Menu
For Business Write a review File a complaint
Amazon AE Customer Service Phone, Email, Contacts

Amazon AE
Reviews and Complaints

www.amazon.ae

Learn how the rating is calculated

1.9 9 Reviews 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Amazon AE Reviews 12

ComplaintsBoard
E
12:00 am EDT

Amazon AE Mixed Experiences with Amazon AE

As someone who has explored the offerings of Amazon AE, I must say that my experiences have been quite mixed. While the platform provides a wide range of products and convenient shopping options, there are significant concerns regarding delivery and customer service. The delivery service has been inconsistent, with packages arriving late or not at all, leading to frustration among customers. Additionally, there have been reports of receiving fake items, which is a major red flag for those seeking genuine products. Despite these issues, Amazon AE still manages to offer good quality products and a diverse selection. However, improvements in delivery reliability and product authenticity are crucial for enhancing the overall customer experience.

Read full review of Amazon AE
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Warning: Fake Perfume on Amazon AE - My Disappointing Experience

I just bought a perfume from Amazon AE and it turned out to be a total fake! I was so bummed out about it. I mean, seriously, what's the point of buying something if it's not even the real deal? I was really looking forward to using it, but now I can't even trust this website anymore. This was my first time ordering from Amazon AE, and I don't think I'll be coming back anytime soon. It's just not worth the risk of getting ripped off like this again. I'm really disappointed with my purchase and I wish I had known better before I ordered. I hope other people are more careful than I was and don't end up wasting their money like I did.

Read full review of Amazon AE
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Beware of Fake Perfumes on Amazon AE: My Disappointing Experience

I just bought some perfumes from Amazon AE and boy was I disappointed! All of them turned out to be fakes. I mean, come on Amazon, what's the deal? Don't be fooled by their low prices, they're just trying to sell you fake products. It's not worth it, trust me.

I was really excited to try out these perfumes, but when I received them, I could tell right away that something was off. The packaging looked cheap and the scents were not what I expected. I even compared them to the real perfumes I had and there was a noticeable difference.

I reached out to Amazon AE customer service and they were not helpful at all. They just told me to return the products and that was it. No apology or anything. It was really frustrating and I felt like I wasted my time and money.

Overall, I would not recommend buying from Amazon AE. It's just not worth the risk of getting fake products. Stick to buying from reputable sellers and brands.

Read full review of Amazon AE
Hide full review
  1. Pros
    1. Vast product selection
    2. Reliable delivery services
    3. Competitive pricing options
    4. User-friendly interface
    5. Customer-centric return policy
  1. Cons
    1. Limited regional variety compared to global site
    2. Higher prices than local competitors
    3. Slower delivery for non-Prime items
    4. Customer service can be inconsistent
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Amazon AE: Your One-Stop Shop for Quality Products and Excellent Service

Amazon AE is the best place to shop for all your needs. They have a wide range of products that you can choose from. I recently bought a product from them and it was too good. The product was so cute and it worked great. It was a small thing, but it made my day-to-day life less mundane. The best part was that it even came with a cute heart-shaped spoon.

I was very happy with my purchase from Amazon AE. The product was delivered on time and it was exactly as described on the website. The packaging was also very good and the product was in perfect condition when it arrived.

I have been shopping on Amazon AE for a while now and I have never been disappointed. They have a great selection of products and their prices are very competitive. The website is also very easy to use and the checkout process is very simple.

Overall, I would highly recommend Amazon AE to anyone who is looking for a great shopping experience. They have a wide range of products, great prices, and excellent customer service. So, if you are looking for a reliable online shopping platform, then Amazon AE is the place to be.

Read full review of Amazon AE
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Amazon AE: The Ultimate One-Stop Shop for All Your Shopping Needs

Amazon AE is the bomb! They've got everything you could ever need, and then some. Seriously, I've never seen such a huge selection of products in my life. And the best part? If you buy from a seller that's fulfilled by Amazon, you don't have to worry about a thing. If there's ever a problem with your order, you can just return it and get a refund, no questions asked. It's like they really care about their customers or something.

I've bought all kinds of stuff from Amazon AE, from electronics to clothes to groceries, and I've never been disappointed. The prices are always competitive, and the shipping is super fast. I've even gotten same-day delivery a few times, which is crazy. I don't know how they do it, but I'm not complaining.

One thing I will say, though, is that you have to be careful when you're buying from third-party sellers. Some of them are great, but others...not so much. I've had a few bad experiences where the product I received wasn't what I ordered, or it was damaged, or it just never showed up at all. But as long as you stick with sellers that are fulfilled by Amazon, you should be good to go.

