Autopartsgeek’s earns a 1.0-star rating from 2 reviews, showing that the majority of auto repair enthusiasts and vehicle owners are dissatisfied with their parts and service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Experience with Autopartsgeek: Overcharged for Shipping and Delivery Mishap
I recently made a purchase from Autopartsgeek for my Ford Thunderbird. I was excited to receive my 7 items, but was disappointed to see that they charged me for shipping 7 times, which ended up costing me more than the parts themselves. I quickly realized my mistake and tried to cancel my order only two hours later, but unfortunately, they were already processing my order at lightning speed.
After waiting for 5 days, my order finally arrived at a different location in the USA. I was informed by Autopartsgeek that they couldn't combine my order due to the shipping company's policies. However, I believe this to be a total scam, as they added up the bill and put everything in one box. I mean, since when does a shipping company interfere with the content of your legal shipment? It's just not right.
I admit that I should have read the reviews before making my purchase, but I learned my lesson. I would advise others to be careful when buying from Autopartsgeek. Unfortunately, this isn't the first time I've had a bad experience with them, so I'll definitely be more cautious in the future.
Autopartsgeek Complaints 1
Wrong Part
I recently ordered parts from, partsgeek.com. Upon ordering the part I was not sure on the correct part or part number, so I utilized the chat box and enter my concerns. Support agent asked for VIN, for which I gladly provided. After VIN was given, the support agent sent me a hyperlink with the correct part I needed. I ordered straight from the hyperlink, received part. Part did not match the original part installed on vehicle. When back online and repeated the same steps as previously, with a different support agent the results were the same as before. At that point I explain to the support agent and he started the process for return. I recommend that they should update their data base or source of information. However, upon returning part. I'm responsible for shipping because I ordered the wrong part. When through all steps as recommended by partsgeek and they still concluded it was my fault
Desired outcome: Pay for the shipping on return part
Is Autopartsgeek Legit?
Autopartsgeek earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Autopartsgeek.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Autopartsgeek.com you are considering visiting, which is associated with Autopartsgeek, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Autopartsgeek.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The autopartsgeek.com may offer a niche product or service that is only of interest to a smaller audience.
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
- Autopartsgeek protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Autopartsgeek
One of the standout features of Autopartsgeek is its user-friendly website. The site is easy to navigate, with intuitive search functions that allow customers to quickly find the parts they need. The product pages are also well-designed, with detailed descriptions, specifications, and images that help customers make informed purchasing decisions.
In addition to its impressive selection of products, Autopartsgeek is known for its competitive pricing. The company offers some of the best prices on the market, making it an affordable option for those looking to repair or upgrade their vehicles.
Another key aspect of Autopartsgeek's success is its commitment to customer service. The company has a team of knowledgeable and friendly representatives who are available to answer questions and provide assistance throughout the purchasing process. Autopartsgeek also offers fast and reliable shipping, with most orders shipped within 24 hours.
Overall, Autopartsgeek is a top-notch online retailer that offers a wide range of high-quality auto parts and accessories at competitive prices. With its user-friendly website, excellent customer service, and fast shipping, it's no wonder why so many car enthusiasts and professionals choose Autopartsgeek for their auto parts needs.
Overview of Autopartsgeek complaint handling
-
Autopartsgeek Contacts
-
Autopartsgeek phone numbers+1 (112) 345-6789+1 (112) 345-6789Click up if you have successfully reached Autopartsgeek by calling +1 (112) 345-6789 phone number 0 0 users reported that they have successfully reached Autopartsgeek by calling +1 (112) 345-6789 phone number Click down if you have unsuccessfully reached Autopartsgeek by calling +1 (112) 345-6789 phone number 0 0 users reported that they have UNsuccessfully reached Autopartsgeek by calling +1 (112) 345-6789 phone number
-
Autopartsgeek social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Safelite AutoGlass
250 reviews
CrossDrilledRotors.ca
3 reviews
Mavis Discount Tire
629 reviews
Cargo Motors Klerksdorp
6 reviews
Audi Centre Bruma
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!