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4.3 26 Reviews 356 Complaints
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Activision Complaints 356

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5:14 pm EST
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Dear Sir / Madam, In relation to the email i got on my account stating that my account "has been permanently banned for using unauthorized software and manipulation of game data" under the user Super-Rac#5463179 and that my ban will not be overturned is completely unfair for someone who has paid £84.99 for the game and has never run any type of cheating...

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7:49 pm EDT
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Activision Call Of Duty Mobile

Dear Activision support,

My codm account has been accessed by someone and I want to fix it. Recently my account was having suspicious changes which I didn't make and even got a facebook account linked which I haven't and now even worse while I try to open the game and play out of nowhere it says account has been accessed elsewhere I want to know is there anyway to unlink the facebook account from my game?

I have already tried to change my password and enabled 2FA but nothing has changed and still there are changes being made I've spent so much time in my account and now I can't even use it. For me the game is all the joy I have so I would be real grateful if you helped me get my account back.

with regards

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11:52 am EDT
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Hello my steam username currently is Liawassheered I am requesting a ban appeal if possible for my account ban which lead to a Vac ban on my account which permanently makes me look bad to the gaming community. I was wondering if there is a way this can reversed I already have had to remove this game Call of Duty Cold War From my library because of the ban...

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10:44 am EDT
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Activision Call of Duty - Warzone/MW2

10/19/2023 - 1:22PM CT My account was banned after an appeal had been submitted, I offered to provide credible proof from my computer that I have never manipulated their game files, and game data to gain a competitive edge on others. I emailed multiple people within the company that have since not contacted me. The company by law has to provide the data used against me to show why I was banned, as I use software that allows for me to route games for speed running like Lies of P and Dark Souls. This engine does not touch/manipulate any Call of Duty files.

Desired outcome: Unban my acocunt.

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3:38 pm EDT
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Activision call of duty modern warfare 2

Recently had my account falsely banned for using a 3rd party software unrelated to the call of duty titles, software was called "blue stacks" and was used to play a separate game called the Simpsons tapped out. The ban was appealed and automatically declined without a proper investigation.

The software does not comply with the reason for the ban and does not interact with the game in any way

Desired outcome: Would like my account to be unbanned and returned to normal as i have spent some money over the years whilst playing

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2:00 pm EDT
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Activision Call of Duty warzone 2

So I decided let me play Call of Duty with my friends on Monday after playing the MW3# beta and we were having fun and then I didn't get on until Friday and find out I have been perma banned on Activision, and I don't even know why. So my friend told me to try appealing the ban maybe you might get your account back and then I did and got a response saying I was using unauthorized software which I dont even know what that means. Like does that mean I was cheating? I have been playing Call of duty since 2011 and never would waste my time on using hacks when I grind the game, like now I don't really play because I am working now and dont get that much time to play the game anymore and do not have the time to grind the game 24/7 like I used to. All I want to do is keep playing Call of Duty with the boys and not have any trouble that's all I am asking for please unban me so I can play the game man.

Desired outcome: Please unban my account I need to play COD it soothes me when coming home from a long day at work, and you guys can check my PC if you really think I would resort myself to being a cheater but please let me get my account back.

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2:55 pm EDT
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Activision My account got hacked and they refused to return it back?

Hello,

my Activision account got hacked from unknown person at the Date of 3/10/2023 and I managed to return it I have all the Data I need it's my personal account ask me any Details I have them since day 1 in game but my problem is when it Got hacked I saw that it has permanent Ban on it I don't know what have he done to the account but I want my account back please help me I talked to Activision support but they say this at picture 1 and this is my own account that got banned from hacker at picture 2

Desired outcome: I want to Return my account I did nothing wrong

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5:40 pm EDT
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Activision Call of duty 2

Tired of getting shadow banned for offensive voice chat when I play with my mic off or party only chat. I have been suspended and put into shadow banned lobbies 5 times all while already under a 14 day suspension. So while I’m already suspended and playing party only chat or mic off I continuously get suspended more. You let cheaters and hackers continue to play while you focus all your efforts on listening to what I say to myself. I HAVE NEVER SAID AN OFFENSIVE WORD TO A SINGLE PLAYER. My COD name is jhook24-7 and my email is [protected]@gmail.com.

