Menu
For Business Write a review File a complaint
AmeriCredit

AmeriCredit review: Unfair business practices! 58

T
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In 2001 I purchased a used car through Courtesy Pontiac in Las Vegas and signed a financing agreement with the dealership. The terms were 60 months and a $30. late fee for late payments. I lost my job just after 9-11 and then got sick. I struggled to make the payments and several were late.

I made the last payment and paid all the late fees only to find out that I still owed $2,500. According to Americredit I did not sign a defined payment loan as I was lead to believe but a simple interest loan with no defined terms or conditions.

The terms and conditions printed on the front of the contract were put there to satisfy the FTC requirements of disclosure but did not reflect the actual terms of the loan. When you turn over the contract there is a single paragraph that informs you that your are actually signing a simple interest loan and that the terms and conditions may differ from what is disclosed on the front of the loan.

Never having financed a car at a dealership before, I always went to a bank, I never expected to be taken for a ride like I am on now. I keep paying towards the $2,500 but the interest is still being added daily. This is addition to the 60 payments and late fees already paid.

Americredit tells me that it is not their problem. They bought the contract from the dealership and if they didn't explain the terms properly then it is my fault for not asking. I expect that thousands of Americans are being gouged with this practice.

Make sure that you ask before you sign "Is this a simple interest loan?" If it is shop elsewhere! If you are late once you will be charged thousands of dollars even though you paid all of the payments and late fee. Check with your credit union or local bank. Stick to small banks that offer defined payment loans. Never sign a simple interest loan unless you are absolutely sure you will never and I mean never make a payment late.

Write you congressman, Senator and the Federal Trade Commission demanding that this bait and switch practice be stopped. By the way Americredit refuses to reduce the balance and continues to threaten they will charge off the account even though payments are being made to reduce the alleged principal.

58 comments
Add a comment
H
H
Harriet
Linesville , US
May 02, 2009 10:29 am EDT

These people are nothing but legalized theives! To put it nicely. I got behind on payments in December, called them and they deferred the payments. I then sent them $127 for late charges. I thought i was alright, started making my payments on time again, then i get a bill in the mail for $1207.07. I get on the phone and call, they tell me i was 4 payments behind, they did defer 2 payments! So i didn't make my next payment, tried to get ahold of someone to see what was going on, then bang, the dirty sneaks come in the middle of the night and take my car. If any one knows how to start a class action suit againts these low lifes, please let me know! They are rude when you try to deal with them, they call 20 times a day, which is illegal. I have filed a complaint with the B.B.B. and the F.T.C. Hopefully if enough of us do this they will shut these people down! I also wrote to the Today Show and sent them a letter from Ripoff.com about what they did to one of our American Soldiers wife while serving in Iraq! If you get a chance, read this! It pissed me off worse them taking my car. AmeriCredit, they ought to be called Mafia Credit, to me there worse, at least the mafia let's you know what's coming! If there's a lawyer out there, Help! There sure is enough of us for a case and if you need more just type in AmerCredit, you'll find plenty!

I
I
idiot
colombo, US
May 30, 2009 3:43 pm EDT

Americredit is a company staffed by highway robbers, thieves and burglars. I got financed by this thieving company for a car that is under 15, 000.00 right now, but the company is charging me over 300 is interest and only 50 percent as a principal. when i finish paying off I would end up paying 33, 000 for a car that is street valued at 15, 000 or less.

ROGUE COMPANY

D
D
Donna Meredith
2509 W. Big Oak Street, US
Jun 04, 2009 9:52 pm EDT

Hey guys...

Just to let you know, these crooks not only sent us our Pa title to my 2002 exterra, they also had the title flipped in Indiana, to them, the same day they took my vehicle. How legal is that? I would like to get in on a class action suit but am having difficulty for an attorney to take them on.

D
D
Dark Knight
Renton, US
Jun 18, 2009 10:32 pm EDT

God pay your bills people ? God doesn't pay my bills, Idiot. Obviously someone related to this lousy company. I paid off 75% of my loan before my car was rear ended-just short of being totaled and got behind on payments due to all the repair and rental costs of another vehicle for work. Tried to inform Americreit of this predicament with pictures and Police report. Eventually Americredit repossessed my vehicle although I was making partial payments and let themknow I would be paid up to date once I received my Tax refund, as I get my pay pre-taxed. Not a Company that I can Honestly say will ever gain a decent Reputation as they are the "ENRON" of Auto Financing. Don't TRUST THESE PEOPLE!

D
D
Dark Knight
Renton, US
Jun 18, 2009 11:06 pm EDT

Another Comment see the Better Business Bureau online. 757 complaints, etc. Once again-DON''T TRUST THESE PEOPLE !

