Advancepccare.com’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Unauthorized "Costimate" banner appearing on my business account
I have tried numerous times to receive help from the [protected]@Care.com regarding a very large "Costimate" banner that inaccurately shows an exaggerated weekly rate for my business. The problem is that this rate is far higher than my rates. I have paid Care.com to help me attract potential clients. I have no idea why this "Costimate" banner appears on my business, but it is the first thing that comes up on my account and it appears again when potential clients scroll down the screen to check my rates. I am very upset because I believe this false rate is preventing me from attracting clients.
A customer service rep from Care.com by the name of Julieta keeps submitting my help request as "CLOSED", stating that my problem has been resolved. But it has not been resolved.
You cannot use the online "Help Chat" because you will wait for hours and no one ever comes on to help you. You cannot call Care.com because they only advertise a phone number with a recording that tells you to contact them via email.
I am furious. This is a joke. They put information on my business account without my permission and that is false. It appears that the "Costimate" banner that appears on my business account is just another way that Care.com is earning money. "Costimate" is trademarked and appears to be another business that Care.com is contracting with.
Below is the most recent case # I received today after filing another "help" request.
[Care.com case tracking -- do not delete or modify text below]
ref:_00D708kOO._5005Y23JOes:ref
2021-10-22-[protected]
Desired outcome: Removal of the "Costimate" banner that advertises an incorrect rate.
Advance PC Care | Virus Protection Solutions | Computer Repair | Laptop Repair | Pioneer Computer Services | Fix Computer Problems | Computer Problem
Advancepccare provides ultimate peace of mind, personalized pioneer computer services, virus protection solutions, computer repair, laptop repair, computer problem for consumers and small businesses. Fix computer problems coverage extends to technologies that we use everyday. We at Advancepccare extend support by highly experienced team passionate about raising the bar on service quality.
Advancepccare.com Reviews 0
If you represent Advancepccare.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Advancepccare.com complaint handling
-
Advancepccare.com Contacts
-
Advancepccare.com phone numbers646-843-6254646-843-6254Click up if you have successfully reached Advancepccare.com by calling 646-843-6254 phone number 0 0 users reported that they have successfully reached Advancepccare.com by calling 646-843-6254 phone number Click down if you have unsuccessfully reached Advancepccare.com by calling 646-843-6254 phone number 0 0 users reported that they have UNsuccessfully reached Advancepccare.com by calling 646-843-6254 phone number203-051-4529203-051-4529Click up if you have successfully reached Advancepccare.com by calling 203-051-4529 phone number 0 0 users reported that they have successfully reached Advancepccare.com by calling 203-051-4529 phone number Click down if you have unsuccessfully reached Advancepccare.com by calling 203-051-4529 phone number 0 0 users reported that they have UNsuccessfully reached Advancepccare.com by calling 203-051-4529 phone number
-
Advancepccare.com addressPO:Box 2899, Atlanta, Georgia, 30023, United States
-
Advancepccare.com social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!