's been in Canada for several weeks now and is "on the way". I call B.S. on this as it doesn't take weeks for a shipment to go through within Canada.
I asked for a refund on March 27th. This was never addressed by ZestAds. I again asked for a refund on May 1st. This was never addressed by ZestAds, nor did PayPal commit to obtaining a refund for me, saying that the case was under review. I don't care about the Lifebags product any more as it's clear that ZestAds is a fraudulent company (their website doesn't tell you anything) and I just want a refund. Neither ZestAds nor PayPal have committed to ensuring I get a refund. It's now 2.5 months since the order.
REFUND, PLEASE.
The complaint has been investigated and resolved to the customer's satisfaction.
Hello, I am waiting on a drone from Zestads and its been sitting in Fremont California for weeks. I am now getting worried.
Did you ever receive your product or refund?
Face masks
On 4/7/20 I was looking around for some masks on zestads limited website & they all on thier own turned it into an order for 100 pcs & originally showed up @ 221.90 per thier print out on my cc'd. Which paypal has on record, (thats who they use!). Then however when it eventually showed up on my cc'd statement it was 217.90, dont know why! I never went to thier order form and placed an order w/my cc'd, they did it all on thier own. I only wanted 1 or 2, & was only looking. Have been disputing this ever since. Finally received 100 on 05/15/20. Please help in getting this resolved/returned & credit back to my credit card!
The complaint has been investigated and resolved to the customer's satisfaction.
ZestAds Reviews 0
Overview of ZestAds complaint handling
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ZestAds Contacts
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ZestAds emailsinfo@zestads.com100%Confidence score: 100%Supportcs@zestads.com100%Confidence score: 100%Supportratna@zestads.com100%Confidence score: 100%Support
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ZestAds addressSelangor, Malaysia
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ZestAds social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2024
Recent comments about ZestAds company
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