Alure Home Improvements’s earns a 3.0-star rating from 2 reviews, showing that the majority of homeowners are somewhat satisfied with renovation projects.
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Kitchen/ Bath Remodel
We spent $50K on the remodel for our small Coop apt. Nothing but problems with the bathroom. Shower had to be re caulked multiple times because their installers put caulking over grout, incompetent. The final issue is we noticed a leak in our tiny bathroom vanity when a rust puddle appeared on the floor. I immediately called Alure and sched the technician to come out and fix the caulking issue (3rd time) and the leak. Upon completion Alure called me to state they would not replace the vanity because the damage was from 6 months of it leaking. What [censored] living in a coop, above another unit, risk a flood/damaging leak to possibly go to the unit below? However, that is exactly what they insuated , we lived with the leak for months to squeeze a tiny vanity out of them. The funny part is that I have constantly called them to fix issues related to the shoddy work, but with a leak I decided to wait. If it was not for their shoddy work the sink would have not leaked, damaging the vanity, but somehow that is our fault. Talk about greedy!
Desired outcome: A replacement vanity with competent installers.
Walked off in middle of job
We hired them to remodel our kitchen to the tune of $80, 000. After we paid them $70, 000 with only 3/4 job done, they disappeared.
Never came back. Never returned calls. They are over the top expensive so we were fooled into thinking they were reliable.
Now we have to take them to court. WHAT A SCAM ! No matter what decisions you make in life, keep this in mind,
NEVER USE ALLURE HOME IMPROVEMENTS..never never...they are all charm and sweetness until they have your money.
Even the foreman on my job told us he can't believe people believe the hype..for him it's a good paycheck he said.
The complaint has been investigated and resolved to the customer’s satisfaction.
Thanks Generica - we are trying to get this person to contact us so we can address their issues. All attempts on numerous message boards have gone unanswered. Ready and willing to address this when the original poster is. Appreciate your comment!
alure ... good reply ... very professional ... i would like to see the outlook of rebeccas complaint .
Rebecca - sounds like you did not have the experience you had hoped and that certainly is not our intent. Unfortunately I can't find a kitchen job in our system associated with your name. Please contact us and reference this posting on complaints board so we can look into your situation. Once again, we are sorry that you have been left feeling this way, we hope we can make things right for you.
If you would like to reply via e-mail, please respond to socialmedia at alure.com
Thank you.
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Overview of Alure Home Improvements complaint handling
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Alure Home Improvements Contacts
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Alure Home Improvements phone numbers877-44-ALURE877-44-ALUREClick up if you have successfully reached Alure Home Improvements by calling 877-44-ALURE phone number 0 0 users reported that they have successfully reached Alure Home Improvements by calling 877-44-ALURE phone number Click down if you have unsuccessfully reached Alure Home Improvements by calling 877-44-ALURE phone number 0 0 users reported that they have UNsuccessfully reached Alure Home Improvements by calling 877-44-ALURE phone number877-442-5873877-442-5873Click up if you have successfully reached Alure Home Improvements by calling 877-442-5873 phone number 0 0 users reported that they have successfully reached Alure Home Improvements by calling 877-442-5873 phone number Click down if you have unsuccessfully reached Alure Home Improvements by calling 877-442-5873 phone number 0 0 users reported that they have UNsuccessfully reached Alure Home Improvements by calling 877-442-5873 phone number
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Alure Home Improvements address1999 Hempstead Turnpike, East Meadow, New York, 11554, United States
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Alure Home Improvements social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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Walked off in middle of jobOur Commitment
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