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PDFFiller review: They posted fault info and charged me without warning 147

K
Author of the review
8:32 am EDT
Review updated:
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I used the website www.pdffiller.com, but it was mentioned that it was for free. After I converted my files, these jerks didn’t warn me and charged for $100. WTF? They haven’t told me that this service would be paid, ‘coz on the website it was mentioned that is was free. So be careful if you use this website or leave comments if they have charged you without warning.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

147 comments
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Carl Bradley
US
Sep 20, 2022 9:46 pm EDT

I just noticed an unauthorized charge of $102.34 was taken from my checking account by PDFFiller . This pending Transaction

was noticed on 9/9/2022

(POS Debit - Visa Check Card 5464 - SupportPDFfiller.c Wilmington MAUS POS -$102.34) copied and paste from my account.

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Faith Reynolds
US
Sep 26, 2022 1:09 am EDT

I got charged for a year subscription that I didn’t sign up for. I got $96 taken from my bank account. When I tried to contact customer service about getting a refund not a single person answered. Each contact when straight to voicemail.

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Hannahhhhhhh1698
Redding, US
Oct 02, 2022 4:09 pm EDT

I did not authorize any payments from my bank account to this service. On 08/25/2022, $30 came out of my account.

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Laquisha Duruisseau
US
Oct 10, 2022 9:42 am EDT

My card was charged for $96 that I did not authorize. I sent an email 2 weeks ago and have not gotten a response. Was not able to find a contact number to call anyone and the chat wasn’t available. I would like to get a refund.

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Amélie Calamy
FR
Oct 10, 2022 11:28 am EDT

My wife as been charged from her debit card for a big amount : 111,22 euros the 28th of september. She didn't allow anything like this and we ask for an immediate refund. We are quite unhappy to see that this company is able to take our card number without our permission .

Best regard

Amélie Calamy

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tyeee
Surprise, US
Oct 13, 2022 5:42 am EDT

pdf filler charged my bank account for 12 months of service. I did not order this service and it was not ordered by anyone I know or am associated with. How did you get my bank information? This is fraud and I need all my money refunded asap.

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S.Norm
Glenn Heights, US
Oct 23, 2022 12:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I keep trying to be charged for this service and have no idea what this is for, I am highly upset as this is the 3rd fraudulent charge from a company i have received on my bank account. I wish these companies will stop trying to rob people.

I am closing my bank account down. This world is coming to craziness.

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Carmen David
St. Thomas, US Virgin Islands, American Virgin Islands
Oct 31, 2022 5:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On September 21,2022, I concealed the subscription to PDF filler when I received a notice for payment of $119.99 yearly subscription which I do not use. Unfortunately, it appears the subscription was not canceled because my credit card was charged $119.99.

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Ghost9816
Nov 01, 2022 10:02 am EDT

These are scammers! They debited money from my creditcard, while I'm in free trial period and I already cancelled subscription.

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Nickyq
Miami, US
Nov 02, 2022 2:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PdfFiller charged my card $96 dollars after I used their free trial. I spoke with someone requesting an immediate refund. I feel as of I have been scammed. I don't recommend that anyone uses this company. I spoke with a gentleman named Mack who said that I should be expecting a refund.

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Paola K.
US
Nov 05, 2022 3:04 pm EDT

When I first used the service i signed up for a free trial of it, on october 14th I was charged $105.60 wich I did not know would be charged.

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16JF
Cebu, PH
Nov 12, 2022 1:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I already cancelled my subscription but they keep on charging my credit card. This company does not only charge you once but twice per month. This is frustrating!

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Lina Sreang
US
Nov 19, 2022 6:25 pm EST

Please give me a refund due to unintended subscription

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Ron Pagkaliwagan
US
Nov 20, 2022 9:17 am EST

i only needed this for one time use and they charged me 144$ for a yearly subscription which i did not authorized, i already cancelled it and i need a refund

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Sampath Kumar Gudipudi
Armstrong Creek, AU
Nov 20, 2022 10:07 pm EST

I don't even remember signing up for this so called pdffilter but money has been deducted for my bank account. I had 3 unauthorised charges worth $AU 47.97, $AU 48.64 and $AU 46.04. and the reference say asVisa Debit Purchase Card 6703 Supportpdffiller.Com 30.00 Usd Inc O/s Fee $1.34

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Jared Sargent
US
Nov 22, 2022 8:35 am EST

Cancelled my 30-day free trial within a day of starting it and found a $1.75 “Support PDFFiller” charge when I checked my bank account. Any way to get this money back?

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Cristanina Dela Cruz
US
Dec 20, 2022 8:12 am EST

I was suprised that my bank account was deducted by support pdffiler for an amount of $96 which i recall that after i used the platform i cancelled my subscription right after an hour. But why do you still have to take out money from my bank account? When in fact i didnt sign up for a year subscription.

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Fbi9050
Istanbul, TR
Jan 02, 2023 1:28 am EST

I was charged by this company and this is the third time, I’m reporting but I want you all to know it’s a scam

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garyion jackson
US
Jan 02, 2023 9:45 pm EST

Don't know how you guys do it but you tried charging a $96 dollar payment to my card and 1 week ago tried my gf card but lucky we had the cards locked. Scamming to the max

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Fiferj
Orlando, US
Jan 07, 2023 10:32 pm EST

Item number B-9HC91657HP9187143 was automatically deducted from Pay Pal on 12/31/2022. The original membership began Dec.1and I was planning to cancel on Jan. 1. I am no longer interested in this policy and would like to cancel the membership and have the $96.00 returned to Pay pal.

