Armani Exchange review: horrible customer service 7

I was on 15 January at the store located in Plaza Las Americas in Hato Rey PR I met a very nice gentleman and put the order of my two pairs of glasses. According agreed that would collect the glasses on Wednesday January 19 but to my surprise when I call to confirm they were ready they made me wait in line so long that I had to hang up and call back, after my order did not appear and finally told me that didn't were ready and to please give them to Saturday 22 January because the machine was broken. Waited for their call saying that my glasses were ready but did not received even a call telling me the machine still broken. I called on Wednesday 26 and finally they had fixed the machine but my glasses would not be ready until Friday 28, I negotiated with the young man who happened to be called the technician and asked him to at least I had ready a couple and then I collected the other glasses. This was the only being that apart from a girl called Odimary who answered my calls and my questions because nobody else had the kindness to answer my calls. Finally my other glasses handed to me after 17 days of calls and bad times. Needless to say, this will be the last purchase that makes this store because the service was very bad. I bought them lenses and glasses before but I lost the confidence.

I live in Brazil, and in January 2011 bought a watch Armani Exchange model AX1039 traveling to the U.S., more precisely in Orlando, Fla., after only 04 months of purchase the pointer inside the watch fell.
I'm impressed, because when I bought the watch bet on the quality of Armani and the strong brand name.
I wonder how to proceed with the clock. I live in Brazil.
Looking forward to a reply thanks.

Fabio Toyoshima

i agreed with you. wrote many e-mail to them. they never wrote back
they dont even care about my question. and didnt fix it. very dissapointed. the worst exprience i ever had

I had bought a belt of Armani Exchange from their store in Siam, Bangkok, Thailand in January, 2013. After very delicate usage not more than 10-15 times in 7 months, the belt buckle got ripped off. It seems like they have sold me a fake Armani Belt. I have written so many complaints online since past 6-7 months but have not received a single reply from Armani yet. If complaintsboard could help and make my complaint reach Armani then I would be very thankful.

I buy t shirt from Armani Exchange Quest Mall Kolkatata I feel t fitting & stiching of t shirt is not as per standard of Armani brand I m sorry to say it is like a local brand attach u some photos please check & revert .
Pramod Mundhra
8/1, Rupchand Roy street
Kolkata-700007
Ph-[protected]
Pm1999in@yahoo.co.in

I bought Armani exchange watch from Application Namshi when I was in Oman.
Now I am in Egypt.
The clock button fail down from the watch.
The agent in Egypt Which is Link Watches company want to charge me 850 LE to fix it, even it's still under warrantee
They said your warrantee are not covering the clock button.
I just bought it from 4 months.

Hi, can you please assist me since in Turkey Armani Exchange retailer - Vakko- does not know what to do with the attached shoes to be repaired?