Desired outcome: Quit suspension of voice chat unless offensive language is directed at an actual player

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2:02 pm EDT
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Activision Call of duty warzone 2.0

Date of bann 10/14/2023

Username icecold#1685481

Full name Sam Janko

Email [protected]@gmail.com

I was at a gaming cafe I logged into my Battle.net account I played one warzone 2.0 game of resurgence lost quickly after that I was unable to connect to any of the game modes it would just say connecting and spin and go up to 200ms. I want home cause figured it would work at home. When it didn’t work at home I did some research and figured out I had to search the Activision account website where I discovered my account had been banned. I had only gotten my account to around lvl 50 but I was enjoying the game so much. I had also purchased a bundle with my cp points. I was unable to join my squad last night and I’m very sad I can’t play. I did nothing wrong and am heartbroken to not be able to play. Please help get my ban lifted. I love playing warzone and very much would like to join my squad tonight at our usual time.

Desired outcome: Lift ban and be able to play the warzone 2.0 game modes

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7:26 am EDT
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Dear Sir / Madam, I am emailing you after finding that my account "has been permanently banned " for no apparent reason, emphasized by the fact that I have not played a Call Of Duty title in months I would like for my ban to be overturned as it is completely unfair for someone who has paid €59.99 (at the time) for the game and has never run any type of...

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11:36 pm EDT

Activision call of duty

Blizzard/Activision client software automatically downloaded the beta without my permission, in any form, and is essentially forcing the game down my throat, and yet I can't play it without paying $100, despite the company producing broken games that aren't fixed for months. They shouldn't be allowed to force the game onto people's devices. It's very reminiscent of iTunes and the U2 download from approximately 10 years ago.

Desired outcome: Dont force auto downloads for a game I never downloaded or accepted automatic downloads for. I only accepted automatic updates for the warzone.

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5:01 pm EDT
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Activision False banning of account

I was given a temp ban on 01/10/2023. This is despite having average gaming stats (a 1.5 kd and roughly averaging 4-5 kills per game). I was clearly spam reported and this is apparently enough for Activision to ban my account which also has numerous bundle bought via money. There is no evidence that I have ever used cheats of any kind. The reporting system is clearly being abused by many players who are either unhappy with being killed or reporting do to other matters i.e. my Activision ID is a giveaway that I am a Muslim (IAmImrazKhan7).

Desired outcome: My account should be unbanned immediately as this banning is completely unjustified. There is no evidence that I should have been banned.

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4:54 pm EDT

Activision Activision Account

I just created an account on 9/29/2023 and is currently "under review" which is completely uncalled for. I have never run any type of cheating software on my PC or any PC for that matter. I'm now reduced to playing in lobby's that are "shadowbanned" and have to wait extremally long wait times to even play.

Looking at my K/D ratio and my stat's it would be quite obvious that I'm not cheating, I just enjoyed playing this game (for the brief few hours I was able to play it) as it brought back happy memories of playing the original Modern Warfare 2.

Thanks

Desired outcome: That activision actually review my account to show that im not cheating.

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5:28 pm EDT
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Dear Sir / Madam, In relation to the email sent at 09:30 on the 09/29/2023 stating that my account "has been permanently banned for using unauthorized software and manipulation of game data" (case number [protected]) and that my ban will not be overturned is completely unfair for someone who has paid $79.99 for the game and has never run any type of cheating...

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4:31 pm EDT
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Dear Activision Support Team, I hope this message finds you well, though I must admit that my own state of mind is far from well. I am writing to bring a maddening issue to your attention concerning my recent experience with Call of Duty: Modern Warfare 2023. Four agonizing days ago, I was thrust into the abyss of a shadow ban while playing with friends in...

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3:09 am EDT
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Hi Support, My name is Liam and I am emailing today regarding a recent game ban that has been given to me by Call Of Duty. Firstly I will give a quick back story as to what has happened to help clear things up. My friends and I decided to update Call Of Duty (Call Of Duty Modern Warfare 2 - Vault Edition, this is what it states on the game ban) as we...

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11:00 pm EDT
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My account got permanently banned and the last time I played was back in February because I got busy with work and now in September I got to try to play the game and wasn’t working so I played with modern warfare 2019 for about a week than tried to go back to Warfare 2 and come to find out I was banned and I find it hard to believe because I play on Xbox x...

