Menu
For Business Write a review File a complaint
Alabama Power

Alabama Power review: Price gouging

A
Author of the review
3:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Stay away…they have extremely HIGH PRICES and don’t care about the people. It is really sad that the electric companies are more concerned for their fat wallets rather than the communities they serve. Typical… being in electric company (specifically Alabama Power) and not caring bc they don’t have to deal with it and pay these prices. I know it’s a problem across the country but some states have worked to make things easier for their people (Florida as an example) I know I’m not the only one as I have heard of people having bills almost $1,000. My bill has steadily gone up since May and it’s projected to be even higher next month despite the fact that I’ve basically lived in the dark, kept my blinds closed, made it hot in my house by turning up my air, ran my dishwasher at night ALL. THE. SUPPOSED. ENERGY. SAVING. TIPS. Hey guess what!?! They don’t work when the electric company increases prices so high. When people are already struggling to make ends meet, now the electric bills are sky high. My bill went from $228-March/April to $262-April/May to $325-May/June and we were even out of town some in June so I know we weren’t using electricity as much. Then $411-June/July and we were also out of town some in July and not using electricity as much. These increases are unacceptable. I love how Alabama Power acts like they do so much for the community by giving out scholarships, etc but then kill those same people in the community.

To live in the United States and have to live like third world countries is absolutely insane. I don’t know how the people at Alabama Power sleep at night knowing that they are causing such a major issue in families. People are now deciding between electricity or food on the table. These prices are some people’s house payments and we wonder why people can pay all of their bills. Seriously disappointed and would not recommend Alabama Power to anyone. You’d be better off finding an alternative company as I will be doing because I’m not satisfied with the pricing here.

Desired outcome: Fix your pricing and apologize to the American people. How about give people more than a measly $10-$20 refund!

0 comments
Add a comment

More Alabama Power reviews & complaints

Alabama Power - bad service 64
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alabama Power - collection procedures 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alabama Power - budget billing 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alabama Power - deceased moms bill 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alabama Power - undue harrassment 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Alabama Power Contacts

  2. Alabama Power phone numbers
    +1 (888) 430-5787
    +1 (888) 430-5787
    Click up if you have successfully reached Alabama Power by calling +1 (888) 430-5787 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (888) 430-5787 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (888) 430-5787 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (888) 430-5787 phone number
    Business Customer Service
    +1 (800) 888-2726
    +1 (800) 888-2726
    Click up if you have successfully reached Alabama Power by calling +1 (800) 888-2726 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (800) 888-2726 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (800) 888-2726 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (800) 888-2726 phone number
    Report a Power Outage
    +1 (800) 245-2244
    +1 (800) 245-2244
    Click up if you have successfully reached Alabama Power by calling +1 (800) 245-2244 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (800) 245-2244 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (800) 245-2244 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (800) 245-2244 phone number
    Residential Customer Service
    +1 (800) 990-2726
    +1 (800) 990-2726
    Click up if you have successfully reached Alabama Power by calling +1 (800) 990-2726 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (800) 990-2726 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (800) 990-2726 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (800) 990-2726 phone number
    Products & Services Assistance
    More phone numbers
  3. Alabama Power emails
  4. Alabama Power address
    600 18th Street North, Birmingham, Alabama, 35202, United States
  5. Alabama Power social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024

Most discussed Alabama Power complaints

bad service
3
(opinions to this review)