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360 Share Pro

360 Share Pro review: Download doesn't work 432

C
Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I have tried to contact this company informing them of numerous problems with there application. The only way to contact them is by email but unfortunately I can't do that because it says there is an open ticket... Yet on my side it shows closed. I want to get my money back for a service that is not usable. Please give me any assistance you can... An address... Phone number... Email address... Anything to help. Thanks!

432 comments
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Venus
Oct 13, 2008 11:49 pm EDT

I purchased a lifetime Membership . and for some reason its said I am not a member.

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cnc router
Oct 17, 2008 12:55 am EDT

http://www.ad169.com/en/cpzs.asp
http://www.ad169.com/en/index2.asp

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thomas
Oct 19, 2008 3:02 pm EDT

i paid for a life time membership to and have never be able to make it work when i try to doload songs they will download but they all will skip no matter what artist i chose i call the billing department and i still cant get it to work

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KATHY
Oct 20, 2008 11:07 pm EDT

I also paid for a lifetime membership that worked fine up until about a month ago! I tried to re-download it throug the "member" log in but it keeps saying my information is incorrect. I have requested my password again and again and keep getting the message that it is being sent out to my email address but I never get it!

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jckmf
Nov 02, 2008 1:48 pm EST

je veux ce programe je les perdu

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jckmf
Nov 02, 2008 1:51 pm EST

je veux ceprograme

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Rebecca
Nov 05, 2008 3:21 pm EST

I've been using 360 Sharepro for about a year and all of the sudden it will not open anymore. No matter what I try. When I try to get "tech support" from their website they say they cant validate my e-mail, send me in circles, and there are no phone numbers to call. I paid for life subscription. Doesn't look like I'll be getting it.

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Dave
Nov 07, 2008 1:22 pm EST

I have 360 share. It worked fine for almost a year then would not load, i called them at [protected] between 9-5, the initial answering is in a foriegn language but I waited and a guy answered who was american/engish speaking. I explained problem, found out I removed the Java program from my computer. He immediatly e-mailed me the link. He said it can sometimes be caused by old Java software as well. It works fine know. Good Luck.

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johnstewart
Nov 08, 2008 8:33 am EST

to whom it concerns my computer crashed. so im trying to regain my lifetime nenbership to 360 pro music downloads.. please help john stewart

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mrs b neale
Nov 09, 2008 5:47 pm EST

i have a life time membership with 306 share pro but i have lost the program could you help to reinstal it

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mrs b neale
Nov 09, 2008 5:51 pm EST

i have a life time membership with limewire 360 .but the program has stoped working could help to get it back on

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total sucker
Nov 13, 2008 1:34 am EST

I've used 360 sharepro now for about 4 years without any billing hassles or preformance problems whatsoever...HOWEVER...I've discovered you need an older version of Java or it won't work!
Remove all the Java updates EXCEPT 5.0 Update 10.
360 share pro only works with Java J2SE Runtime environment 5.0 Update 10
The only time it wouldn't work is when I would update my java to a newer version
Hope this helps !

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martha ortega
Nov 17, 2008 11:27 am EST

I WISH I HAD READ ALL THESE E-MAILS BEFORE I DOWNLOADED 360 PRO SHARE, TALK ABOUT HIDDEN CHARGES.I TOTALLY AGREE WITH ALL COMPLAINTS, THEY ARE CROOKS, I TOLD THEM
I WAS GING TO REPORT THEM TO BETTER BUSINESS BUREAU, ALL THEY SAID WAS "OK"
VERY POOR QUALITY AND BUSINEESS PRACTICES

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traci wilcox
Dec 01, 2008 6:38 pm EST

I have a question rather then complaint. My son works for diect tv so I need web site to getto emloyee clothing and assessoris, Please help. Christmas is around yht corner. Thanks. Traci wilcox

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Martin
Dec 04, 2008 9:27 am EST

Hi - I'm in London (UK). I bought 360Pro Share this morning and as soon as I used it I realised it was almost identical to LimeWire, so such downloading here in the UK is illegal. I'm going to see if I can stop the payment.

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Savster123
GB
Dec 09, 2008 6:08 pm EST

IF ANYBODY IS HAVING TROUBLE WITH 360 PLEASE CONTACT ME ON

: oliversav@btinternet.com

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ebony gardner
Marianna, US
Dec 11, 2008 3:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i have 360 share pro and im not having any problems with them i had them for about 3 years. the problem is not with the software its with the pc tower so if i were you i would get a computer expert over to check your computer because its prventing you from downloading.

