AdvantageCare Plus’s earns a 4.2-star rating from 5 reviews, showing that the majority of patients are very satisfied with healthcare services.
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Service
I have been a member of Hip/Advantage Care for over 35 years.
I am currently at the ValleStream office on Long Island NY. My husband who is extremely sick is currently sitting on the floor along side my daughter waiting to be seen. We were informed no chairs are provided for urgent care. We informed we should wait in our car until called. I informed staff that we took a car service. He said oh well that's the rule. How disappointing and disheartening it is to be sick and have to sit on the floor
Is this how you care for your patients
My daughter was extremely upset to see her dad in pain and watch him sitting on the floor
This treatment is uncivilized and degrading
Please ensure patients are treated with respect and dignity
Thank you
Sheila Fleming
Desired outcome: Treat patients with respect and dignity Provide at least the bare minimum. At least a chair
Insurance?
I am in process of trying to stop a foreclosure. I have been paying 19.95 a month since Aug 2006 for what shows on my mortgage statement as "optional A & H Insurance" I needed to use my Accident and health insurance as i broke my leg and was out of work for 4 months. When Ispoke to my mortgage company to get my mortgage payment covered under this insurance they told me they new nothing about it but gave me a number to call and a certificate number. When I called some guy with a foreign accent said he would give me the information but wanted to send me 700 dollars worth of grocery store coupons, he just needed my credit card info to pay for postage. When I said that wasn't going to happen and I still wanted information he gave me a number to call... [protected]. Thats the toll free number directory assistance. I called back the mortgage company and they called a different number with me on the line. Advantage Care Plus. They asked if I wanted information about it and I said since I was paying for it i wanted the information. The mortgage company said on my statement it was optional a&h insurance, but advantage care plus web site says on the 1st line
"This is not insurance" I thought I was paying for disability insurance not a discount drug club that I never used. Now my house is in foreclosure, and Advantage Care plus said they will call me back with a recording of me accepting the service. Can't wait for that
The complaint has been investigated and resolved to the customer’s satisfaction.
They debited my account for $19.95 which my husband DECLINED their services but they still took anyway! CREEPS!
$19.95
This company should definately be turned in to the BBB as unworthy status! They took $19.95 from my debit card without authorization. As if that weren't bad enough;now they are not wanting to do a transaction reversal after numerous calls to thier financial department. Even with a transaction confirmation number that my card company provided previously!
Read full review of AdvantageCare Plus and 2 commentsunauthorized taking of money
Advantage care plus is a company who likes to scam money out of people. They took 19.95 out of my boyfriends account without him giving permission to do so. They somehow got ahold of his card number then asked him to verify his ssn and date of birth which they said gave them authorization to take. They come off offering deals but then say it is free then ask for your info then they take it without telling you they have your account info. It is totally a scam to take people's money. He is getting his refund after that fact of screaming at them! He also blocked his account and getting a new card. This company will not do it again! His bank is aware of it!
The complaint has been investigated and resolved to the customer’s satisfaction.
How did you get there phone number? They have done the same thing to me!
unauthorized charges
this company called Advantage care plus charged my bank account $29.95 and these charges were completely unauthorized!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have Advantage Care Plus and my family uses it. I love it! It is a health benefit program. My family and I have saved tons of money a year using it. My mortgage company, Ocwen, transfered me to hear about that offer too! i am glad that they did. If you listened, and enrolled, and forgot, which sounds like that is what happened to you, then to you SHAME!
They have been scamming me through my mortgage company. I only found out about it after I went into modification and they were cancelled. When I called (mortgage company) to find out what they cancelled I was told that it was Advantage Care Plus that I had since 2008 and gave me the number to call. Advantage care claims to have a cd of a recording of me being transferred from the mortgage company and accepting the offer. They were supposed to send me a copy but 1 week later it has not arrived. I was able to check my phone records and see no calls to my mortgage company during that time period. They admit that my "alleged package" had gasoline rebate coupons in it that I never used. I still haven't decided how to go forward with this one. Any suggestions? Please let me know.
Warning: Check your mortgage records for hidden charges and find out what they are.
This just happened to me today also! They debited my bank account for $19.95! Apparently, they contacted my husbanded after he ordered something offline & solicted these services and others which he declined and they still charged our debit card! Their phone number is [protected] if this happens to anyone else!
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Overview of AdvantageCare Plus complaint handling
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AdvantageCare Plus Contacts
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AdvantageCare Plus phone numbers+1 (800) 332-2853+1 (800) 332-2853Click up if you have successfully reached AdvantageCare Plus by calling +1 (800) 332-2853 phone number 0 0 users reported that they have successfully reached AdvantageCare Plus by calling +1 (800) 332-2853 phone number Click down if you have unsuccessfully reached AdvantageCare Plus by calling +1 (800) 332-2853 phone number 0 0 users reported that they have UNsuccessfully reached AdvantageCare Plus by calling +1 (800) 332-2853 phone number
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AdvantageCare Plus address315 W. University Drive, Arlington Heights, Illinois, 60004, United States
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AdvantageCare Plus social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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