7 Continents Travel
Reviews and Complaints

I would like to share my experience so no one get trapped. I have booked an Umrah package thru this company with someone Called Nadeem Gill he was nice to start with and trying to get you. Then after I made full payment of over £5k everything started to go wrong the hotels that was provided one of them has no availability and he kept saying don’t worry I got your room so finally got me room 7 days before my travel date. My Umrah started from Manchester flight was with Pegasus airline luggage did not arrive and I lost one bag then got to Makkah Hotel was absolutely disgusting also met some people who paid less for same package I was offered. Contacted the agent and they don’t wanna know. No one replies to you then turned up to Madinah Hotel was nice but 20 mins away from Masjid Nabawy and they only run shuttle bus at prayer times I was told there is a bus every hour. These people is full of lies and I will never use or recommend them.

Stay away if you don't want to be taken advantage of.
Stay away if you don't want to risk your money.
Stay away if you don't want to be charged several times for no reason.

These jokers are scammers. They charged me for a different room I have never booked. It was more expensive than the one I initially picked.
It's been 3 weeks and my money hasn't been refunded yet.
I wonder if they really did what they promised. Looks like they just lied to me.
I would call, but they never pick up...

These people stole my money! I have purchased a ticket from www.7-continentstravel.co.uk and then I asked them to cancel my flight and they said yes sure. And they actually cancelled my flight and I even received a notification, but they haven't refunded me yet! They still have my money and it seems like they decided to keep it.
When I contacted 7 Continents Travel support they claimed they remember about that and said that I don't need to remind them. Why does it take so long? It actually takes 10 minutes to transfer money from one account to another! Scammers!

I was disappointed in the company www.7-continentstravel.co.uk. I told these guys that I was budget traveller, but they promised to find me cheap place. As well the rep told me that they would provide the discount. It was only blah-blah. They found me expensive place and no one told me how much money in total I needed to pay. When I asked it, they provided unclear response. Be careful with them, because they can scam you.

We had the horrible experience with the company www.7-continentstravel.co.uk. We bought tickets and booked the hotel through them, but when we arrived to Spain, it turned out that such hotel didn’t exist at all. We called to this company afterwards and tried to get money from them, but of course they ignored us and we got nothing. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

**DO NOT USE 7-CONTINENTS TRAVEL**

MY WORST EXPERIENCE EVER -HavIng travelled worldwide!

Having just spent over £5, 000.00 for my family to go to Umrah, we feel EVERYBODY who is even thinking about booking through them, not to. There service is simply NON-Existent. They sent us to the 1st destination hotel which was located on a BUILDING SITE!. All we had was banging day and night from piling machines digging into the ground. Then we went to the 2nd destination, using the transportation company they provided. The hotel DID NOT EXIST! The driver spent 2 hours driving around and asking every local hotel. He then left me my wife and 2 small children abandoned in the middle of the city with all our luggage as he said he 'had to go and could do nothing more'. We then called them to be told the name was slightly different - this too was a lie. Having spent another hour in a taxi I PAID FOR, we found the hotel was named completely different - It was by sheer chance and having giving every local hotel our details that we found this.

PLEASE PLEASE PLEASE DO NOT USE THIS AGENCY...THEY ARE CON MEN! I would pay more to a trusted agent with positive reviews than book through them. If u dont believe me...read all comments below.

Oh, im told positive comments are left by their staff members having spoken to several others that used them.

I ordered five tickets to Brazil through the website www.7-continentstravel.co.uk. These jerks charged me for the tickets and sent me only confirmation emails, where they promised to provide tickets. After several days I got nothing from them, and no one replied to my rude emails. I wasted so much money and was so angry, but nothing changed. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

I PIA ticket from the above agent and serving person name was Mr Raza who advised me that first change is free if I wanted to return earlier but when I went to PIA head office for change they charged me £75 and when I spoke to Mr Raza he replied me that they have changed their rules but he admit that he has given me wrong information and sold
his ticket by deception. I asked him to pay back £75 he refused and challenged me do what you can do he will not payback even a penny.