M
M
mizz.smith
LOS ANGELES, US
Aug 19, 2009 6:00 pm EDT

ILLEGAL REPO, AND BILLING PRACTICES

M
M
memoryfable
Mont Belvieu, US
Oct 08, 2009 4:38 pm EDT

To anyone who wants to buy a car "DO NOT GO WITH AMERICREDIT" I went to a car dealer to buy my first car and that was the company that picked me up. At 18% a month and they made me get a 5year 100'00 mile warranty, that added 4000.00 to my car and and in the long run I am paying for that ###ed up warranty that and the car is valued at 3000.00 as of date. So I am paying in all 16, 000.00 for a car that is worth only 3000.00. But that's not my biggest complaint with them. I pay my bill on time every month and if I am a few days late than I am okay with paying the late fee but as of the last few months of 2009 they have been saying that my payments are late or they didn't get them. Then I thought that I would be smart and pay the dam thing online and get the comp number. Now they are saying that they didn't get the payments at all and I tell them I have the comp numbers printed off line and on their website.. "WE DIDN'T GET THE PAYMENT YOU MUST HAVE TYPED YOUR ACCOUNT NUMBER WRONG" All the right numbers are there just the lasted number is in the front and let me tell you I have been putting my account number on many thing and I wouldn't do that so there online system is messed up to. When you complain it get worst with them not getting their payments. Has this happen to any one else when you look at your bill LOOK AT THE PRINCIPAL AND THE INTEREST make sure that the numbers add up because they we addeding money to my account and pocketing it that what it looked like. SO IF YOU ARE A FIRST TIME BUYER DON'T GO WITH THIS COMPANY NOT NOW NOT EVER AND WATCH OUT FOR THE COMPANY "GMAC" THEY DID THE SAME THING TO MY HUSBAND ALL HIS PAYMENT FOR FIVE YEARS AND NO CAR.

A
A
AmyLaRue
Indianapolis, US
Feb 16, 2010 6:19 pm EST

I suppose al you losers think you are "entitled" to a car? What a bunch of worthless ###.

G
G
ginac73
Robertsdale, US
May 23, 2010 2:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We financed a $26, 000 car 6 yrs. ago with Americredit for 72 months. We have paid on time, every month. Our payoff on our car is still $10, 250. with only 12 more payments to go. To date, we have paid nearly $50, 000 for this car that is now worth about $4000. We offered to pay off the car a few months ago for $12, 000 when the payoff was around $14, 000. They refused. Americredit is the slimiest, most crooked financial institution I have ever worked with. It should be illegal the way they run their business. We have definitely learned a huge lesson!

A
A
Amg808
US
Oct 11, 2010 6:59 am EDT

I had horrible credit (550) when I was approved for a loan with Americredit. GM wouldn't even consider me. I had them 6 months and we had a house fire..Which completely changed my life. I called them to advise them of what happened and that I would like a deferment. "Rob" advised me that he was sorry about my fire and I could have the months payment defered. I was so happy! However, he didn't ask me to pay a fee or fill out any paper work. I believed him when he said it was "taken care of". Two weeks later I get a call from them "Where's this months payment? you can pay over the phone with me". I advised them I spoke to "Rob" two weeks ago and told him about my house fire and he said I could have a deferment. "We dont offer deferments! and your account is too new to evenb consider it". Are you serious? I said "look at the notes!" "No notes mam, no Rob in this department." I was given to a supervisor who advised me to "borrow money from a friend of family member." How insensitive are these animals? Needless to say, about two years into the loan my credit score improved greatly and I went to Honda. I advised them "If I can't go through Honda credit the deal is off, no more high risk companies!" My credit was 720! So I am with Honda..Such nice people! Never again will I deal with them. If you have bad credit, get a crap car and rebuild before you go with Americredit..They are horrible...

K
K
Katz64
frost, US
Nov 15, 2010 5:44 pm EST

I financed a vehicle with Americredit and when I found someone to take over payments or even refinance my vehicle with full payment, they would not do this. Their customer service was rude, rude, rude, they were uncooperative, and unwilling to help out in any way fashion or form.

Don't do business with them.

L
L
lost in eastport maine
Eastport, US
Nov 27, 2010 1:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i purchased a 2003 s-19 and needed to drive 60 miles a trip in order to get back and forth to work. there is not a public transportation system here.my job is in healthcare but i still do not keep up with the payments and have been late on several occasions due to reduced hours which means less cash per check. expenses keep rising but the income keeps going down. i have tried to get the payments reduced but americredit will not help me at all and i wonder if they are doing the same to other (victims) customers.according to remarks here the americredit company looks for easy victims by buying credit applications of poor working people who have submitted for help only to be further ruined by deceptive practices, in other words poor working people called customers but are really victims of a poor peoples working system who needed a stylus help with transport or public passes to public transportation. please remark

J
J
Jessica G
US
Feb 15, 2011 10:13 pm EST

This company has the highest interest rate and no programs in place that can reduce your payment! they call my home at least 4 times a day along with a message in my e-mail . they should have some type of loan payment program for a 7 year old vehicle. all that they want is a payment. i have been paying on this loan for 5 years and the loan amount is outrageous!The repeated calling is almost harrassing! they even call the individual that you have listed as a reference. there should be a program that can catch up payments and satisfy the loan amount!

