Advance America Cash Advance Centers [AARC]’s earns a 2.7-star rating from 59 reviews, showing that the majority of customers are somewhat satisfied with financial services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
threats
For the past 2 mths people with Indian(from India) accents have been calling me at least 6 times a day saying I owe $500.00 for a cash advance loan or either a pre-paid visa. I have been threating with jail, they are gonna call my employer, and report me to the credit bureaus. I have ask for proof of the debt and they hang up on me and and then a different person will call back.
The complaint has been investigated and resolved to the customer’s satisfaction.
payday loan
I recived a call from [protected] last night about 7:30 pm telling me they were some investagations company for cash advance america and that I took out a payday loan in august of last year. These people had my e-mail, my home address, my telphone for my cell and home. They told me that I needed an lawyer and that they were going to file charges against me. I told them to send me the paper work and I would get a lawer. I looked up this number on the internet and found several post of this same company calling other people telling them the same thing. I do belive this is a scam, but I am going to contact my local police department and get myself a lawyer just in case.
The complaint has been investigated and resolved to the customer’s satisfaction.
Cash America employees in Ohio improperly stamped management’s signature on loan collection affidavits for almost five years without anyone prior review or approval. Don’t these people have morals, how could you go to work everyday knowing you are doing something wrong, the sad thing is this is how many of these companies are run. Caring is not their strong suit. http://www.castlelaw.net/library/cash-america-to-pay-19-million-in-fines-for-robo-sigining-documents.cfm
I received a call from this "Attorney's Office" supposedly representing the company (Cash Advance America). They called from [protected] and left me voice mail stating that their call was urgent and that if I didn't return the call, they wish me the best of luck with the proceedings. I returned the call and got someone by the name of "Ronnie Anderson" on the line who supposedly worked for this lawyers office who was representing the company. They asked if I had an attorney, I told them that I didn't and they said that they could only forward the legal documentation for which I was being charged to my job and to my attorney, but I was not able to be provided a copy of the documents or the charges. They claimed that I took out a loan and when they went to my account to retrieve the funds, the payment were returned. I never took out a loan with this company, in fact this company doesn't even serve the area in which I live. They said that they would settle the debt for 350.00 and provided me with the information that I need to make a payment to them. If I do not make a payment, then they would proceed with the original charges they were going to file against me. Needless to say, I feel victim to this once before, but I will not again. I put my SS# on fraud alert and these ### are not getting a single dime of my money.
I received the same call on 2/22/2011 from [protected], saying my name came up in a fraud investigation with "Cash Advance America" ... These people had my name, address, place of employment and even knew who i banked with. I gave up no information and told them that i wasn't the right person they were looking for. I notified the police in my area and they told me that i wasn't the only one that received that call. Numerous people have received the same call and that it was a scam. I changed my banking information and put my s.s.# on fraud alert to be on the safe side. I advise everyone to do the same.
I received a call yesterday about these guys too.. saying I took out a payday loan and that when they attempted to collect it it bounced. They claimed to be from a law agency but refused to give a physical address, bar associate number, or even a date of transaction. They called my work and told a random person that I owed them money and was refusing to pay. I called my bank, they researched and found no deposits in the amount they indicated, or any withdraws that resulted in NSFs in over a year. I never even applied for a pay day loan so how they got my info I don't know but they had my SSN, bank information, work information and home information. I put a fraud alert on my SSN with the credit reporting agencies, had all accounts closed and reopened under new numbers, and filed a report with the local police department for threatening me (their voicemail said "You better call us today if you know what's good for you. If you don't, well... good luck"). I talked to the "law firm" [protected]), all thick accents (sounded Indian to me).. they gave me a number to "Cash Advance America" [protected]) and the guy refused to give me any other information. When I asked him for the bank info, he told me to hold on and then called the name of the girl who I was just talking to from the "law firm" as if she was sitting right next to him and I heard her in the background. These guys are fraud... plain and simple. I got a lawyer who is ready to counter sue if they really do try and file.