Overall, I would definitely recommend Amazon AE to anyone who's looking for a one-stop shop for all their shopping needs. It's convenient, affordable, and reliable. What more could you ask for?

Read full review of Amazon AE
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Impressed with Amazon AE's Packing, Delivery, and Product Quality

I recently ordered from Amazon AE and I must say, I was impressed with their packing, delivery, and the product itself. The delivery arrived on time and the packaging was well done. They even went the extra mile to create a separate box for a fragile glass handwash bottle, ensuring that it was packed with utmost care and would not get damaged during transit.

The product itself was of great quality and exactly as described on the website. I was pleased with my purchase and would definitely recommend Amazon AE to others. The website was easy to navigate and the checkout process was smooth. Overall, a great experience with Amazon AE and I will be a returning customer.

One thing that could be improved is the communication regarding delivery updates. While the delivery arrived on time, I did not receive any updates on the status of my order until it was out for delivery. It would be helpful to receive more frequent updates throughout the delivery process.

Despite this minor issue, I am still very satisfied with my experience with Amazon AE and will continue to use their services in the future. Their attention to detail in packing and delivering products is commendable and sets them apart from other online retailers.

Read full review of Amazon AE
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Unreliable Delivery Service: My Disappointing Experience with Amazon.ae

Amazon.ae is not the best when it comes to their delivery service. It can be quite frustrating to wait for your order to arrive and it never does. Their customer support agents are polite but they don't always follow through with what they say. They promise that your order will be delivered on a certain day but it never happens. It can be quite disappointing to wait for something that never arrives.

I had an experience where I was told that my order would be delivered every day but it never came. I even received a call from the delivery agent saying that he was on his way but he never showed up. It was quite frustrating to wait for something that never arrived. I was disappointed with the service that I received from Amazon.ae.

If you are looking to order something from Amazon.ae, I would suggest that you think twice before doing so. Their delivery service is not reliable and you may end up waiting for something that never arrives. It's best to find an alternative option to order from.

Read full review of Amazon AE
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Disappointing Experience with Amazon AE Delivery Service: Unprofessional and Harassing Behavior

I recently had an experience with Amazon AE that left me feeling frustrated and disappointed. I had ordered a pair of grey jeans with order number ***915 and was expecting it to be delivered on August 2nd, 2020. However, when the delivery guy called me, he asked me to come to a location that was only one minute away. When I asked him why, he told me that he couldn't pay for the parking ticket. I reminded him that during Eid, the parking fee is exempted, but he still refused to come to my flat. Unfortunately, I was not feeling well, so I had to decline his request. To my surprise, he had the audacity to say that he wouldn't come to my place and then hung up on me. I tried calling him back, but he had blocked my number. His number was ***205.

I was extremely disappointed with this experience and would advise others to be cautious when using Amazon AE. It's not worth the hassle and harassment that I experienced. I gave them a one-star rating, but honestly, that's too much for the harassment I received.

Overall, I hope that Amazon AE can improve their delivery service and ensure that their delivery personnel are professional and courteous. It's important to treat customers with respect and provide them with a positive experience.

Read full review of Amazon AE
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Amazon AE Disappointed and Frustrated: My Experience with Amazon AE and a Fake Samsung S22 Ultra

I recently had an experience with Amazon AE (amazon.ae) that left me feeling disappointed and frustrated. After using my old phone for about 3 years, I decided it was time to upgrade and purchased a Samsung S22 ultra from Amazon. The listing showed a price of 1200$, which seemed reasonable to me, so I didn't think twice about making the purchase.

However, after I had already made the purchase, I came across some reviews on other similar listings that claimed they had received fake clone phones. This made me worried, and as soon as I received the phone, I recorded myself opening it just in case it was a fake. To my surprise, it was indeed a fake, so I sent the phone back for a refund and attached the unpacking video as evidence.

But then, yesterday, I received the shocking news that I wouldn't be getting my money back because the phone was a fake. I couldn't believe it! I've purchased items from Chinese sites like Aliexpress and Gearbest before and have never received anything fake, but Amazon, which is a well-known and reputable seller, scammed me.

I'm disappointed that Amazon didn't take the necessary precautions to ensure that the products they sell are genuine. It's not fair that I have to suffer the consequences of their mistake. I hope that Amazon will take this issue seriously and take steps to prevent this from happening to other customers in the future.

Overall, my experience with Amazon AE has left me feeling let down and frustrated. I hope that they will take the necessary steps to improve their quality control and ensure that their customers receive only genuine products.