C
C
Creps
US
Feb 24, 2011 11:54 am EST

Let me run into an employee of americredit and we shall see who pays what.from this day forward i will spare no exspence to cost this company money at any means at my disposale.and the threat of jail dosent scare me as ive been there more than once.employees, buissness, s, and any thing else related to this company is free game.and you wont be the first company i have waged war aginst.dept collectors are ### and will be treated as such.you can call all you like, my phone has an ignor button and i use it offten.by the way the ford ranger your looking for has been cut up with a torch and sold as scrap in jackson ms.investigat that you ***.

T
T
Trvkell
Cottonwood, Ca, US
Feb 24, 2011 4:47 pm EST

Yes, go to the freezer and grab yourself a chill pill.

This is not the best post for several reasons, if harm comes to an AmeriCredit employee in your area you would be a suspect. I'm just saying you mention you have been to jail etc, in my mind from reading your post if you see an AmeriCredit employee you would harm them, here is some advice for you. If you want to take revenge or get back at a business don't post it, JUST DO IT! (Nike).
I know that AmeriCredit is not a good company and they are @%$*-bags.
Just in a cool calm manner explain you issue and maybe someone can offer advice.

J
J
joycelim
Compton, US
Feb 26, 2011 8:45 pm EST

Hello. I am from California in Compton. I would like to talk to you in regards to your car. You can reach me [protected].

T
T
Todd Jumper
Hummelstown, US
Feb 14, 2012 7:51 pm EST

Very accurate. I wish I never got a loan through this company, one day over due and they constantly call you.
Sent a check and it was lost in their mail. They kept calling my employer and saying it was an emergency not announcing themselves as a collector which violates collection laws.

A
A
allen maynard
Antelope, US
Apr 15, 2012 11:50 am EDT

2002 paid cash for 25 k car.tried to sell car and americredit who I have never heard of says I owe them 1500.00 in fees.I paid cash and have the pink slip, but dmv wont let me sell car.I signed the car over to me son.and he tried to register it and they say the car is his, but now he cant deeive it until the lien release is solved form americredit.

More AmeriCredit reviews & complaints

AmeriCredit - Phone call regarding a supposed loan 49
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriCredit - AmeriCredit nightmare 38
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriCredit - Scam and cheating! 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriCredit - NO PROOF and Traumatic 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriCredit - Fraudsters and cheaters 43
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriCredit - Fraud and lies 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriCredit - loan scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AmeriCredit - wrongful repossesion and 16.99% apr
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. AmeriCredit Contacts

  2. AmeriCredit phone numbers
    +1 (800) 644-2297
    +1 (800) 644-2297
    Click up if you have successfully reached AmeriCredit by calling +1 (800) 644-2297 phone number 0 0 users reported that they have successfully reached AmeriCredit by calling +1 (800) 644-2297 phone number Click down if you have unsuccessfully reached AmeriCredit by calling +1 (800) 644-2297 phone number 0 0 users reported that they have UNsuccessfully reached AmeriCredit by calling +1 (800) 644-2297 phone number
    Customer Service
    +1 (800) 284-2271
    +1 (800) 284-2271
    Click up if you have successfully reached AmeriCredit by calling +1 (800) 284-2271 phone number 0 0 users reported that they have successfully reached AmeriCredit by calling +1 (800) 284-2271 phone number Click down if you have unsuccessfully reached AmeriCredit by calling +1 (800) 284-2271 phone number 0 0 users reported that they have UNsuccessfully reached AmeriCredit by calling +1 (800) 284-2271 phone number
    USA & Canada
    +1 (817) 302-7000
    +1 (817) 302-7000
    Click up if you have successfully reached AmeriCredit by calling +1 (817) 302-7000 phone number 0 0 users reported that they have successfully reached AmeriCredit by calling +1 (817) 302-7000 phone number Click down if you have unsuccessfully reached AmeriCredit by calling +1 (817) 302-7000 phone number 0 0 users reported that they have UNsuccessfully reached AmeriCredit by calling +1 (817) 302-7000 phone number
    More phone numbers
  3. AmeriCredit emails
  4. AmeriCredit address
    801 Cherry Street, Ste. 3500, Fort Worth, Texas, 76102, United States
  5. AmeriCredit social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024