My brother received the same phone call from # [protected], the so called "officer" refused to give him a address or provide written info, and gave my brother a fax # to fax all of his payment information. He was told if he didnt pay the debt he would be arrested tomorrow. I work in a collection agency and with Insufficient checks and never have i heard of this kind of behavior or process to collect a debt. Please be aware of those who call to collect, always get as much info as you can while you have them on the phone. My brother did say the man calling him had a hard accent, (overseas) in other words.
unpaid payday loan
I had been receiving calls from an "unknown" number on my cell phone for a week or so, with someone with a heavy East Indian accent, who said he was Officer Neil Thomas. He was intelligible, so I told him I wasn't interested and hung up. He called back and left a message that he was Officer Neil Thomas, and that he would take my hanging up in his mouth (his words), as proof that I was refusing to take care of this serious financial matter, and that I had better hire an attorney because I was going to need one soon.
Today I received a call, again from 'Neil', this time from [protected], which looks like a cell or magic jack number. He stated that he was with American Law Division, a Texas law firm, and that he was processing court papers for a lawsuit they were filing against me for an unpaid PAYDAY loan from Cash Advance America, unless I wanted to pay it off today, they would be having me served tomorrow. I told him I was unaware of any such loan, and that I needed more details. He said he couldn't give them to me, and then transferred me to his case worker, Alex DeCosta. Alex gave me the same dog and pony. I asked him for the details of the loan. He told me it was from October of 2009, for $500.00, and that the amount, with interest and expenses, was $1, 857.00. He then told me, that if they filed the case as planned, that the cost was going to be over $9, 000, and that the only way I could avoid this, plus my attorney's fees, would be to make arrangements to wire the money directly to Cash Advance America today. I told him that I needed to check my records, and asked for a number that I could return the call too. He told me I had one hour, and gave me the number, [protected]. I told I would check and call back. I went back to my bank statements for the months of September, October, and November of 2009, to see if I had and cash advances for that amount, and/or from that company (I had gotten an advance in September from East Side Lenders for a lessor amount in September, which was paid in September). There were none. I called him back at the number provided. After several attempts, with the calls getting disconnect recordings and circuit busy signals, I got back to 'Alex', and told him I was not able to verify his claim and that I needed exact details. He then told me it was on October 13th, 2009, and gave me the last 4 digits of the checking number it went to. I asked him, if it was deposited, why had they not withdrawn the payment on the designated payday. He said that the eft was returned as worthless, probably because of insufficient funds. I told him I would have to go and check again with the bank to determine if I received the money, and whether ti had been debited back out or not, but that if I was correct, I would certainly want to pay. I told him that I would not be able to pay until my next payday. He told me that he was not trying to collect on the debt, merely making a courtesy call in case I wanted to settle it before they file. I told him if I owed it, I would want to settle, but not today, as I still needed to check my bank records. He told me that was fine with him, but that unless I was prepared to wire the money immediately, he would have to file the papers and I would have to deal with it in court. I told him since I could not settle it now, to go ahead and file. He told me to go hire an attorney because they had all the technical documentation they needed to prove their case, and that it was all on me to prove otherwise, and then hung up. I verified my bank statements again for the account that he gave me, for the date he said it occurred, and again there is nothing. It occurred to me after the last call, that in no time during any of the previous discussions, had they ever used my full ssn or bank account number. Sounds like a scam to me.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have received many APPROVAL E-mails from Cash Advance America for $3000.00 in the last 4 months. I had applied for pay day loans in late December and realized that was a huge error on my part. I have received numerous collection attempts from loans I never took out; harassing e-mails and phone calls. The most recent is from a Rick Martin with Cash Advance America, phone number [protected]. Please do not open the attachments. Unfortunately, there is no opt out of e-mails; the only thing to do is to call and request to be removed from call and mailing list, including reminding them you are will file a complaint with the FTC if they continue.
