American Future Technology Corp’s earns a 5.0-star rating from 1 reviews, showing that the majority of technology enthusiasts are exceptionally satisfied with products.
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Bad service
I placed an order for a machine on June 9, 2008 and "due to heavy volume" did not receive it until the end of July. Right out of the box there were issues. The unit would not boot. In a subsequent call to tech support it was requested that I remove the motherboard and send it back to them, which I declined to do. They paid for shipping and returned the computer back in approx. 3 weeks. This time it booted but seized everytime I tried to run something graphic heavy. Again a call to tech support with no results and the machine was sent back for repairs. I received it last week with the same results just described. Again a call to tech support and one to the customer service manager, Steve (from Ibuypower), who said that because the machine was over 30 days old there would be no refund, despite the fact that it was more than 30 days old when I initially recieved it. He said that some sort of money could be returned to me but I would have to retroactively pay for the shipping costs of the two prior returns plus a 20% restocking fee. This fiasco keeps going on 4 months after initial purchase. I most certainly would NOT recommend this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of American Future Technology Corp complaint handling
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American Future Technology Corp Contacts
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American Future Technology Corp phone numbers626-228-1153626-228-1153Click up if you have successfully reached American Future Technology Corp by calling 626-228-1153 phone number 0 0 users reported that they have successfully reached American Future Technology Corp by calling 626-228-1153 phone number Click down if you have unsuccessfully reached American Future Technology Corp by calling 626-228-1153 phone number 0 0 users reported that they have UNsuccessfully reached American Future Technology Corp by calling 626-228-1153 phone number
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American Future Technology Corp address11581 Federal Dr, El Monte, California, 91731, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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