Sincerely,

Jeanne Fifer

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NIAZ39
ALAIN, AE
Jan 08, 2023 10:15 am EST

I have selected the free trial version and used only for 2 days the pdf filler from my laptop, now I seen 366.40 deducted from my account.

Can you kindly look into that and return my money.

My gmail account-niazrahman2018@gmail.com

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Salima CHEHIH
US
Jan 09, 2023 10:49 pm EST

J'ai eu un prlevement sur mon compte de 99 euros alors que je n'ai jamais souscrit d'abonnement pas eu de réponse à mon mail transaction du 5/09

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Jenneffer Jiminit
US
Jan 10, 2023 2:33 pm EST

I subscribe to the trial but was charged USD 1.50. I cancelled the subscription before the date of trials end. This is the email I use to subscribe - jenneffer.j@nxg-global.com

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Jibbkw18
Rigolet, CA
Jan 11, 2023 11:23 pm EST

I signed up for PDF Filler FREE trail, and was charged TWO charges ($45.99 and $30.46) from PDF filler an hour after signing up for the free trial! The app didn’t even work after I paid unwillingly! I want a refund! I used my apple ID jibbkw@icloud.com January 5th 2023.

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Gaber Saleh
US
Jan 14, 2023 4:01 pm EST

Yes my name is Gaber Saleh and on 1/7/2023 I was charged 180.00 for a subscription that I knew nothing about with pdf filler, i never signed up for any kind of subscription and I have searched every email account I own looking for a email that says I signed up for a year long subscription with pdf filler. My contact number is [protected].

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Les Ger Smith
US
Jan 29, 2023 5:20 am EST

I was fraudulently charged 96 doller US. I do not have an account. When I reached out. I was asked to give my credit card number and charge 2.00 to fix? I’m on hold with my credit card company right now

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Tshex
ZA
Feb 08, 2023 4:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Good day

I registered on the web site to use a trial version which was free and I was suppose to start paying after a month. I was charged R30.56. this was suppose to be a free trial.

My name is Tshekedi Mogwere.

My account end with 0195 and it's tymebank

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Miguel Magalhães
US
Feb 09, 2023 1:49 am EST

This company drags you in with easy use, just soo that in the end they can charge you for it! It is predatory capitalism! These people should be ashamed from taking money from people that do not have the capability to find alternatives!

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Charmaine Austria
US
Feb 15, 2023 8:09 am EST

I do not recall any subscription i made or providing any bank accojnt details. And today, 7/02 i was charged $288 dollars. Please refund the full amount as i have not signed up for anything. It strange how can i be charge such large amount for such service. Also this comoany is in the US and I am from Australia.

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Kevin101
Sydney, AU
Feb 16, 2023 2:05 am EST

An unauthorized charge of AU$159.23 on my bank account on 25/11/22(Ref Number 855750166324910592328)

There is also a charge of $2.78 on 26/10/22 and a refund of $2.70 on the 28/10/22

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Josiah Bature
US
Mar 01, 2023 5:44 pm EST

I cancel my subscription last month but I m still being billed.

I was charged again on 24/02/2023

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Callum Patterson
US
Mar 04, 2023 9:57 am EST

Hello,

I have been charged around £20 for a subscription service every 17th for the past few months. I have no account or anything. I did not recognise this site until I googled it after checking my accounts. I believe someone has been taking money out of my direct debit.

Callum Patterson

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AJ1990
Manchester, GB
Mar 11, 2023 9:07 pm EST

Hi there,

I have been charged $96 dollars at the end of the trial period. This came without warning (not in spam either). I have no intention of using this service and find this highly disingenuous and quasi fraud. I would like an immediate refund.

Account number: [protected]

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Midz123
Melbourne, AU
Mar 18, 2023 5:31 am EDT

Website said free use of pdffiller and was charged for a yearly subscription of $160aud on the 12th of March 2023, australia east standard time.

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teja 1997
US
Mar 21, 2023 2:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have used pdf filler yesterday and taken a free trial.Even then my credit card got deducted by$3.i have cancelled the subscription may i know the reason?.My mail id is tejauppalapatii@gmail.com

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Akmal Harith Azfar Abdul Ghafar
US
Apr 09, 2023 2:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I canceled my subscription last week and realized that they do not cancel properly and it took RM651.57 from my bank on 2 April 2023.

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AJHodgson
Perth, AU
Apr 15, 2023 3:03 pm EDT

I have a charge on my card for 152.84 for support pdffiller, I cant event find what email address this account is connected to or how my card was charged.

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Mehran M McVandi
US
Apr 15, 2023 4:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi there , i forget to cancel my 7 days free trial and ive been charge for 116 pounds for the service i really dont need

This amount of money its too much for me to handle, please accept my apology and get my money refund into my bank account

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Ghost1147
Apr 15, 2023 11:39 pm EDT

My Credit Union sent me a message about a "SUPPORTPDFFILLER DOT COM MA" fraudulent charge of $153.50 on 08April2023. I have never done business with that company. I looked at my account transactions for the past year and never seen any $1.00 charge. I tried to log on and of course I could not because I HAVE NO ACCOUNT.

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App stronaut
US
Apr 25, 2023 11:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Unauthorised credit card charges totalling $100 on the 1st April 2023

Contact email : teekay101@gmail.com

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  1. PDFFiller Contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
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    +1 (855) 750-1663
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    +1 (617) 963-0233
    +1 (617) 963-0233
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    More phone numbers
  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
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