Read full review of Amazon AE
Hide full review

Amazon AE Complaints 3

ComplaintsBoard
Y
7:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amazon AE Harassing customer for prepaid orders

I ordered a grey jeans via amazon with order number ***915 which was suppose to be delivered on 2nd August, 2020.
The deliver guy calls me and asks me to come to some place 1 min aways and upon asking the reason he says he can't pay for tbe parking ticket. I reminded him that durind eid the parking fee is expempted and then he begain saying he cant come to my flat. Since I am not feeling well i denied and he had they audacity to say that he wont come to my place and barged the call.
***205 is his number and now this guy has blocked me.

Guys please save yourselves from such harassment in future and refrain from using amazon.ae

The 1 start I gave is actually too much for this harassment.

Read full review of Amazon AE
Hide full review
ComplaintsBoard
W
11:43 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Amazon AE iPhone 14 pro max

i order a iphone 14 pro max and i receive a empty box i contact their customer service they said we are unable to resolve the issue and also said we did not share any proof or any information about the parcel. i request them many time to check it and i also ask them please share the proof of delivery parcel is arrive with item they did not help me. i request to check it and refund my money or delivery my item

ORDER # [protected]

Read full review of Amazon AE
View 0 more photos
Hide full review
ComplaintsBoard
D
11:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon AE Delivery

This is by far the worst delivery service I have ever dealt with. Not only they are late, they are also lying to my face.

The courier never called and in the tracking system appears that there was no response on my end. This is after I have been waiting for the past 3 days for the delivery. The order should have arrived 2 days back, yesterday I contacted them and they are feeding me a bunch of pretty words in an email.

This is a complete disgrace for Amazon Global services and a very quick way to lose credibility as a global company. Buying Souq.com might have allowed them to enter an untapped market but if they do not change the fulfillment company (worst on the planet I might say!) they not only not benefit in any way from this transaction but also lose the existing customers they have had and were using the international service.

Shame on you Amazon.ae! These being said I want my order to have arrived yesterday and they can keep their attempt of making things better by offering me a voucher of the equivalent of 15$ because this is not how you keep customers. The time I have wasted in the past 3 days waiting for something I have paid for to be delivered does cost at least 100 times more plus I am not asking for charity. I am asking for a service that I have paid for.

Read full review of Amazon AE
Hide full review

Is Amazon AE Legit?

Amazon AE earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Amazon AE to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Amazon AE is known for their high standards and safety. If you're thinking about dealing with Amazon AE, it's wise to check how they handle complaints.

Amazon AE has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Amazon.ae has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Amazon.ae has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Adult content may be available on amazon.ae. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Amazon AE protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Amazon AE. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Amazon AE

Screenshot Amazon AE
Amazon AE is an online marketplace that offers a wide range of products to customers in the United Arab Emirates. The platform was launched in May 2019 and has quickly become a popular destination for shoppers in the region. Amazon AE offers a diverse selection of products, including electronics, fashion, home and kitchen, beauty, and more. Customers can browse through millions of products from local and international sellers, with the convenience of fast and reliable delivery.

One of the key features of Amazon AE is its user-friendly interface, which makes it easy for customers to search and find the products they need. The platform also offers a range of payment options, including cash on delivery, credit card, and Amazon Pay. This makes it easy for customers to shop online, regardless of their preferred payment method.

Amazon AE also offers a range of benefits to its customers, including free shipping on eligible orders, easy returns, and access to exclusive deals and discounts. The platform also offers a range of services, including Amazon Prime, which provides customers with free and fast shipping, as well as access to streaming services like Prime Video and Prime Music.

Overall, Amazon AE is a reliable and convenient online marketplace that offers a wide range of products and services to customers in the UAE. With its user-friendly interface, diverse selection of products, and range of benefits, it has quickly become a go-to destination for shoppers in the region.
How to file a complaint about Amazon AE?

Here is a comprehensive guide on how to file a complaint against Amazon AE on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Amazon AE in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Amazon AE. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Amazon AE on ComplaintsBoard.com.

Overview of Amazon AE complaint handling

Amazon AE reviews first appeared on Complaints Board on Feb 28, 2020. The latest review Mixed Experiences with Amazon AE was posted on Mar 28, 2024. Amazon AE has an average consumer rating of 1 stars from 12 reviews. Amazon AE has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
487 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Amazon AE Contacts

  2. Our moderators are in the process of gathering information about this company 🔎
Amazon AE Category
Amazon AE is ranked 4 among 47 companies in the E-commerce Platforms category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.