This is horrible to offer loans on this sites after reading what the customer went through. The company above in the initial statement is now all over the news. The worst part is that they are targeting Military families now. More than 300 military members or their families received high interest loans by Cash America payday loan companies. I would not be the one to mess with these members, they are tough and are not afraid to fight against these horrible employees who shredded information and made harassing calls. http://www.castlelaw.net/library/cash-america-to-pay-19-million-in-fines-for-robo-sigining-documents.cfm
I too have gotten this call...many times. I will admit the first time I got the call I was frazzled. I couldn't believe that I had let a small $500 debt get so out of hand. They claimed i owed them $1187, due to the interest and fees over time since 2009. But the difference was that they told me i had this debt but it had been written off. Why then am i supposed to be paying you? I hung up. They kept calling for weeks...even though initially they were going to be at my door with the police the next day.
Another situation occurred with the same company calling to offer me a loan. They are so dumb! How is it that i supposedly owe you money and you call me back within a week saying you want to give me a loan?! It was a $5000 loan and i apparently needed $240 to secure it. I dont care how you explain it. I am not giving you money to get money. Thats just ###ed!
Just received a call from guy who says his name is Eugene Baker stating my husband took a payday loan in February of this year (2011). He said the original amount was for $300 but with late fees and collection fees the cost is $997 and they were going to file a lawsuit and would cost us $4, 000. He refused to tell me what bank the money was supposedly deposited into. He said the lawfirm he works for was in the Miami, Florida area and the phone number is [protected]. I know for a fact we didn't take a payday loan out in February this year. They had the last 4 digits of my husband's social security number and our address. He said the company name is Cash Advance America. Just like everyone else has posted here, very thick Indian accent that is incredibly hard to understand. I called the number back and it rang twice then went to a fast busy signal. This is the second time they have called our house. I'm going to keep my eyes and ears open. I didn't give them any money, account information, I wouldn't verify anything. If anything comes of it I will post more here, hopefully just like everyone else I'll never hear from them again.
I got a call today for my husband stating that we had taken out a payday loan from CASH ADVANCE AMERICA. I know that we hadnt so I asked the guy when this occured and the amount and he told me that until the papers downloaded and were ready to be served against my husband for the unpaid amount and attorney fees that he could not give me exact details . I kept pressing him for more information when he got pissed off and told me that I was an idiot and to get an attorney. These people have thick Indian accents and are very hard to understand. I immediatly got in the internet and did a search on Cash advance america and found out that many people have been scammed by these people. They had my husbands last four of his SSN and who we back with. When I tried to call the number back that they called me from [protected] it just says "God Bless America' and hangs up. DO NOT GIVE THESE PEOPLE ANY MONEY ITS A SCAM!
I have same thing from this company call America Payment,
this guy have (thick Pakistant accent) call my job and my cell phone, and asked me, He say he is Ralph Stone from the lawyer firm, he got me upset, he say take a loan from this company for $500.00, if i don't paid on time they with charge me attorney fee, process fee, will come up to $810.00 or if they go to court i have to paid $8, 000.00 out of mu pocket. are they crazy, i call my bank about the statement they say their is no deposit of $500.00 in your account and they send me a copy of my statement and they are no figure on my account they are scam people, when u sign up for cash advance they got you, they used your information was on the
form you fill out form for cash advance, please don't sign no cash advance online, there are scam in the systems. They will liar on you say you did sign agree with the money. WHAT OUT FOR SCAM (THICK ACCENT PEOPLE) West Indians or Pakistani. Thank you for listern and reading my comment
On 6/2/2011 at 7:36 PM a message was left on my voice mail: (The caller had a middle-eastern accent – maybe Indian or Pakistani)
“My name is Alex Todd. I am with Brown Law Firm. This message is for Mr. XXX. Mr. XXX, the very first second you receive this message, I want you or your attorney to return my call as soon as possible before we go ahead and download a case against you as (? ) you case paper with us.
And we have one more name on the affidavit which is XXX as your guarantor and she also needs to be present in the court once we download this case. So please do not disregard this message and return my call as soon as possible. Our call back number is [protected]. I will repeat: [protected].
And if we don’t get any response from you then we have to send this court summons at your home address, your work address and your guarantor’s address.
Thank you so much. You take care.”
