Menu
For Business Write a review File a complaint
American Bath Factory Customer Service Phone, Email, Contacts

American Bath Factory
Reviews and Complaints

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

American Bath Factory Complaints 2

ComplaintsBoard
C
10:45 am EDT

American Bath Factory Quality of Product

Purchased a Walk-in Shower enclosure from them. Website looked fabulous, but don't be fooled. On my order alone was a late delivery, when it did arrive arrived damaged. Having to wait for replacement product, my installer had to move on to next job, rescheduling us later. Thankfully the installer opened to find the damage. Product arrives approximately 10 days later. Installer schedules us for 2 weeks out, as he has to finish another job in progress.

Installer finally gets to our bathroom removing existing fixtures. We left the house during install due to noise and dust. Get home to see the "BURNT OAK" portion of enclosure is more like BLEACHED DRIFTWOOD. Call ABF, and sent pictures. Takes them several days to reply with a FUTURE DISCOUNT CODE on next purchase, without addressing issue reported. I give them 48 Hours and no reply on financial compensation for poor quality control of INSTALLED product. Product also comes from Mexico. Company name should be Mexican Bath Factory.

Why would we want to purchase another product from them, when the first purchase is defective.?

Desired outcome: Financial compensation of $500.00

Read full review of American Bath Factory
View 0 more photos
Hide full review
ComplaintsBoard
F
2:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

ABF, American Bath Factory, Dream Bath International Contractors.com, whatever you called your self, are calling yourself, you lied to us, deliberately deceived us, and now you thing by changing your name and firing everyone in your business including your own family members (rick), and selling contractors.com (kurt), that this is just going away, no you...

View 0 more photos
Read full review of American Bath Factory and 8 comments

American Bath Factory Reviews 0

Looks like American Bath Factory has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent American Bath Factory, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of American Bath Factory complaint handling

American Bath Factory reviews first appeared on Complaints Board on Apr 3, 2011. The latest review Quality of Product was posted on Apr 9, 2022. The latest complaint Fraud-Deception-lies was resolved on Apr 03, 2011. American Bath Factory has an average consumer rating of 3 stars from 2 reviews. American Bath Factory has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. American Bath Factory Contacts

  2. American Bath Factory phone numbers
    800-454-2284
    800-454-2284
    Click up if you have successfully reached American Bath Factory by calling 800-454-2284 phone number 0 0 users reported that they have successfully reached American Bath Factory by calling 800-454-2284 phone number Click down if you have unsuccessfully reached American Bath Factory by calling 800-454-2284 phone number 0 0 users reported that they have UNsuccessfully reached American Bath Factory by calling 800-454-2284 phone number
  3. American Bath Factory emails
  4. American Bath Factory address
    13395 Estelle St., Corona, California, 92879, United States
  5. American Bath Factory social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all American Bath Factory contacts
American Bath Factory Category
American Bath Factory is ranked 22 among 30 companies in the Bath and Body category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.