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5:18 pm EDT
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Activision Security team

My account was hacked 2 years ago while I was away on holiday, when I came back I couldn't log into my account, after recovering it through Blizzard, I realised my account was ban and activision appeal page was useless as all I got was a generic bot reply, instead of someone actually reading my appeal and seeing the evidence I had of me recovering my account.

Desired outcome: I would like to get my Call Of Duty Cold War account back.

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4:54 pm EDT
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Activision Call of Duty: Modern Warfare II

Hello everything is fine? I ask you to analyze my case, for the seventh time in a row or remember, I am having my account reviewed again, without doing anything that violates the rules in matches, even with voice chat deactivated, even without typing anything, even with my name correct, even with low kill statics, even without using illegal programs my account is reviewed in an infinite loop, and soon after I am released, this happens without any justification, I am not even notified by email that it has happened, I am a consumer also, because I bought several bundles and battle passes in addition to having purchased the multiplayer with several hours played, but I am prevented from playing, due to a ricochet error or false reports, please ask you to analyze and solve my problem, as I am a consumer and I want to be able to use the purchased products and play normally!

Desired outcome: Por favor, peço que analise e solucione meu problema, pois sou um consumidor e quero poder utilizar os produtos comprados e jogar normalmente!!

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2:33 pm EDT

Activision Modern Warfare II Shadow Ban Loop

Its my 7th shadow ban. Everytime I get unbanned I get banned within either a day or a week. When contacting the player support they always reply with the same text and ignore requests.

I already requested a refund but they ignored it.

I wasnt able to play the game the whole last month / season.

Its just riciolous that they call themselves tripple A but yet make a anti cheat that instead of banning actual cheaters banning honest players and have a miserable player support.

Desired outcome: Shaodw Ban Loop Removal or Refund

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About Activision

Screenshot Activision
Activision is a prominent video game publisher known for its extensive portfolio of games across various genres. The company's product lineup includes a range of titles from action-packed first-person shooters to strategy and adventure games. One of their flagship franchises is Call of Duty, a series that has become a staple in the gaming community for its intense combat gameplay and immersive multiplayer experiences.

In addition to blockbuster series like Call of Duty, Activision also manages other well-known properties such as the Spyro and Crash Bandicoot series, which offer platforming fun for players of all ages. The company has a history of developing games that cater to a diverse audience, from casual gamers to hardcore enthusiasts.

Activision's services extend beyond just game development and publishing. They also provide online services that support multiplayer gaming and social interaction, allowing players to connect and compete with others around the world. Their online platforms are designed to enhance the gaming experience with downloadable content (DLC), regular updates, and community events.

The company's products are available on multiple gaming platforms, including consoles, PC, and mobile devices, ensuring accessibility for a wide range of consumers. Activision continues to expand its reach by exploring new technologies and trends in the gaming industry, aiming to deliver engaging content that resonates with its audience.
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Activision. Make it specific and clear, such as "Unresolved Billing Issue on Call of Duty Account".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Activision. Mention key areas such as customer service interactions, technical problems with games or services, billing and payment issues, or any other relevant concerns. Include specific details about any transactions you've had with the company, such as purchase dates, amounts, and what was promised versus what was delivered. Clearly describe the nature of the issue, including any errors or problems encountered. If you attempted to resolve the issue, outline the steps you took and the responses received from Activision. Explain how this issue has personally affected you, whether it's through lost time, enjoyment, or money.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, emails, screenshots, or correspondence that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Activision. In the 'Desired Outcome' field, clearly state the resolution you are seeking, whether it's a refund, an exchange, or any other form of rectification.

7. Review before submission: Review your complaint thoroughly for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Activision on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately and provide additional information if requested.

Overview of Activision complaint handling

Activision reviews first appeared on Complaints Board on Jan 21, 2009. The latest review Black ops cold war was posted on Nov 13, 2024. The latest complaint I'm emailing you to passionately ******* that you allow for Shoot-the-Ship to be a permanent option in Multiplayer was resolved on Feb 18, 2024. Activision has an average consumer rating of 1 stars from 1917 reviews. Activision has resolved 12 complaints.
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  1. Activision Contacts

  2. Activision phone numbers
    +1 (310) 255-2000
    +1 (310) 255-2000
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  3. Activision emails
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    3100 Ocean Park Boulevard, Santa Monica, California, 90405, United States
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    Nov 19, 2024
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Activision is ranked 3 among 41 companies in the Gaming category

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