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Apartment Services
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Apartment Services Complaints 2

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Apartment Services -move in date: 8/30 -current resident 12/2/22 -chief complaint: central air does not reach temperature When the heat is on, it never

-move in date: 8/30
-current resident 12/2/22
-chief complaint: central air does not reach temperature

When the heat is on, it never stops running and the apartment stays cold on winter days, resulting in high electric bills of up to $350 for my one-bedroom apartment. I have been reporting the central air problem to the Northbrook Apartments ever since I moved in. Despite making several attempts to get someone to come take a look, the issue remains unresolved. Frustrated with the lack of action, I informed them that I would be reporting them.

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Apartment Services Pepper Pike has been a source of numerous issues since acquiring Forest View Apartments this June

Pepper Pike has been a source of numerous issues since acquiring Forest View Apartments this June. Initially, they unexpectedly increased my rent by over $300 without sufficient notice, solely because I am a month-to-month tenant. This predatory behavior towards a low-income community struggling with inflation is highly concerning. Fortunately, I have secured a great job and will be terminating my lease with them. This leads me to my next grievances - their lack of transparency, punctuality, and availability. They never answer their phone, fail to adhere to the posted 9-5 Monday-Friday schedule, and on occasion, I have witnessed staff sitting at the front desk while the door remains locked. Today, they displayed the courtesy of posting a sign stating that they have staff inside but are "unavailable due to training." Considering we are now in the second month, their staffing and training matters should have been resolved by now. They utilize an online portal called "Rent Cafe" for rent payments. However, when I finally managed to log in towards the end of June, it inaccurately showed that I still owed rent for that month, despite having paid the previous owner. Throughout July, I have repeatedly discussed this issue with them, providing receipts and assuring them that the payment has cleared my bank. Yet, the matter remains unresolved. I fear that their incompetence may lead to my account being sent to collections or even eviction. Additionally, their Rent Portal displays an outdated monthly rent of $695, which is no longer accurate. It seems that they have misplaced my current lease and failed to update the rent to the new amount of approximately $970. Regrettably, I did not request a copy of the lease, and as a result, I was forced to pay the incorrect amount of $695 for July, and it appears I will have to do so again for August. I am deeply concerned that their incompetence may have severe consequences for me once again.

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Is Apartment Services Legit?

Apartment Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Apartment Services to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Apartment Services is known for their high standards and safety. If you're thinking about dealing with Apartment Services, it's wise to check how they handle complaints.

We found clear and detailed contact information for Apartment Services. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Apartment Services has claimed the domain name for apartmentservices.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Apartmentservices.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Apartmentservices.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Apartment Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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About Apartment Services

Apartment Services, found at apartmentservices.com, is a reputable company offering a range of services for apartments. With their expertise in the industry, they provide top-notch solutions tailored to meet the needs of apartment owners and tenants alike. From property management to maintenance and repairs, Apartment Services ensures a seamless experience for all parties involved. Their commitment to excellence and attention to detail sets them apart, making them a reliable choice for apartment-related services. Visit apartmentservices.com to explore their offerings and discover how they can assist you in managing your apartment efficiently.

Overview of Apartment Services complaint handling

Apartment Services reviews first appeared on Complaints Board on Oct 21, 2023. The latest review -move in date: 8/30/21 -current resident 12/2/22 -chief complaint: central air does not reach temperature When the heat is on, it never was posted on Oct 23, 2023. Apartment Services has an average consumer rating of 1 stars from 2 reviews. Apartment Services has resolved 0 complaints.
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  1. Apartment Services Contacts

  2. Apartment Services phone numbers
    +1 (410) 683-7000
    +1 (410) 683-7000
    Click up if you have successfully reached Apartment Services by calling +1 (410) 683-7000 phone number 0 0 users reported that they have successfully reached Apartment Services by calling +1 (410) 683-7000 phone number Click down if you have unsuccessfully reached Apartment Services by calling +1 (410) 683-7000 phone number 0 0 users reported that they have UNsuccessfully reached Apartment Services by calling +1 (410) 683-7000 phone number
  3. Apartment Services emails
  4. Apartment Services address
    216 Schilling Cir Ste 215, Hunt Valley, Maryland, 21031-8629, United States
  5. Apartment Services social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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