Menu
For Business Write a review File a complaint
Alpine Lion Boerboels

Alpine Lion Boerboels review: Purchase 45

D
Author of the review
3:08 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have a 23 month old boerboel who is terrified of people, children, wind, trains, cars, garbarge trucks, other dogs, etc. I don't know why she has encounted these things before but you would never know it by her response. She has been nervous since I got her, when I picked her up from her breeder it appeared to me that she had never been out of a cardboard box area that was on a concrete slab. She completely went into herself when she was removed from her littermates and in my opinion she became a nervous, fearful dog. She has been exposed to other dogs (puppy socializing classes, doggie parks, the neighborhood, long walks, hikes, etc.) but she is not really that curious about them or things around her as it seems she just wants run from the sounds or to tear a dog up because she's afraid. I always get comments about how great she looks, or asked if it's ok to pet her, when she is approached she moves and hides behind me. What can I do?

She has been in 8 dog fights with 2 needing to be taken to the vet and each time she was the one who attacked first. I can't trust her and I don't like the fact that she's afraid of everything. Have you ever encountered such a dog and what did you do.

Casandra Davis

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

45 comments
Add a comment
A
A
avaluck
US
Apr 04, 2011 10:05 pm EDT

I would recommend taking her to Dee Blanco, a homeopathic vet in Santa Fe-- she's GREAT with animal behavioral issues. Give her a call and discuss the issue with her: [protected].

M
M
Margie Ballew
Fort Worth, US
Oct 06, 2011 11:57 pm EDT

I was thinking about buying a Boerboel from them but not so sure now.
Did you contact breeder about this. If so, I am curious as to what they said.
Thanks
Margie (mrb293@aol.com)

M
M
MeMe504
US
Nov 04, 2018 5:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I also purchased a female from them in 2012. She was afraid to walk up stairs, hop in the car, had horrible skin infections and recently died from liver failure/ cancer. She was only 4 years old at her death and I never bred her due to the skin issues. I contacted the owner at Alpine Lion and he basically accused me of trying to scam him into getting another puppy. I was contacting him because he sells [censored] dogs for $3500. I purchased another from another breeder. I will never return to him.

D
D
Dan Amyderf
US
Jul 09, 2019 7:49 pm EDT

The breeder patricia hall will NOT fix any problem he takes your money and goodbye! Get away from him as fast as you can!~~!~

S
S
Serious breeder.
US
Oct 31, 2019 8:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of MeMe504

I purchased 2 $3500 dollar dogs that I specifically stated that I wanted for breeding purposes.. My first male had hind leg conformation issues that would definitely come out in the offspring. I contacted the owner and all he said was that his wife was handling those issues now. I called and emailed him several times...I was ignored %95 of those times. My second male, though very impressive in size and beauty, was way too aggressive! I was terrified anytime I had to walk him. They do NOT honor being responsible for they're breeding short comings. I won't give them or send them any business.

V
V
vitani87
Purcellville, US
Jun 13, 2012 7:07 am EDT

I bought a boerboel from them last march and am really pleased my girl. She is smart, outgoing and great with other dogs. Alpine lion was great to deal with, they were attentive and patient. I even asked for a video and even though he didn't know how to send it to me, he worked on it til I had one. I would definitely get another dog from them.

M
M
mousey
melville, US
Jan 18, 2014 3:10 am EST

I also recieved a boerboel from patrick and had nothing but health issues i believe there is some bad breeding going on so far 2 years old hip problems knee problems heart problems doc said i am lucky dog is still alive i believe there are more people out there and would love to talk to them. rt now my dog cant even walk going back to vet in am. this dog has seen vet atleast 40 times its the most painful experience i have ever been through in my life something has to be done!

M
M
MeMe504
US
Jan 02, 2017 1:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of mousey

I also bought a dog from them December 2012. My girl has had skin problems since I got her. I've changed her diet, fed her a tea of oregano, bathe her once a week and do an oregano tea rinse. She recently died December 17th 2016 from liver failure and white blood cell lymphoma at the age of 4. I will NEVER get another dog from him. I should have known something was up when I paid for "pick of the litter" and the mother ate all of the pups but mine. I felt it was a lie at the time and I am now convinced of it. My father has a 8 year old dog he has gotten from Alpine and his dog also has skin issues and now prostate problems.

S
S
Serious breeder.
US
Nov 30, 2019 12:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of MeMe504

Sorry to hear that. I believe my black Boerboel died from a heart attack from severe separation anxiety... broke my heart.

