The amount of money in fees I have paid for nearly every purchase, charge, or transfer I made would add up to be around a 1/4 of my wages. And I recieve close to $3000 every 2 weeks. But the only time you get to see the fees charged is on your monthly statement. And when you look on the statement. For every purchase you make, there will be 2 b9 fees charged. And these are not little fees. So when I ended up getting from this experience is somebody just took my hard earned money. Put it in their mattress and when it came to giving it back, b9 was only able to retrieve 3/4 of my money from the mattress. And their explanation is. You knew you were giving it to us to put in a mattress. They made sure your phone recieved a banner explaining all the fine print and fee schedule or so they claim but I dont think the so called banner even exists just as much as their banking "service" they claim to offer. I dont care what this site says about them fixing all their complaints. More then likely the ones filing the complaints were probably asked if they read the fine print and then their complaint was rejected and considered fixed by default. If you seen my statement from these guys, you would would ask me why I let it go on for so long. And all I can tell you is that I felt taken advantage of by a imposter money service piggybacking off a bank with low standards and will tax you for every movement of your money while in their hands. Just like a mafia crime family would extort. In my oppinion.
Desired outcome: For someone to go over my complete bank statement and agree that someone above them like a supervisor should look into this further and see about getting me back some money