Menu
For Business Write a review File a complaint
CB Web Services PDFFiller They posted fault info and charged me without warning
PDFFiller

PDFFiller review: They posted fault info and charged me without warning 147

K
Author of the review
8:32 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I used the website www.pdffiller.com, but it was mentioned that it was for free. After I converted my files, these jerks didn’t warn me and charged for $100. WTF? They haven’t told me that this service would be paid, ‘coz on the website it was mentioned that is was free. So be careful if you use this website or leave comments if they have charged you without warning.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

147 comments
Add a comment
D
D
Desarae Strehlow
US
Sep 09, 2023 7:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Unauthorized charges to my accan you please refund the money I never authorized this The unauthorized charges in the amount of a $144. I have never used this app

H
H
Habibullo Musurmonov
US
Sep 23, 2023 12:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir/Madam,

I tried to use 30 days free trail but it was said that my card issuer declined. But somehow I was charged 6 times £1.45 and £1.03 kind of small amounts. I would like you to refund it for me it happened now today at about noon time.

Thanks

S
S
Shena Mae Utlang
US
Sep 23, 2023 4:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello! i want to get a refund because i was already charged for 1 year subscription but i only subscribed for free trial. Upon looking on my credit card bill statement, i was already charged for 1 year but i already cancelled my free trial susbcription. I hope this can be resolved.

R
R
Rosanna Chirumbolo
US
Sep 23, 2023 5:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why do I have a 100$ charge when I don’t have an active subscription. I woke up this morning September 14th with a pending 100$ charge when I canceled

My

Subscription 2 months ago. This needs to be immediately fixed. I was charged $102.72 at 5am this morning please resolve this unjust and thief like charge.

D
D
Dwayne Gabriel
US
Sep 24, 2023 12:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I'm requesting a refund because I suddenly got a renewal subscription on my account. I only used PDFfiller for an application form I needed for my job. I canceled the subscription around three days after using it. PLEASE help me... I'm a just student who's already struggling to keep up with my rent.

L
L
Langston Belcher
US
Oct 01, 2023 10:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

When I check my Usaa account I am randomly charged with a hundred dollar fee from this company and I have never used its services before and randomly robbing me.

View 0 more photos
E
E
ELopez Income Tax Services
Alhambra, US
Oct 11, 2023 6:23 am EDT

I purchased a new upgraded computer and now I do not have access to use

pdf filler

D
D
Dashanne
Jersey City, US
Oct 11, 2023 7:35 am EDT

I do not understand what this is nor do I know how to cancel it. I don’t use whatever this is and I was charged $21.40 and would like a refund and to cancel whatever subscription this is so it won’t happen again. On 9/29/2023 I have a pending charge from this company. I’ve even ordered a new card yet this keeps happening.

G
G
Gabriela Grabowska
US
Oct 22, 2023 8:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi from my account you took 33£ . I never buy any membership ! Please refund my money . If No I will Put offical complaint or your webside and comment too. Is crazy . You steel people money . Thank you .

M
M
MHIsraq
US
Oct 22, 2023 12:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i was charge 144usd on 19/9/2023 without any intentional subscription!

desire outcome : full refund please.

Y
Y
Yve Y
US
Oct 22, 2023 6:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, I just discovered this morning there was an unauthorised deduction from pdffiller of USD 96. Kindly resolved and refund the amount ASAP.

View 0 more photos
A
A
Angel Lee
US
Oct 22, 2023 11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why am I being charged for something and never receiving a bill, or finding an account number, no emails on this billing. No need in calling.

I can't cancel this.

C
C
chaibiskuts
US
Oct 23, 2023 7:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I never even provided my card details but there's an automated charge from SupportPDFFiller on my card. It has insufficient funds for now and I am worried that the minute I transfer money into it my money will be cut for this bogus charge.

View 0 more photos
A
A
A Duffy
North Rocks, AU
Oct 24, 2023 10:00 am EDT

Hi,

I used this as a once off and cancelled my membership and have been charged $3.18 when it said it was a free service

I am wanting this resolved ASAP please

M
M
Malaika Mikaela
london, GB
Nov 05, 2023 2:55 am EST

On October 18th I was charged $96 after my free trial ended when I thought I had already cancelled my subscription. Haven't used the service since September 18 and am confused whether or not my subscription was actually cancelled.

