Menu
For Business Write a review File a complaint
Aspen Dental

Aspen Dental review: Implants 2

N
Author of the review
2:34 pm EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went in and had 4 implants put in. 2 failed and my gums grew over one so that left me with only one usable implant. I went in to have the implant denture adjusted because it didn't fit, sat in dental chair for 45 minutes and was told by the dental tech that I can't keep coming in to have adjustments because it look like it fit to her. It was embarrassing and disrespectful. I also went in to have abutment put on. Dr Delaney sent in a dental tech to tell me she's done with me and that she will not put them on. She at least could have come in and explain to me what was going on. I requested a partial refund because there is a money back guarantee and also the job was not completed. Dr. Delaney gave me the name and number to the regional manager, Mike Clark. when I requested a refund. I called and spoke with the regional manager Mike Clark who promised me a refund if I took down my bad reviews. I took it down, then never heard back from him again, after several text messages, even though he told me I should be receiving my refund soon. Which tells me he's not really the regional manager or maybe someone who try to use me to take down my reviews. If he really is a regional manager then his professionalism should be questioned. I have all the text messages to prove what I'm saying is truthful. Went to oral surgeon who told me the implants were not installed properly and there is no sign of bone graph. Also there's a lot of work that should have been done that was not done. So I am putting back up this negative review.

Claimed loss: $7000

Desired outcome: refund

Confidential Information Hidden: This section contains confidential information visible to verified Aspen Dental representatives only. If you are affiliated with Aspen Dental, please claim your business to access these details.

2 comments
Add a comment
S
S
StepneyG
Temple, US
Oct 01, 2024 3:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mike Clark said that he sent refund to my insurance company and the credit company. I called both and they have not received anything. I got ripped off. Everything that was done has to be redone because the dentist, Dr Delaney , messed up so badly. All I have to say is Beware !

S
S
StepneyG
Temple, US
Oct 01, 2024 4:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of StepneyG

This is in refence to Aspen Dental in Temple Texas

  1. Aspen Dental Contacts

  2. Aspen Dental phone numbers
    +1 (888) 809-5582
    +1 (888) 809-5582
    Click up if you have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 7 7 users reported that they have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 64 64 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number
    +1 (800) 277-3367
    +1 (800) 277-3367
    Click up if you have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 4 4 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number
    +1 (312) 399-9779
    +1 (312) 399-9779
    Click up if you have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 3 3 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number
    Professional Services
    +1 (406) 489-3290
    +1 (406) 489-3290
    Click up if you have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number
    Territory Manager
    +1 (315) 350-8795
    +1 (315) 350-8795
    Click up if you have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number
    Public Safety
    +1 (315) 569-0948
    +1 (315) 569-0948
    Click up if you have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number
    Clinical Director
    (844) 789-0592
    (844) 789-0592
    Click up if you have successfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 789-0592 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number
    (844) 559-0703
    (844) 559-0703
    Click up if you have successfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 559-0703 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number
    (877) 750-1135
    (877) 750-1135
    Click up if you have successfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (877) 750-1135 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number
    More phone numbers
  3. Aspen Dental emails
  4. Aspen Dental address
    728 Stillwater Ave., Bangor, Texas, 4401, United States
  5. Aspen Dental social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Aspen Dental Category
Aspen Dental is ranked 2 among 134 companies in the Dental Services category