On 6/3/2011 I called the above number and a man with calling himself Gary Kelso answered. He sounded exactly like Alex Todd. He said he is representing Cash Advance America. He says his client says I took out a $300 payday loan and never repaid it. They tried to use the EFT function and were rejected because my account was closed or had insufficient funds.
Alex (Kelso?) wants to sue me for $7, 682 and issue an arrest warrant. He also threatened me with 7 months and 20 days in jail.
I told him that I never agreed to take a loan from his client. I admit that I did check out the process and enter the information they requested. When they told me what the terms were, I cancelled. I never clicked on the box signifying the electronic signature. He says that they made the $300 deposit into my bank account on May 8, 2011 at 12:11 PM. My bank shows no record of that transaction.
He gave me this Case File number: CF786453243.
He says he will download the summons into the Loudoun County Court on Monday (6/6/2011).
At one point I asked for the address of his law firm and he gave me this:
Brown Law Firm
3055 Wilshire Blvd
Los Angeles, CA 90010
Bairdbrownlaw.com
I went to the website and that information was correct. The phone number on the site is [protected].
I called the number and a very professional sounding person answered. I asked for both Gary Kelso and Alex Todd and was told that he had never heard of either one. I explained why I was asking for them. He asked for the phone number and I gave it to him.
I spoke to an agent in homeland security from their michigan office this is a scam. If you have ever had a payday loan these companies sell your information to college kids in india that are calling from a magic jack number that is why the number continues to change. This is not a real debt the reason they have your info if from the payday loan company that you had a loan with. Also continue to check your credit report because they do have your info and will try and use it. I spoke with a representative from the loan company I did have a loan with and they did verify they sell the info to 3rd parties...wow are you kidding me. Do not pay these guys and yes you can say anything you want back to them I did...they are a joke...and here is the number they called me from [protected]
I got the exact same phone call today. Except my guys name was Ronnie Cooper. He also had a heavy Indian accent.
I am going to change my accounts tomorrow. This guy had way to much of my info. The number he called from was [protected]. Careful everyone there are some weirdos out the threaenting people to pay up.
Well I guess I am not alone, today I receive a phone call from Officer Richmond (with thick Indian accent) with the Financial Crimes Investagtive Divison informing me that Cash Advance of America filed a compliant against me for not paying an $800.00 loan on Nov. 10, 2010. I told me to hold on and check my bank account and told him that I did not receive any monies on that day or 10 days before or after that date and ask him to send me all the details regarding this loan. He also knew where I worked and SS# and said that if I did not resolve this issue he was sending an officer to my house to arrest me. I ask him for his # to call back at and the nuber he gave me was [protected]. I did a reversed seach on the number and got [protected] Type: Land Line Location: Richmond Beach, .WA. Phone carrier is MCIMETRO, ATS, INC. Isnt it funny Officer Richmond lives in Richmond WA. I called ATT and talk to the anonace department about the all numbers I have seen on this page and the one he called me on. I going to try my best to stop this harassment. and hope no one gets taken by this guy.
scam
Like many others that I read on this website received a call on my cell phone and my place of employment. I was unable to take the call when they first called. When I listened to my voice mail a woman with a very heavy middle-eastern accent stated something about me being sued and the was pretty much I could understand other than her statement at the end of...
Read full review of Advance America Cash Advance Centers [AARC] and 27 commentsfrued
I received call from Tom Davis with American Legal Process, also India accent #[protected], also stated I got a loan in default for 786.00 and I needed to pay, court dock #248375 for freud, from cash advance american 21 days ago. He knew my SS# and my Bank, I told him I have every legal right to request documentation in writing and they have 15 business days to comply and that he can do nothing to me or my account without legal remifications to himself and his company he represents. I requested his phone number, fax number and address, so I can submitt to my attorney to sue him for Deformation of Character. He hung up. I tried to call back and got some other person who told me not to call again as soon as I made the same request to him as i did the first guy, but this guy wouldn't give me his name and hung up.
The number is in Metuchen, NJ and it is a cell phone number.
I have also submitted a complaint to the FTC, Federal Trade Commision for Debt Collection Frued. Also, submitted a complaint to the attorney general for IL and NJ.
I do not even have a loan with Cash Advance America or have ever.