D
D
Dave Jack
US
May 06, 2014 1:09 pm EDT

I got a big black boerboel from Patrick and I had no problem he was the easiest to deal with I the whole dog business he is smart 175lbs. He has perfect agility three in a half feet tall I asked him for some vids and pics and he gave me about one hundred he was the most professional I've seen in the dog business

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:05 pm EDT
Replying to comment of Dave Jack

[censored]! This must be patrick disguised as someone else.

J
J
jTauber
Rancho Murieta, US
Sep 26, 2014 6:10 pm EDT

I bought a dog from Patrick Hall, with Alpine Lion Boerboels recently. I was having the dog shipped to me, and Patrick was fine to deal with until I paid for the dog. He became very unprofessional and rude the moment he had my money. He took his time shipping me the dog. Patrick made him self clear when I asked when he would send the dog, he replied in a text, "I'll get to it when I can (or want)." I was not too happy with him and asked for a refund, so I could take my business elsewhere. He told me he would not be refunding me the $1000 "deposit" I placed on the pup. He stated in a text, "call a lawyer if you want to be a difficult ###!" I eventually received the dog. She is wonderful and I can't say anything bad about his product, but as a business man and professional, I can say he is awful! I would never do business with him again, and would never recommend him to anyone.

P
P
Patrick N. Hall
US
Aug 16, 2018 11:02 am EDT
Replying to comment of jTauber

EXCELLENT DOG WAS RECEIVED ON TIME AT 8 WEEKS OLD!
CANNOT SHIP THEM BEFORE THAT TIME (OR IF WEATHER DICTATES OTHERWISE).
SOME FOLKS CAN'T ACCEPT THAT LIFE IS FLUID AND SOMETIMES YOU CANNOT CONTROL CERTAIN THINGS.
GREAT PUP...DIFFICULT CLIENT.
(unfortunately, only the negative responses make it online...but 3 complaints in 15 years when we've placed over 300 dogs worldwide in that time?...EXCEPTIONAL!)

D
D
Dan Amyderf
US
Jul 09, 2019 7:41 pm EDT
Replying to comment of jTauber

I fell into patrick's trap of being professional until he got my money 3K for a dog that is afraid of EVERYTHING even my own wife. He won't even come near her. He fights with others and has some other problems as well. patrick sold him to me as a breakable dog and his bite is so bad I don't think I can breed him with a good conscience. It breaks my heart but I am now getting out of the boerboel dogs because I also have a gorgeous female who is scared of everything and anything. I got her from Prairie Boerboels ( Leon ) something or other. What a f------ing shame and waste of my time and money. Don't buy a boerboel! Rotates are much better.

C
C
CappyBravo
Boca Grande, US
Nov 29, 2014 12:40 am EST

I paid for a dog in full and was told that he had a heart issue and could not be sold. The process to find out was lengthy and Patrick told me several days later than discovered - just enough time for my check to clear. When I asked for a refund, he told me that $1, 000 of it was non-refundable. So, I chose another pup. It was sent by air at 7 weeks old and the shots were not only given too early, the proof/documentation showed that the vaccinations administered were expired. This cost me some extra money at the vet to make sure the shots took after the final round was given. I should have known better when I asked for references in my same state... he advised I would get them but he never came through. The dog is fine and healthy but the whole process was very stressful and I was given major attitude when I contacted him stating the pup had landed safely. VERY bad business, HORRIBLE service, and a HUGE ego - but so far the dog is healthy. Definitely would NOT purchase from him again

R
R
Ranster01
US
Aug 31, 2015 9:31 am EDT

They sent me a blind dog and very sick. I'm going to lawyer to get him to do what is right.

View 0 more photos
P
P
Patrick N. Hall
US
Aug 16, 2018 11:07 am EDT
Replying to comment of Ranster01

FALSE. And this person received an immediate replacement against our better thoughts. The original dog in question was fine...as was (is) the NEW UN-MENTIONED FREE replacement pup.
again, one of the 3 out of 300. It's awful and not what we want at all (ANY bad experiences). However, these are living organisms and sometimes (like with humans) things happen. Attitudes get tested, and emotions run high when dealing with sick "family members". We always try our best to accommodate and utilize a protocol to get to the bottom of ANY complaint or concern. But, sometimes it is of no avail as the person is set with their judgment and belief and will not budge (unless it's to be our fault unequivocally).

