Menu
For Business Write a review File a complaint
Advia Credit Union Customer Service Phone, Email, Contacts

Advia Credit Union
Reviews and Complaints

www.adviacu.org

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Advia Credit Union Complaints 1

ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Advia Credit Union Pending transactions are misleading, and can be taken out at anytime, especially when there is not enough money in the account to cover them

Pending transactions are misleading, and can be taken out at anytime, especially when there is not enough money in the account to cover them. I keep track of my transactions, and when they will be taken out, but it seems like whenever I don't have enough money in my account, the pending transactions will go through, even if they are slated for a future date, causing multiple NSF fees. It seems like predatory banking. I had two pending transactions that weren't supposed to go through until the 20th of March, but as soon as my account was low on the 19th, they were taken out, and I was charged almost $35 for each one. This is not the first time this has happened. Advia is very shady with the "available" balance on the banking app. The whole point of an online banking account is to forego actually writing down my transactions and keeping track of it myself. It is misleading a lot of the time, not presenting what I actually have to spend from my account. I was recently laid off from my job because of the Coronavirus, and the $120 that I was charged could have been used towards bills or something else essential that I may have needed during this time.

Read full review of Advia Credit Union
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Advia Credit Union Legit?

Advia Credit Union earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Advia Credit Union stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Advia Credit Union's reputation as a trustworthy leader in their field. Customers can rely on Advia Credit Union's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Advia Credit Union. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Advia Credit Union resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Advia Credit Union has claimed the domain name for adviacu.org for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Adviacu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Adviacu.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Advia Credit Union have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up Advia Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Adviacu.org regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Advia Credit Union.

However ComplaintsBoard has detected that:

  • Advia Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Advia Credit Union. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Advia Credit Union Reviews 0

Looks like Advia Credit Union has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Advia Credit Union, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Advia Credit Union

Screenshot Advia Credit Union
Advia Credit Union is a full-service financial institution that has been serving members since 1935. With over 145,000 members and $2.3 billion in assets, it is one of the largest credit unions in the Midwest. Advia Credit Union provides its members with access to a variety of financial products and services, including savings and checking accounts, loans, mortgages, credit cards, and more.

Advia Credit Union prides itself on its commitment to exceeding member expectations by providing exceptional service and working to improve the financial well-being of its members. With a focus on making banking simple and convenient, Advia Credit Union offers online banking tools, mobile banking, and a network of over 30 branch locations throughout Michigan, Illinois, and Wisconsin.

As a not-for-profit financial cooperative, Advia Credit Union is owned and governed by its members. This means that its profits are returned to members in the form of better rates, lower fees, and improved services. Advia Credit Union also gives back to the communities it serves through various charitable initiatives and volunteer opportunities.

Overall, Advia Credit Union is a trusted financial institution that is dedicated to helping its members achieve their financial goals. With its commitment to exceptional service, competitive rates, and innovative products, Advia Credit Union is an excellent choice for anyone looking for a reliable financial partner.

Overview of Advia Credit Union complaint handling

Advia Credit Union reviews first appeared on Complaints Board on May 2, 2023. The latest review Pending transactions are misleading, and can be taken out at anytime, especially when there is not enough money in the account to cover them was posted on May 2, 2023. The latest complaint Pending transactions are misleading, and can be taken out at anytime, especially when there is not enough money in the account to cover them was resolved on May 02, 2023. Advia Credit Union has an average consumer rating of 5 stars from 1 reviews. Advia Credit Union has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.2
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Advia Credit Union Contacts

  2. Advia Credit Union phone numbers
    +1 (269) 382-9845
    +1 (269) 382-9845
    Click up if you have successfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number 0 0 users reported that they have successfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number Click down if you have unsuccessfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number 0 0 users reported that they have UNsuccessfully reached Advia Credit Union by calling +1 (269) 382-9845 phone number
    +1 (269) 382-9745
    +1 (269) 382-9745
    Click up if you have successfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number 0 0 users reported that they have successfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number Click down if you have unsuccessfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number 0 0 users reported that they have UNsuccessfully reached Advia Credit Union by calling +1 (269) 382-9745 phone number
    +1 (844) 238-4228
    +1 (844) 238-4228
    Click up if you have successfully reached Advia Credit Union by calling +1 (844) 238-4228 phone number 0 0 users reported that they have successfully reached Advia Credit Union by calling +1 (844) 238-4228 phone number Click down if you have unsuccessfully reached Advia Credit Union by calling +1 (844) 238-4228 phone number 0 0 users reported that they have UNsuccessfully reached Advia Credit Union by calling +1 (844) 238-4228 phone number
    Center Relationship Manager
    More phone numbers
  3. Advia Credit Union emails
  4. Advia Credit Union address
    6400 West Main Street, Kalamazoo, Michigan, 49009, United States
  5. Advia Credit Union social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.