The problem I'm having is regarding a WRONGFULLY banned account by Activision on the 5th of April 2024 for "unauthorized software and manipulation of game data". This ban is illogical for several reasons:1) I have never cheated in any Call of Duty game on PlayStation 5 from which Ive been banned 2) Ive been banned on platforms including Steam where I have NEVER installed or played Call of Duty I only play on PlayStation 5 3) My Call of Duty statistics and playtime are legitimate; I've not engaged in any malicious activity 4) I always update my games and consoles with official software and havent modified hardware or software against TOS 5) No unauthorized sharing or use of my gaming accounts has occurred The nature of the dispute with Activision centres on the lack of support for my appeal. The automatic dismissal of my initial appeal without proper examination or personal response has compounded the frustration and stress caused by this ban, amplified by my purchases of the game, underlining my financial commitment and serious approach to gaming. Moreover, Activisions support team has not communicated clearly and transparently, leaving me without a proper channel to contest this wrongful accusation.I request a thorough review of my account activities and direct communication with a customer service representative who can clarify the alleged violations, which I vehemently deny. Activision's accusation of cheating is deeply insulting. If unresolved, I will seek legal recourse and publicize this through consumer groups and gaming platforms to expose Activision's unfair practices. I've linked proof of never playing Call of Duty on Steam, yet I am banned. Because my compromised account has my email inaccessible, I want to change this email but Activision refuse to help me validate it claiming they prove my ownership. I can’t even see my so called ban in activisions support site. They see my name I have proof of purchases and screenshots of my inaccessible email address linked to my social platforms accounts. I am a loyal customer since 2015, in 2024 am banned. The hackers steam account link must show it was recent. This a failure on activision for not securing accounts from being hacked.
Regards, Nick
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