D
D
Dan Amyderf
US
Jul 09, 2019 7:44 pm EDT

Patrick Hall is a film-flam man. I've been waiting for my papers on " Crunk " for a year now. I've heard nothing from him and his dogs suck big time. Total puppy mill going on with no health requirements. DO NOT BUY FROM THIS GUY!

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:10 pm EDT

Not false you [censored]. [censored]. I have a dog I paid 3K for and now, 1 year later will have to put him down because he is so vicious. I called patrick a million times and he will not return my calls or emails. He promised me a good breedable dog and if not he would repay or replace, but he's a crook and won't follow through. EVERYTHING bad you are hearing about alpine boerboels is true and everything good is made up by patrick.

J
J
Jstewart2015
US
Sep 28, 2015 11:10 am EDT

I am the new owner of said sick dog above, Not sick, not blind. Has slight cornial cloudyness in one eye but not affecting her. It is also getting better, might go away. Love this DOG... I believe said client above got a new replacement dog and was still disappointed. No problems with breeder or his animals, training and attention is what shapes animals.

P
P
Patrick N. Hall
US
Aug 16, 2018 9:53 am EDT

Yes the dog is fine...AND they did recieve a replacement pup due to extreme aggressiveness and threats. NOT due to a faulty animal. Cannot please everyone

D
D
Dan Amyderf
US
Jul 09, 2019 7:53 pm EDT

[censored] patricia, if you were a good breeder you would address these issues and get me my papers for crunk AKA Kongo. You [censored]!

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:11 pm EDT

[censored]! This is patrick posing as someone else!

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:15 pm EDT

Then why won't you replace my dog " Crunk "? I am about to have him put down due to viciousness and you don't even care.

B
B
Boerboels
US
Dec 21, 2015 7:39 am EST

I Jody Tudor just bought Three puppies and they got here safe. Every thing went smoothly, It was like wow !what some fine looking puppies . Then a week later I just can't believe how will there growing and playing. I think the thing is it helps puppies to be together. There already going out to use the rest room thank God . The thing is they need love and can play when I am not there. In my own words it helps to buy two or three, when your bring them into a new home. It relax them makes thing easier

H
H
horsetrainer
US
Jan 26, 2016 12:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have purchased 2 pups from Patrick from different litters. One dog is now 13 months old difficult has killed 1 dog been in 6 dog fights, but I love her. The other dog is 10 months old has a temperament to die for. Easy going loving kind. She sadly is not particularly sound but the fault is all mine. She was sadly trampled by a horse at 2 months old. Patrick was a little difficult on shipping of first pup but other than that pretty normal. I love my Boerboels they are both black females and would go through the process again

S
S
Sandra.V
US
Sep 01, 2017 7:34 pm EDT

Hi horsetrainer, we also have pup we got in march of 2015. She was from Beast and Zaire.. We love her so much. Her personality and disposition is wonderful.. Can you tell me what the parents were of the female that is difficult and aggressive?

P
P
Patrick N. Hall
US
Aug 16, 2018 9:56 am EDT

This is the first weve heard that our dog KILLED another!. We actually just sold this client another Male. Wish I'd known this history. Knew she was hot and had and had high drive and some fire (that was reported not observed at 8 weeks old). But had no idea of the extent. Communication is KEY!

D
D
Dan Amyderf
US
Jul 09, 2019 7:46 pm EDT

[censored] patrick you lying [censored]! If I ever get to new mexico I will pay you a visit.

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:12 pm EDT

NOT TRUE patrick, I have told you this many times and you refuse to discuss my loss.

T
T
Tania Fiolleau
US
Jul 02, 2016 1:24 pm EDT

I have been doing my research and I really want a black male boerboel and was thinking of getting one from alpine but after what I am reading is there any serious inbreeding going on? To read about all these health problems and dog fights and killing other dogs is quit serious. Can you please give me more intel before I put a deposit? It sounds like they may not be easy to deal with but their website says the opposite

M
M
MeMe504
US
Jan 02, 2017 1:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I just found this site. Don't do it. Take your money elsewhere. You'll probably get a better dog straight from a breeder in South Africa for the same price and it'll include shipping. I bought a female from Alpine, breeding quality female from him December 2012. Never actually bred her but I loved her. My girl just died at the age of 4 from liver failure and white blood cell lymphoma, December 17, 2016. She was only 4! Before she died she had skin issues, raised bumps on her skin, fur falling out in patches, skin sores that oozed blood. I should've known something was up when he told me the mother ate all of the puppies but mine.

