Menu
For Business Write a review File a complaint
AltaTac Customer Service Phone, Email, Contacts

AltaTac
Reviews and Complaints

altatac.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AltaTac Complaints 4

ComplaintsBoard
O
4:44 pm EST

AltaTac customer service

I ordered something off of Facebook for Christmas that was simple but the perfect gift for my husband. Without any reason they simply cancelled the order and said they were refunding my money? When I contacted them they stated "We were out of stock on what we sold you, we refunded your money" No customer service what so ever. It didn't matter this was a little over a week before we were celebrating Christmas and they completely left me hanging. Definitely stay away from Altatac they are a shady company that you should not do business with. "

Read full review of AltaTac
Hide full review
ComplaintsBoard
J
1:43 pm EDT

AltaTac subbing vip pants for cheaper brand rnz

I ordered 2 pairs of Khaki pants from this company, which are suppose to be VIP design and stretchy, instead got 2 pairs of cheaper brand RNZ which are not stretchy and do not fit comfortable as the VIP brand.
Company should advise the customer that they are out of stock and would they accept a replacement of another brand. Its a hazzle to go through ebay refund policy or return the pants which cost $10.93 USPS shipping.

Read full review of AltaTac
Hide full review
ComplaintsBoard
M
10:23 am EST

AltaTac Tablets

I ordered two tables through Walmart.com couldn't download any games through the various playstores. Received a return slip through USPS. After 5 days it was confirmed that both tablets was reviewed and I would receive my refund via the form of payment. Well after 10 days I've only received a refund for one tablet .Haven't been able to get ahold of customer service for a week come Thursday.its like they have went out of business.

Read full review of AltaTac
Hide full review

Is AltaTac Legit?

AltaTac earns a trustworthiness rating of 48%

Double-checking is the best solution in this case.

Our conclusion: After detailed research, ComplaintsBoard concludes that AltaTac's website isn't completely safe. So, it's better to be careful, especially when browsing their products or sharing personal information.

Exercise caution when using altatac.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We detected that altatac.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.

We conducted a search on social media and found several negative reviews related to AltaTac. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for AltaTac. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • The age of AltaTac's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Altatac.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
Z
12:54 am EDT

AltaTac Scam!

I have ordered a tablet from AltaTac website and when it arrived it did not turn on! At first I tried to charge the battery but it did not work. I contacted AltaTac customer service and explained the situation. After that they said that I have to send the broken one back and will be given a refund as soon as they get it. I send it back and received a notification from the shipping company that it was successfully delivered, but AltaTac keep telling me they did not receive anything! They refused to give my money back! So I reported them to BBB, contacted the police and my bank. Hope they'll pay for what they've done!

Read full review of AltaTac and 2 comments
Hide full review
2 comments
Add a comment
E
E
Emelyn tabingo
US
Nov 13, 2018 4:08 am EST

The Marquis tablet that we buy shut off automatically then when we open it it's blinking with the logo we cannot open the tablet... That's what happen the other tablet that we refund... It's not working its. Only 2 months...

M
M
MCGOO2B4U
US
Aug 15, 2018 4:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It worked for a few weeks. It has stopped working. I need to see about getting a replacement or a refund.

AltaTac Reviews 0

Looks like AltaTac has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent AltaTac, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of AltaTac complaint handling

AltaTac reviews first appeared on Complaints Board on Jun 2, 2016. The latest review customer service was posted on Dec 12, 2018. AltaTac has an average consumer rating of 1 stars from 4 reviews. AltaTac has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. AltaTac Contacts

  2. AltaTac phone numbers
    +1 (323) 402-6554
    +1 (323) 402-6554
    Click up if you have successfully reached AltaTac by calling +1 (323) 402-6554 phone number 0 0 users reported that they have successfully reached AltaTac by calling +1 (323) 402-6554 phone number Click down if you have unsuccessfully reached AltaTac by calling +1 (323) 402-6554 phone number 0 0 users reported that they have UNsuccessfully reached AltaTac by calling +1 (323) 402-6554 phone number
  3. AltaTac emails
  4. AltaTac address
    532 Mateo St., Los Angeles, California, 90013-2243, United States
  5. AltaTac social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
AltaTac Category
AltaTac is ranked 366 among 410 companies in the Mobile Phones category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.