Started with Aspen Dental in 2019. I was given a dental plan that cost $7000. It was paid in full from the start. It was a gift from my sister because she noticed I never smile with my teeth. A once in a lifetime gift. About the 2nd month into the plan I started having problems with the Dentists work. It was not holding together. The partials they made did not work for me. The top one never fit right. The bottom one broke all together. I still have half of it that I use so at least I have bottom teeth. Every time I sneeze or sometimes just talking it falls out. It’s completely humiliating and embarrassing. So up top I have one tooth in the front and a little nub of a tooth from having work done where the crown was. I have asked them to fix this and they won’t. They wrote up another $14,000 plan to fix everything again. I turned them down of course. Every time I have called about this and someone was supposed to be calling me back about all of this, they never returned the call. To make a long journey short, today I spoke with 2 different women on the phone and they proceeded to tell me they aren’t going to refund my money. I want to take them to court and make them refund my money. In the mean time I’m walking around with the ugliest smike you’d ever see.
Desired outcome: Every penny I paid them I want back and an apology for their lack of care.