P
P
Patrick N. Hall
US
Aug 16, 2018 9:59 am EDT
Replying to comment of MeMe504

This doesn't ring a bell...sorry. But, it would had we been informed and the person willing to take a bit of time to contact us and allow us to research the claims without losing their composure (a phenomenon that is common when dealing with a high emotional situation).

P
P
Patrick N. Hall
US
Aug 16, 2018 11:09 am EDT

This client? ...DID purchase from us and now has the best dog she's EVER owned! He's a model and a superstar athlete.
Tania?...care to post something positive about us and Nitro?

M
M
MeMe504
US
Jul 09, 2019 10:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lying [censored]...I emailed you concerning this issue and you accused me of trying to get a free dog out of you. I told you that I was getting another pup from another breeder and even sent you photos. Do you believe your lies? I also saved the emails.

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:17 pm EDT
Replying to comment of MeMe504

MeMe504. I have been trying to talk with patrick also because I have a dog that has turned vicious, from inbreeding I suspect. What can we do about this lying conniving SOB ?

P
P
Patrick N. Hall
US
Aug 16, 2018 10:23 am EDT

**IN RESPONSE**
Hello this is Patrick Hall Owner/Operator of Alpine Lion Boerboels LLC. I have been reading these complaints that have been levied over the span of 7 years and I count only TWO folks with dogs that had health issues. In our defense (or response) I would offer that these cases were folks whose anger and frustration reached such a fever pitch that we were UNABLE to continue communications to remedy these situations. These dogs are our family members and they quickly become that of our clients. When a family member is stricken or otherwise afflicted with a negative condition...emotions run HIGH. We ALWAYS seek to remedy ANY condition we feel may have its origin genetically (or otherwise). However, we DO ask for vet reports, videos of symptoms, and any other pertinent information to make a final decision regarding puppy replacement and just to have the information to support any claims. Also, so we can seek to eliminate any genetic issues if they are there.
Now, in the 25 years our family has been breeding Mastiff dogs we have NEVER once had a client admit that a disease or condition may have begun with them...it's ALWAYS the "breeders fault". With this, we have to assess the situation accordingly and take emotion out of it and get to the root of the issue or complaint. This causes some to feel abandoned and that we don't care or are callous. We are not. We have NEVER sold a dog that we knowingly had health issues and do not breed with dogs that knowingly have health issues...EVER.
Also, I would like to point out a FACT(s):
1) If you have a NEGATIVE buying experience you post it all over the web.
2) If you have a POSITIVE buying experience you remain silent.
(we also sell to many celebrities that remain anonymous so you'll never hear from them)
IN OVER 15 YEARS WE HAVE PLACED OVER 300 PUPS (OR ADULTS) WORLDWIDE!
...WE CAN COUNT OUR NEGATIVE REPORTS?...ON ONE HAND!
THESE ARE INCREDIBLE PERCENTAGES AND WE ARE ACTUALLY QUITE PROUD OF THEM!

**IN RESPONSE TO MY ATTITUDE**:
I'm human and i'm a bit eccentric some may say. I AM very knowledgeable and passionate about dog breeding and have been breeding Mastiff dogs since I was 12 and i'm 52 years old. I can come across as 'coarse' or even rude I guess to some. A phenomenon we do see is that while folks are purchasing their dog they many demands which we address. Once the dog is actually purchased we have very little time to put together an exorbitant amount of work to get the pup sent off promptly and properly. During this shipping and planning week our communications suffer a bit (or should I say the constant attention and answering all questions diminishes...accordingly). This OFTEN creates the sense that "now that we're paid?...we don't care". Actually, we DO care and now have to place all that attention and care to the actual live animal and not the clients needs (creating a false sense of abandonment).
I also, have several other positions in life
1) I am Master Level Clinical Social Worker (LMSW) Psychotherapist that works with troubled children in conjunction with the dogs.
2) I have a Masters Degree in Business Administration and can apparently come off as 'conceited' when talking about business. Something i'm working on and not an intended result of my education. Again, my apologies.
3) I am a Professional Stand Up Comedian (THIS can and should possibly explain some of the missed communications or feelings that I wasn't being serious...for this I apologize).

