CB Drug Store Accredo Health Group The company as a whole are liars.

Accredo Health Group review: The company as a whole are liars.

Robert Malarkey of US

Feb 28, 2024 7:11 pm EST

Verified customer

Featured review

I am writing to express my extreme dissatisfaction with the service I have received from Accredo Health. As a patient, I have spent an exorbitant amount of time and effort trying to obtain my prescribed medication, and the experience has been nothing short of frustrating and disheartening.

Inordinate Wait Times: Over the past several weeks, I have spent over 7-8 hours on the phone with Accredo representatives.

Each time, I am assured that my medication is on its way, only to be left waiting indefinitely. This prolonged wait has caused unnecessary stress and anxiety.

Misleading Information: Every representative I speak to provides conflicting information. Some claim the medicine is en route, while others insist there is an issue that requires my doctors office to call. This inconsistency has left me feeling helpless and confused.

Failed Communication: Despite my efforts to follow up with my doctors office, they consistently inform me that they have sent the necessary information to Accredo.

However, this information never seems to reach its intended destination. The lack of effective communication between Accredo and healthcare providers is unacceptable.

Multiple Calls, No Resolution: I have called Accredo over 13 times, hoping to resolve this issue promptly. Unfortunately, each call has been met with empty promises and no tangible progress. My time is valuable, and this constant back-and-forth has been a significant inconvenience.

Broken Promises: Recently, a level 2 manager assured me that I would receive a callback regarding my case.

Regrettably, this promise was never fulfilled. It is deeply disappointing to be misled by someone in a position of authority.

Quality of Service: I implore Cigna to reconsider its association with Accredo.

The current level of service is subpar, and patients deserve better. I urge Cigna to collaborate with a specialty pharmacy that prioritizes patient well-being and efficient medication delivery.

Claimed loss: I will never be able to recover the 7-8 hours I had to spend on the phone, listening to the lies from this company. Additionally, the time I had to miss from work to make these calls is irreplaceable..

Confidential Information Hidden: This section contains confidential information visible to verified Accredo Health Group representatives only. If you are affiliated with Accredo Health Group, please claim your business to access these details.

Helpful? 2 0

0 comments

Add a comment

Accredo Health Group - refusal to fill my specialty medication 2

Accredo Health Group - accredo should be shut down

Accredo Health Group - would like to sue for making me miss a dose 8

Accredo Health Group - no delivery 7

Resolved

Accredo Health Group - Prescription refill

Accredo Health Group - Medication not processed/received

Accredo Health Group - Tremfya

Accredo Health Group - DUROLANE INVOICE NUMBER 107448858-2

Accredo Health Group - Unable to provide explanation of bill

Accredo Health Group - Simponi

View all Accredo Health Group reviews and complaints

Accredo Health Group Contacts

Accredo Health Group phone numbers

+1 (877) 222-7336
+1 (877) 222-7336

Click up if you have successfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number

Patient Services

+1 (844) 516-3319
+1 (844) 516-3319

Click up if you have successfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number 1 1 users reported that they have successfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number 3 3 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number

Prescriber Services

+1 (800) 803-2523
+1 (800) 803-2523

Click up if you have successfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number

Refills & Orders

+1 (866) 943-9044
+1 (866) 943-9044

Click up if you have successfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number

Billing & Payments

+1 (866) 725-2546
+1 (866) 725-2546

Click up if you have successfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number

Digital Support Team

+1 (866) 625-7421
+1 (866) 625-7421

Click up if you have successfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number

Alpha-1 Antitrypsin Deficiency

+1 (866) 712-5200
+1 (866) 712-5200

Click up if you have successfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number

Bleeding Disorders

+1 (866) 820-4844
+1 (866) 820-4844

Click up if you have successfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number

Hereditary Angioedema / Immune Deficiency

+1 (877) 732-3431
+1 (877) 732-3431

Click up if you have successfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number

Oncology

+1 (866) 344-4874
+1 (866) 344-4874

Click up if you have successfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number

Pulmonary Arterial Hypertension

+1 (877) 329-4605
+1 (877) 329-4605

Click up if you have successfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number

General Patient Fax

More phone numbers

Accredo Health Group emails

mapsupport@accredo.com

98%
Confidence score: 98%

support

accredorxhelp@accredo.com

97%
Confidence score: 97%

support

eprescribing@accredo.com

95%
Confidence score: 95%

More emails

Accredo Health Group address

1640 Century Center Parkway, Memphis, Tennessee, 38134, United States

Accredo Health Group social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 28, 2024