I contacted NJ court house, there were several so I went to the Attorney Generals Office and that Dock number does not exist.
The complaint has been investigated and resolved to the customer’s satisfaction.
I recieved a call from the same Alex Dedcosta. about a payday loan that I did not pay on. It is legitimate. The already had my full name social security number and all the references that I had put on my application along with their phone numbers.
not a complaint
Advance America is not taking anybody's money from a debit card. Now if you think you are paying too much money back then pay it all off at once. When you go in there and just pay the interest you are not doing anything but giving away money. They are not taking advantage of you because you were explained how things worked with you signed all those papers to get the loan. I bet you were happy when you got the money so stop your complaining. That's what wrong with people, don't appreciate when people help you. Could you have went to the bank and got that loan. Hell No! So shut up and pay back the money you owe. Nothing is free in this world. Oh, and I currently manage a Advance America in Texas.
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to work at Advance America in Austin TX. They are not scammers to their customers because everything is fully explained at the beginning. But I refuse to EVER work for that company again. They are nothing but money driven. Their expectations of their managers and assistant managers are outrageous. I was actually told by my supervisor to NOT feel empathy for the customers and to get them in the location on their due date no exceptions. In the end, we could not hold these peoples' hands and walk them through the door...but if they did not show up we got in trouble for it.
Spelling "security" You are the A*%# Now.
AMEN! People need to be held accountable for their actions- "Bring me your poor, your unwashed, your dirty(and from my experience your nasty and smelly) and make them responsible for their actions. INCLUDING TAKING OUT PERSONAL LOANS. Don't borrow if you can't pay back! Especially if your only income is a "securty" check.
took all of my income
My wife and I went to Advance America for a loan, shortly after we took the loan out I was involved in a serious auto accident which took me out of work due to my injury at this time I am recieving no income, the only income my wife and I had to live on was her social security money of $715 dollars which had to be used for bills food, etc. for the whole month. My wifes money went into the bank early due to the holiday on Dec.31st Advance America tapped into our account and took out over $650 dollars, so now I don't have any money to get me back and forth to doctor, theraphy appointments, all I wanted to do is get better so I could return to work, so much for that.
The complaint has been investigated and resolved to the customer’s satisfaction.
we took our money..not yours. all you had to do was call and set up some kind of arrangement to pay back.
payment plan
A few weeks ago, I told Advance America that I wanted to stop doing the payday loan. I couldn't pay back the money without borrowing it back each time, and I wanted to stop. Well, they offer a payment plan, which was going to be too much for me to handle, so they said to stop a payment on two checks, which would default me from the program. I did that, and I was told to wait to hear from them to come in and start making payments. The payments were gonna be lower than they could put into the computer, they said. The district manager and a girl from the office said to stop the payment on the checks. On Thursday night, they took the full amount of what I owe them-$690! They did not have authorization to do this, and in fact, they totally went against what they said they would do. Both the district manager, Trisha, and Cindy, the girl who works in the office in Chesnee, said that I should just do the stop payment on the two checks, and then I could come in and make payments. The bank has assured me that they stopped the payments, and that Advance America just went into my account using my checking information and got the money.
The complaint has been investigated and resolved to the customer’s satisfaction.
loan scam
was scamed into takeing out a line of credit loan on 1/3/09 for $750.00 so far i payed over $1300.00 on this loan and now they tell me my balance is over $850.00 not sure but i think this should be called loan sharking seem's like they are going after seinor citezen's and takeing there social securty check don;t kaow if anyone can stop them must be some good kickback being paid in va.
Read full review of Advance America Cash Advance Centers [AARC] and 11 commentsAdvance America Cash Advance Centers [AARC] Reviews 0
If you represent Advance America Cash Advance Centers [AARC], take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Advance America Cash Advance Centers [AARC]
![Screenshot Advance America Cash Advance Centers [AARC]](/images/business-screenshot/752x348/119570/119570-0.jpg)
One of the key features of Advance America is its payday loan service, which allows customers to borrow money quickly and easily to cover unexpected expenses or emergencies. These loans are typically short-term and are designed to be repaid on the borrower's next payday. Advance America also offers installment loans, which allow customers to borrow larger amounts of money over a longer period of time.