View 0 more photos
C
C
Chance3325
US
Dec 12, 2018 3:27 pm EST

I don’t have a complaint, rather I’m sad I quit my Counter Insurgency gig prior to buying a female from Patrick I couldn’t afford the fee and so I paid for a Boerboel in Italy who initially had elbow problems as a result I had her spayed and now still need a female to breed with Thor I think he was named Magnus. Thoragnus is THE SINGLE MOST AWESOME BLACK AFRICAN MASTIFF On the planet! He is so well trained, congenial and astute it’s uncanny. He is so sensitive to my mood and that of our family and yes he does fight with the Boerboel fawn [censored] I bought but mostly rough play that inadvertently gets them injured but on the whole a outstanding Dog. If I had the money I would buy Thor a breeding female tonight. Emotion is unavoidable but communication in a calm constructive manner is all important and I think Patrick is capable of that type of communication. Sorry I used this medium to praise Alpine Lions but no one would have read it otherwise.

A
A
AmberD30
US
Dec 19, 2018 11:41 pm EST

I have not purchased a Boerboel from here. I had one fall in my lap that came from somewhere else and the pup appeared to have some issues with his back legs. I do not really know anything about the breed, and so I researched to find somebody that did know, and so I called and spoke with Patrick Hall. I asked for advice, and he was so nice and helpful. He is very passionate and knowledgeable about the breed. He even told me to call if I have any other questions or concerns. Let me repeat again that I DID NOT purchase a puppy from him, and he was still willing to help me as much as he could. He was very friendly and very willing to help. If I were to purchase a Boerboel in the future, I definitely feel comfortable purchasing from Alpine. If he is willing to offer help to some random person calling who never got a puppy from him, I am positive that he would provide a lot of support and guidance to a buyer. Through our conversation, I could clearly see how passionate he is about all of his dogs and puppies and the breed itself. He really helped me a lot.

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:23 pm EDT

Patrick, why don't you answer MY emails and phone calls, or at least call me back when you can so we can discuss a replacement for Crunk? I would love to talk to you about it here is my # for the world to see [protected], call me if you dare.

A
A
alpinehasbadboerboels
US
Aug 24, 2019 6:25 pm EDT

They won't post my number so I'll try this six zero three two six nine three one seven zero. Call me I WANT MY REPLACEMENT DOG THAT YOU PROMISED!

A
A
alpinehasbadboerboels
US
Nov 06, 2019 9:41 pm EST

AGAIN PATTY HALL IS REFUSING TO REFUND MY MONEY ON A DOG THAT WAS INBRED BY HIM. IT TURNED VICIOUS AND HAD TO BE PUT DOWN. PATTY HALL IS THE BIGGEST FLIM FLAM MAN OF ALL TIME. HE IS A WEASEL AND AS SOON AS HE GETS YOUR MONEY HE DOESN'T CARE ONE BIT ABOUT YOU. HE THINKS HE IS SAFE BECAUSE HE SO FAR AWAY IN NEW MEXICO BUT ONE DAY HE WILL PAY.

S
S
Serious breeder.
US
Nov 06, 2019 10:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I think they moved to California. I couldn’t find his site on google. I bought a red fawn with bad legs abs a black male that was vicious at 5 months and died at 2 years old I believe from a bad heart. $7000.00 and I didn’t get what I paid for! Bad bad business!

S
S
Serious breeder.
US
Nov 07, 2019 1:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Notice his hind legs are straight up and bow forward. He was for breeding and I paid $3500.
Bad business

View 0 more photos
J
J
Joninsf
US
Nov 30, 2019 12:10 am EST

I purchased a dog from alpine lion boerboels. She is now 7 years old. Sire was Beast and [censored] was ninja so technically she is what was called an “African mastino”? She turned 7 last month and is a wonderful dog with a beautiful temperment. She is small in size at only 75 pounds but stunning to look at with a blue/grey coat. Can’t go 1 block without being stopped to ask about her. Loves children, hates squirrels! Patrols the yard and walks off leash all over Marin county.
Best dog ever

More Alpine Lion Boerboels reviews & complaints

Alpine Lion Boerboels - Customer service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Alpine Lion Boerboels Contacts

  2. Alpine Lion Boerboels phone numbers
    +27 707 775 1359
    +27 707 775 1359
    Click up if you have successfully reached Alpine Lion Boerboels by calling +27 707 775 1359 phone number 0 0 users reported that they have successfully reached Alpine Lion Boerboels by calling +27 707 775 1359 phone number Click down if you have unsuccessfully reached Alpine Lion Boerboels by calling +27 707 775 1359 phone number 1 1 users reported that they have UNsuccessfully reached Alpine Lion Boerboels by calling +27 707 775 1359 phone number
  3. Alpine Lion Boerboels address
    Pecos, New Mexico, United States
  4. Alpine Lion Boerboels social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Alpine Lion Boerboels Category
Alpine Lion Boerboels is ranked 24 among 99 companies in the Dog Breeders category