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HEATHER
High Point, US
Jan 21, 2009 1:44 pm EST

THESE PEOPLE ARE SCAMMING EVERYONE THEY CAN! DON'T USE THEM - IT'S A COMPLETE RIP OFF! THEY TOOK MY MONEY AND IT HAS NEVER WORKED! NOW, THEY WANT TO CHARGE ME 9.95 TO CANCEL WITHIN THE "7 DAY FREE TRIAL PERIOD". I WOULD ADVISE ANYONE TO STAY FAR AWAY FROM THEIR SITE AND REPORT THEM TO THE BBB!

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Ruben
Los Angeles, US
Feb 05, 2009 5:35 pm EST

For future reference on any billing issues. You may email share pro 360 management team and request a copy of your bill of sales be sent to your email account and you can print up a copy of your bill of sales that will contain your date of purchase, user name, and password. For technical issues with your 360 share pro. It is because you are either using the wrong java version on your computer or using a firewall that you have downloaded or purchased that is conflicting with the share pro 360, so what you need to do is go to your start up menu and then go to your control panel and click on your add and remove icon and remove your java program if it is not the java 5 updated 9 version and delete the program. Then go ahead and delete your share pro 360 program if you haven't already done so. Then close out you control panel and reinstall your share pro 360 and it will automatically reinstall your java 5 updated 9 version with your 360 share pro program. After you have completed the installation sequence protocol then disable your firewall such as (pc tools, zone alarm, etc..). When you have completed that process then open up your start up menu and click on your control panel and then open up your security center and click on "recommend" this will activate your pc's built in firewall that came with your system at the time of purchase. When you are done with that then close out your control panel and go back to your desk top and open up your share pro 360 and let the program run completely. Then your share pro 36o will run effectively. If you should have anymore issues regarding your consumer rights within the united states or have any other tech issues then email me at rubenquiroz22@yahoo.com and I will be happy to assist with your problem.

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Jesy
Mesa, US
Feb 14, 2009 4:11 pm EST

Yo paga por el programa de 360 share de por vida y lo perdi como lo puedo obtener para atras si llamo y segun me mandan el link pero quieren que page otra vez estan locos...

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andy
wythenshaw, GB
Feb 24, 2009 9:07 am EST

i to have purchest a lifetime membership it worked for 3 weeks and now it stoped working i carnt get in tuch they dont answer back or make a comment. what can i do how can i get my cash back and some of its content is borderline ilegal..

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;awrencebryant
hobesound, US
Feb 26, 2009 8:27 am EST

i agree with program

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;awrencebryant
hobesound, US
Feb 26, 2009 8:31 am EST

iagree withprogram iamlifetimemember, but have new computerhaveforgottenpassword email at time of purchas was bryantjr44@aol.com

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sandy1
San Diego, US
Feb 27, 2009 5:39 pm EST

I had trouble with this site fter returning at one time after deleting it. What I found is you have to contact the tech support from the website: www.TheMusicMembersArea.com. They helped me out and I was able to reinstart my msic download which I had paid a lifetime membership for. I ended up having to download more "java, " which they directed me to the website that instructed me how to do so. Hope this will help the rst of you!

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tamara
GB
Mar 31, 2009 12:33 pm EDT

I had similar problem and managed to get a FULL REFUND from SOFT-NET-DLD.COM - try there. Failing that, they may be able to give you contact details. Good luck, tamara

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Per Harald Pedersen
NO
Apr 04, 2009 7:31 am EDT

I've paid for this ### twice now, and last time I just got 8 songs down before it stopped working! This is a freud!

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MELVIN
Myrtle Beach, US
Apr 05, 2009 10:00 am EDT

I LOST MY 360 PRO BECAUSE MY COMPUTE HAD A VIRUS AND HAD TOO WIPE OUT ALL PROGRAN ON MY COMPUTE AND LOST 36OPRO. AND TRY TO CONTACT CUSTOMER SERVICE BUT I DID NOT GET ANY HELP AS OFF 4-6-2009

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Smitchell
Campbell, US
Apr 11, 2009 2:13 pm EDT

I wish I had done research before paying for the "Lifetime" subscription. I have read most of the posts here and yes it is a SCAM.
The website DOWNLOADACCESS misleads you by letting you "search" their webpage and you do find what you want. And then they mislead you again by telling you it is FREE but you just have to pay a minimal amount of 4.95 to help support their website. You then get a page for a 3rd party biller. The price in NOT 4.95. And they mislead you by selling "Lifetime Full & Unlimited Access for a total of 26.88 $ USD" and becareful because they also add in "NetSpyProtector Option - Protect yourself from malware for a total of 14.88 $ USD"
So you end up paying $41.00!

I downloaded the software they say is necessary which is called 360 Pro, which is not anything to do with the webpage I originally went to. If you use 360Pro you are accessing other peoples computers and they can access yours if you aren't careful. Luckily I have lots of security on my computer to prevent all that.