In addition to its loan services, Advance America also offers a range of other financial products and services, including check cashing, money transfers, and prepaid debit cards. These services are designed to help customers manage their finances more effectively and to provide them with the flexibility and convenience they need to meet their financial goals.
One of the things that sets Advance America apart from other financial services providers is its commitment to responsible lending practices. The company takes great care to ensure that its loans are affordable and that customers are able to repay them without undue hardship. Advance America also works closely with regulators and consumer advocacy groups to ensure that its practices are in line with industry standards and best practices.
Overall, Advance America is a trusted and reliable provider of financial services, offering a wide range of products and services to help customers manage their finances more effectively. With its commitment to responsible lending practices and its focus on customer service, Advance America is a great choice for anyone looking for fast, convenient, and reliable financial solutions.
Overview of Advance America Cash Advance Centers [AARC] complaint handling
-
![Advance America Cash Advance Centers [AARC] company reviews](/images/business/150-150/119570/advance-america-cash-advance-centers-aarc.jpg)
Advance America Cash Advance Centers [AARC] Contacts
-
Advance America Cash Advance Centers [AARC] phone numbers+1 (844) 562-6480+1 (844) 562-6480Click up if you have successfully reached Advance America Cash Advance Centers [AARC] by calling +1 (844) 562-6480 phone number 0 0 users reported that they have successfully reached Advance America Cash Advance Centers [AARC] by calling +1 (844) 562-6480 phone number Click down if you have unsuccessfully reached Advance America Cash Advance Centers [AARC] by calling +1 (844) 562-6480 phone number 0 0 users reported that they have UNsuccessfully reached Advance America Cash Advance Centers [AARC] by calling +1 (844) 562-6480 phone numberCustomer Service+1 (888) 572-9329+1 (888) 572-9329Click up if you have successfully reached Advance America Cash Advance Centers [AARC] by calling +1 (888) 572-9329 phone number 0 0 users reported that they have successfully reached Advance America Cash Advance Centers [AARC] by calling +1 (888) 572-9329 phone number Click down if you have unsuccessfully reached Advance America Cash Advance Centers [AARC] by calling +1 (888) 572-9329 phone number 0 0 users reported that they have UNsuccessfully reached Advance America Cash Advance Centers [AARC] by calling +1 (888) 572-9329 phone numberConsumer Financial Services Association+1 (877) 505-0701+1 (877) 505-0701Click up if you have successfully reached Advance America Cash Advance Centers [AARC] by calling +1 (877) 505-0701 phone number 0 0 users reported that they have successfully reached Advance America Cash Advance Centers [AARC] by calling +1 (877) 505-0701 phone number Click down if you have unsuccessfully reached Advance America Cash Advance Centers [AARC] by calling +1 (877) 505-0701 phone number 0 0 users reported that they have UNsuccessfully reached Advance America Cash Advance Centers [AARC] by calling +1 (877) 505-0701 phone numberPayments
-
Advance America Cash Advance Centers [AARC] emailscomments@advanceamerica.net100%Confidence score: 100%Supportapplicantassist@advanceamerica.net96%Confidence score: 96%jfulmer@advanceamerica.net94%Confidence score: 94%communication
-
Advance America Cash Advance Centers [AARC] address135 N Church St, Spartanburg, South Carolina, 29306, United States
-
Advance America Cash Advance Centers [AARC] social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Advance America Cash Advance Centers [AARC] contacts
![Advance America Cash Advance Centers [AARC]](/images/business/48-48/119570/advance-america-cash-advance-centers-aarc.jpg){kind=small}
Most discussed Advance America Cash Advance Centers [AARC] complaints
Email stating I owe cash advance money - I have never heard of this companyRecent comments about Advance America Cash Advance Centers [AARC] company
Scam alert
JFQ Lending
16 reviews
PaydayMax.com
12 reviews
Hyundai Capital America
12 reviews
LoanDepot
11 reviews
Refijet
12 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.