9flats’s earns a 1.0-star rating from 2 reviews, showing that the majority of travelers are dissatisfied with accommodations.
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Stole my money!
I wanted to rent a place to stay while travelling. I found this website www.9flats.com and decided to give it a try. Found a nice place, price was also good, so I contacted 9flats and made a reservation.
When I arrived at the place host refused to let me in and said that he did not receive any payment from 9flats. I contacted them and they claimed that host wasn't telling the truth. So one of them actually scammed me and stole my money, and I have no idea who was lying and who was telling the truth. Anyways, these guys stole my money and I was left alone with no place to stay. The most terrible experience in my life!
pricing policy, suport center
this agency indicates rates in your local currency as total price with certification at the end of the transaction, that this amount has been recieved from your creditcard acount. But in fact they charge your acount in Euros that shall be converted by your creditcard and therefore you are going to pay more in your currency than the certified price at the beginning.
Questions and pleas to the service team are handled unfriendly and without any satisfactory outcome in a real German manner.
Is 9flats Legit?
9flats earns a trustworthiness rating of 71%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for 9flats. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of 9flats's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
9flats.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
According to our analysis, 9flats appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
However ComplaintsBoard has detected that:
- 9flats protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to 9flats. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
9flats Reviews 0
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Overview of 9flats complaint handling
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9flats Contacts
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9flats phone numbers+49 309 8321 6799+49 309 8321 6799Click up if you have successfully reached 9flats by calling +49 309 8321 6799 phone number 0 0 users reported that they have successfully reached 9flats by calling +49 309 8321 6799 phone number Click down if you have unsuccessfully reached 9flats by calling +49 309 8321 6799 phone number 0 0 users reported that they have UNsuccessfully reached 9flats by calling +49 309 8321 6799 phone number
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9flats emailssupport@9flats.com100%Confidence score: 100%Supportroman.bach@9flats.com99%Confidence score: 99%
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9flats address111 North Bridge Road # 08-19 Peninsula Plaza, Singapore, 179098, Singapore
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9flats social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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