So I went to the original webpage and like everyone else, I cannot access those downloads. It says my account is UNPAID even though my bankstatement shows they deducted the $41.00 4 days ago. I was then redirected to "The members only" page and again asked to enter Username and Password which was shown on my confirmation email. That does not work anywhere either and you are just redirected to the page to pay again.

I sent an email to customer support and explained all this in detail to them. They responded with an email that said they needed me to "elaborate". So I sent another email to them telling them I did elaborate and also attached a copy of the confirmation email I received from SOFT-NET-DLD.COM
I expect this will just go in circles.

I am deleting all their programs off my computer and running a good find Malware program to be sure its all gone. Then I will try for a refund but won't get my hopes up. I have learned another lesson that just cost me $41.00.

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jayzee_p
belfast, GB
Apr 17, 2009 6:05 pm EDT

how do we get to this company? we need to name em and shame em for duping us as it is fraud!

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jaylo1130
Honolulu, US
Apr 19, 2009 3:52 am EDT

I absolutely agree. It's not working properly and in addition they compel you to take an additional software that is junk too. I canceled today after I tried it for an hour and it really sucks. In addition I called my CC company and they canceled the authorization, and I also reported the card as stolen and will receive a new one. They told me that the charge still might go through and then I could dispute it.

Jay

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Pip
Canberra, AU
Apr 23, 2009 2:20 am EDT

I fell into this trap at Downloadaccess as well. It's a complete scam, they sell you software you don't ask for, there's no actual data on their site, the software you buy from them doesn't work, attempt to contact them and they don't respond.

What can we do about these people? This is fraud, pure and simple.

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ninacake48
Houston, US
May 29, 2009 8:18 pm EDT

I purchased Limewire pro lifetime, and it expired on me, when my computer crashed, I tried to re-download Limewire Pro, and I get the message that my subscription has expired, how do I either get my lifetime subscription reinstated or my money back for a product that seems to have mislead me about a guaranteed lifetime product after paying a larger fee for the service.

Sincerely,

Howard

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mtweaver
cumberland bay, CA
Jun 20, 2009 6:18 pm EDT

I paid a one time fee for share pro. I had to reload my operating system on my com. Now I can't reload share pro and they don't even bother to answer my emails.

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Memory
ZA
Jul 02, 2009 5:48 am EDT

What exactly is the problem with this darn program. Do u think its a scam? How do we get our money back? I think its a total disgrace.

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vauxhall_nut
GB
Jul 04, 2009 7:40 am EDT

I too got conned into signing up at www.idownloadall.com saying they had the files I was looking for.
Lifetime and full unlimited access for £23 (plus a hidden checkbox with £14.88 for netspyprotector)

The confirmation e-mail said that I had signed up to unrestrictedownloads.com
Charge on credit card was to csinfohome.com

I downloaded the 360 share pro software and this would not connect, done a bit of research, realised it was a scam and was lucky enough to be able to cancel my credit card before anything was charged.
SCAM! Watch out for the above addresses!

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Jonathansprince
Denver, US
Jul 04, 2009 9:31 am EDT

This is good to know since I was about to sign up for this. I also tried to look for reviews of the company idownloadall and failed to find any. I don't know why it is difficult to find them.

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Patricia Nolasco
Houston, US
Jul 26, 2009 9:44 pm EDT

every time i use 360 share pro and im downloading a song it freezes up in between. Is always just with your product.

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shimon0326
Mountain View, US
Jul 29, 2009 6:25 am EDT

I agree to you guys. I perchesed $.99 for a two years and they charged me the 69.99 that the price for the 2 year unlimited price.And plus it does not open the program. Dose anyone know that if I can get the Money Back?

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sheeny
GB
Aug 10, 2009 1:56 pm EDT

holy ###

Im so naffed off, bought the bloody lifetime membership. my computer died on me so i got it fixed went on the site memberhip doesnt exist or expired. what the ### I cant contact unless i can log in
GRRRRRRRRRRRRRRRr

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BETHE
Chicago, US
Aug 17, 2009 2:26 am EDT

I know trying to get your 360 to start up can be difficult. I had problems and felt this was a ripoff at first. I found out that the problem lies most often w/ the USERS computer hard drive or configuration and/or ignorance about how to use the program.
Once you get the help you need like I did, it really is a GREAT program. I've had mine for four years now w/no problems. It does take A LOT of application or working memory in your comp to open and run the program (learned that from my sister who gets paid big $ for that kind of advice!) Also keep in mind that the speed of your internet connection will effect the efficiency of the program.
BE PATIENT and HAPPY DOWNLOADING!

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  2. 360 Share Pro phone numbers
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360 Share Pro is ranked 296 among 432 companies in the Computer Hardware category