All Personally Yours review: no product received 41

I placed my order several weeks ago and I have not received even an email in response to my purchase. Here I am now, a few days before my son's first birthday and I am empty handed. I have tried calling and the voice mail says that all service reps are busy, there is no option to leave a message or a call back number. These people are extremely unprofessional and should not be allowed to sell on the internet if they are not going to hold up their end of the bargain. These reviews would have been much useful to me before placing my order. How can we get these people off of the internet?!