23 Digital reviews and complaints 1
View all 3 complaints23 Digital - 23 digital are liars
23 Digital are liars.
All of the good reviews that you see on Google reviews are from employees from the company trust me.
I have so much to say but I'm going to keep it brief. The bottom line is DO NOT do business with 23 Digital unless you want to end up in my situation.
Basically I have been trying to get a logo and online store from them since February 2019. It's now December.
Kept giving me the run around and asking for more money after I had paid and they just keep asking for more money.
They know how to run good game to make you believe in them. Don't fall for it.
I think their development team is based offshore as when I get an email back from them it is not in clear English.
It's honestly something that anyone can make but I figured since I already paid then why not. I called them out multiple times, I even wrote a bad review before which they convinced me to take down and here we are again. Don't do it.
Latest 23 Digital Reviews
did not deliver the website 23 digital are liars very unhappy with 23 digital website design serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Before undertaking they showed us sites that would be indicative of our build. What we received was a site that did not scale properly - the software used was not licensed and they were using stolen themes off free theme websites ( found this out by hiring another developer ) and so many errors - not understanding what was conveyed. Big waste of $3, 750 and lots of our time assembling the content.
We closed our account and kept getting charges taken out, now we cannot get them to put money back although we did get email telling us it will take about 3 WEEKS never happened so have to report Fraud on Visa to sort it.