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Amart Furniture complaints 1

ComplaintsBoard
T
9:01 pm EDT

Amart Furniture Awaiting Refund on 3 seater lounge damaged

On 13 September 2023 A-Mart picked up damaged 3 seater lounge (Chelsey ) that was delivered 4 September 2023.

I have been getting the round around from the store and on line chat with different process on my refund.

It should not take this long for a refund and the fact I also did not get a receipt from the driver that it was picked up is not professional. I made sure I took photos on the day as proof with there sms messages as my back up.

I have tried to call the store before writing the complaint as to no answer this morning.( 16 Sep 2023)

I appreciate a refund was a solution, but I even had to wait for that and chase A-Mart head office up as did not hear from them when put in a customer care the following day 5 September 2023.

Desired outcome: I'd appreciate a response and refundAll I want is my refund of $746.73 back into my card a.s.a.p without any fuss.

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Update by Teresa Taylor
Sep 19, 2023 8:56 pm EDT

I finally got my refund in the bank today Wednesday 20th September after much struggle back and fourth and phone calls

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Is Amart Furniture legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Amart Furniture to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Amart Furniture is known for their high standards and safety. If you're thinking about dealing with Amart Furniture, it's wise to check how they handle complaints.

Amart Furniture earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Amartfurniture.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Amartfurniture.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Amart Furniture have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Overview of Amart Furniture complaint handling

Amart Furniture reviews first appeared on Complaints Board on Sep 15, 2023. The latest review Awaiting Refund on 3 seater lounge damaged was posted on Sep 15, 2023. Amart Furniture has an average consumer rating of 1 stars from 1 reviews. Amart Furniture has resolved 0 complaints.
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