Aurora Health Care review: Urgent care - misdiagnosis

My 47 year old family member went to Urgent Care in Menomonee Falls and saw Stacie Binter, NP. He presented with headaches, fatigue, decreased appetite - with a 75 POUND weight loss in 18 months, stomach pain and cramping and shortness of breath. He was tachycardic while there (fast heart rate) She solely focused on shortness of breath. She did not examine his abdomen for pain. She did not question his weight loss at all. Did not even bring it up. She listened to his lungs and documented "clear". She did a Covid/Flu test (was negative) she did NOT do any imaging, lab work, EKG or any POCT testing such as urine or glucose. ZERO testing except a Covid test. Since that was negative, she diagnosed him with "bronchitis". He had no cough, no wheezing, no history of asthma- and this is what she came up with. She sent him home with an inhaler and high dose of steroids for a week. He died at home 4 days later. An autopsy was done and found he died from diabetic ketoacidosis. The steroids she provided a diabetic played a role in his death. She left my daughter without a father because of her own incompetence. Complaints were filed with the state, and with Aurora and their response was " based on his shortness of breath a covid test was ordered and this was appropriate care. We have found no wrong doing". Interestingly, with some connections I have through Aurora, they compose "hot huddle sheets" to all staff with different situations within their institution that have gone wrong or been below the standard of care, with information at the end of them on what they can do next time in that situation to improve the outcome. One week his situation was brough to attention on this form. So Aurora claims no wrong doing in his death, but thought his was enough of "poor patient situation" to bring up on their hot huddle sheets? How does that make sense? In what other profession are you not responsible for mistakes you make, especially deadly mistakes? This situation and how they handled it is extremely unacceptable and disgusting. Its unethical that they have taken no accountability and that they think how he was treated was at an appropriate standard of care. In all my research since this happened, I have found so many more similar cases of substandard treatment. Aurora views patients as a business transaction.