B
B
Bhavy
Brampton, CA
Nov 13, 2023 8:13 am EST

Hello,

I got charged from my bank $154.51 for supportpdffiller.com. I do not remember signing up for anything and even if I did I am unable to login with the account bhavys@live.ca which is my email. When I go to forgot password I get no email sent to it. please If I do have a subscription I want to cancel it.

Please provide help

S
S
ShaneBo
US
Nov 13, 2023 2:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have cancelled it once and I've been charged for the past 8 months. From March 23 until currently No invoice, no notifications. I see why there are 450 complaints here. Shady.

V
V
va97766@gmail.com
Jalandhar, IN
Nov 25, 2023 11:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On 16-11-23 at around 03:00 pm, Rs. 7966.66 ($96) has been deducted from my credit card without any prior acknowledgement & without OTP by Sarah pdf filler.

Please refund my amount.

H
H
Hermaeus
Melbourne, AU
Dec 16, 2023 12:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $79.20 USD on the 07/12/23 for a subscription of 1 year even though there is clear evidence that my account plan says ‘Free’. I’d like a full refund as I have no subscription active.

Account ID - [protected]

J
J
Julina Gustave
US
Jan 29, 2024 1:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On Jan 07, 2024, I discovered I was charged $197.81 by SUPPORTPDFFILLER.COM on my credit card. I'm very confused because I do not have an active subscription.

L
L
Leila Ahmed
US
Feb 04, 2024 5:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I subscribed to the free trial on 26/01/2024. It supposed to be free of charge. I fpund that 1.25 USD have been deducted from my account.

View 0 more photos
J
J
Justine Hope
Portmore, JM
Mar 02, 2024 12:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Good day,

I have a pdfFiller account but none of my cards are connected to it and I have a free plan yet I’m seeing a $99 charge on my card. I have received no emails regarding receipts or the charge or plan. My card was charged on February 26,2024 and I have no idea where it came from.

View 0 more photos
C
C
Christosin
Toronto, CA
Mar 03, 2024 2:36 pm EST

PDF filler just took 31.34 dollars out of my account

I didn’t subscribe to any plan and they deducted 31.34dollars Canadian from my account today 26th February 2024

I don’t have any plan with them and they fraudulently took 31.34 dollars from my account today

View 0 more photos
D
D
Drammion
Kurunjang, AU
Mar 04, 2024 6:45 pm EST

I was completely blindsided by a $158.4 payment without prior notification or warning. I have only used this service once during the free trial and have no intention of using it further.

Japan Tengsu
Japan Tengsu
Garden Grove, US
Mar 09, 2024 4:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

repeated transactions from card

M
M
Meylita Michelina Simamora
US
Aug 20, 2024 9:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I didn't register on your application but there was a charge of 96 USD on my credit card today, August 8 2024 at 11.38. I want to raise an objection because I don't use your application. Is this some kind of credit card fraud? Please immediately refund my credit card.

View 0 more photos
L
L
Lesibana Chaba
US
Sep 14, 2024 9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged 158.40 dollars of subscription yesterday on 7 September 2024 at 11:43. I don't remember subscribing to anything or signing up for a free trial. I am getting bank charges of R3 per every failed transaction since I don't have that kind of money. May you please remove my details from your systems or records.

View 0 more photos

More PDFFiller reviews & complaints

PDFFiller - pdf filler is a scam... avoid them 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PDFFiller - W-9 form request - possible phishing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PDFFiller - unauthorized charges 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PDFFiller - Unauthorized charges to my credit card account
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PDFFiller - Unathorized credit charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PDFFiller - Subscription
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PDFFiller - Refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PDFFiller - Charge of $96 to my account 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. PDFFiller Contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
    Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number
    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
    100%
    Confidence score
    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
    Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
    More phone numbers
  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
PDFFiller Category
PDFFiller is ranked 41 among 310 companies in the Web Services category