Acute Hearing’s earns a 1.0-star rating from 1 reviews, showing that the majority of patients are dissatisfied with hearing solutions.
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I have been a customer of Acute Hearing for over 5 years and have been satisfied with the hearing aids I purchased from them
I have been a customer of Acute Hearing for over 5 years and have been satisfied with the hearing aids I purchased from them. However, last year I learned about hearing aids that can be programmed through a cell phone and decided to try them out. I went to Acute Hearing and ordered a pair to be delivered to my house. I paid Greg A $4,198 for them and they arrived on 1-17-22. Unfortunately, I was informed that my current Samsung cell phone was not compatible with the new hearing aids. Greg went online with the main office for Acute and printed me a list of cell phones that would work with my new Acute hearing aids. I then went to Verizon and purchased a new Pixel cellphone from the list. On 1-27-22, I brought my new hearing aids and cell phone to Acute to have them programmed by ***. He showed me how the hearing aids worked with my new phone and I was pleased with the results. However, after a few weeks, I started experiencing issues with the left hearing aid. It would randomly cut off and produce a loud scratchy noise. I tried adjusting the settings but it didn't resolve the problem. I contacted Acute and they managed to fit me in for an appointment to have it looked at. *** didn't specify what was wrong but assured me that he fixed it. Unfortunately, the issue recurred less than a week later and I had to bring it back again. This continued to happen, so I asked *** if I could return the hearing aids. He called me a few days later and informed me that it was too late for a return. I was disappointed because I was not provided with any paperwork explaining the warranty for the hearing aids, despite paying over $4,000 for them. The paperwork I did receive states that they are made by Starkey, which I believe is the same company that owns Acute. I have filed a complaint with the ComplaintsBoard.com since I purchased the hearing aids through Acute. I also plan to reach out to Starkey if possible. Thank you, Fred R.
Is Acute Hearing Legit?
Acute Hearing earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
The age of Acute Hearing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Acutehearingcenters.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Acutehearingcenters.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Acutehearingcenters.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The acutehearingcenters.com may offer a niche product or service that is only of interest to a smaller audience.
- Acute Hearing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Acute Hearing. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Acute Hearing Reviews 0
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About Acute Hearing
Overview of Acute Hearing complaint handling
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Acute Hearing Contacts
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Acute Hearing phone numbers+1 (513) 248-1944+1 (513) 248-1944Click up if you have successfully reached Acute Hearing by calling +1 (513) 248-1944 phone number 0 0 users reported that they have successfully reached Acute Hearing by calling +1 (513) 248-1944 phone number Click down if you have unsuccessfully reached Acute Hearing by calling +1 (513) 248-1944 phone number 0 0 users reported that they have UNsuccessfully reached Acute Hearing by calling +1 (513) 248-1944 phone number
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Acute Hearing address421 Madison Ave, Covington, Kentucky, 41011, United States
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Acute Hearing social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 23, 2024
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