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Afdent Dental Service Customer Service Phone, Email, Contacts

Afdent Dental Service
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Afdent Dental Service Complaints 1

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12:51 pm EDT
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Afdent Dental Service Pulled the wrong tooth

I called in scheduled an appointment advised that the back tooth on the bottom right side was hurting. Because of my known dental issues (severe bone loss complicated by gum disease & diabetis) I called to schedule an appt to have the tooth removed. When I went in I advised the dentist the same thing. He put the medicine to numb me and walked away. Several minutes later he came back and I advised I wasn't numb. So he tried again. He then pulled a tooth. I was told I wouldn't need any pain reliever/antiobiotics and was sent on my way. In route home my tooth was still hurting so I thought the gauze was to big so I tried to adjust only to find they pulled the wrong tooth. I called and was told to come back but I would need to wait. My mouth is killing me, by the time I get called back...he takes a look and then starts to pull the correct tooth. I just about came out of my seat. He thougth I'd still be numb. So he gave some more meds...waited, then gave more and advised that with all the infection he was having a hard time getting me numb. He finally pulled the tooth. While I was waiting to be released the numb wore off and the pain was excruciating. I flagged someone down and told them I wanted to go home. The dentist came back and seen the pain I was in and filled out a script for pain meds, but no antibiotic and said I could go. The front office called me back and had the nerve to ask me to pay for the 2nd tooth they pulled.

It's been a week, and my jaw still hurts. My family physician said to find a new dentist and to take the antibiotic I had left over at the house.

Should you need to use AFDENT in Goshen near Meijers - make sure your dentist knows exactly which tooth needs to be pulled by clearly marking your tooth as verbal/written instructions isn't enough.

Read full review of Afdent Dental Service and 3 comments
Update by Tichacek
Apr 06, 2010 12:57 pm EDT

Wayne Pecina is absolutely correct. I have listed the wrong dentist office. I originally thought I was going to AFDENT based on their excellent reputation but I was mistakenly at ASPEN Dental. My apologies to the Wayne Pecina, AFDENT, and their staff.

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wayne pecina
Mishawaka, US
Aug 31, 2011 3:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Afdent in Mishawaka, IN is locally owned and operated by founder Dr. Roger Pecina for over 30 years. We are Better Business Bureau accredited and A+ rated, with a consistent 99.5% patient satisfaction rate. "Patient Friendly Dentistry" and unmatched customer service is the key to the success of this business. I encourage that anyone with a complaint about Afdent in Mishawaka, IN address it directly to me, Wayne Pecina the General Manager at wpecina@afdent.com I assure you that it will be addressed and handled to your satisfaction.

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afdentsucks
Elkhart, US
Sep 18, 2010 5:21 pm EDT

afdent is still terrible. you probably would have been treated the same way there. they pull the wrong teeth too!

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wayne pecina
Mishawaka, US
Apr 06, 2010 10:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

"Afdent" is not located in Goshen near Meier.

"Afdent" is located at 605 W. Douglas Rd. in Mishawaka, IN 46545

Please note that there has never been an "Afdent" in Goshen or Elkhart.

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Overview of Afdent Dental Service complaint handling

Afdent Dental Service reviews first appeared on Complaints Board on Apr 5, 2010. The latest review Pulled the wrong tooth was posted on Apr 5, 2010. Afdent Dental Service has an average consumer rating of 1 stars from 1 reviews. Afdent Dental Service has resolved 0 complaints.
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  1. Afdent Dental Service Contacts

  2. Afdent Dental Service phone numbers
    570-708-8780
    570-708-8780
    Click up if you have successfully reached Afdent Dental Service by calling 570-708-8780 phone number 0 0 users reported that they have successfully reached Afdent Dental Service by calling 570-708-8780 phone number Click down if you have unsuccessfully reached Afdent Dental Service by calling 570-708-8780 phone number 0 0 users reported that they have UNsuccessfully reached Afdent Dental Service by calling 570-708-8780 phone number
  3. Afdent Dental Service address
    PO Box 459, Drums, Pennsylvania, 18222, United States
  4. Afdent Dental Service social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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