Menu
For Business Write a review File a complaint
BabyOnlineDress Customer Service Phone, Email, Contacts

BabyOnlineDress
Reviews and Complaints

www.babyonlinedress.com

Learn how the rating is calculated

2.3 8 Reviews 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BabyOnlineDress Reviews 12

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Affordable and Well-Made: My Experience with Babyonline Dress

I ordered a dress from Babyonline Dress and I gotta say, it was a pretty good experience. The dress wasn't exactly what I was expecting, but it turned out to be a good surprise. The material was nice and the stitching was well done. I did have to do some minor alterations to get it to fit just right, but that's to be expected with any online purchase.

The shipping was pretty quick, which was a relief because I needed the dress for a special occasion. The packaging was decent, nothing too fancy but it got the job done. I did notice a couple of loose threads when I first opened the package, but it wasn't a big deal and I just snipped them off.

Overall, I'm happy with my purchase from Babyonline Dress. The dress was affordable and looked great on me. I would definitely consider buying from them again in the future.

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Decent Prices, Decent Selection: My Experience with Babyonline Dress

I ordered it from Babyonline Dress and it was my first time ordering from them. The dress looked nice in the picture but when I received it, it was a bit different. The color was a little off and the material wasn't as high quality as I thought it would be. However, it was still a nice dress and I decided to keep it.

The shipping took a while, but that was expected since it was coming from overseas. It took about three weeks to arrive, which was longer than I wanted to wait, but it was worth it in the end. The packaging was good and the dress was in good condition when it arrived.

Overall, I would say that Babyonline Dress is a decent place to order from. The prices are good and the selection is decent. The only downside is that the quality of the dress wasn't as high as I expected, but it was still worth the price. If you're looking for a dress for a special occasion and don't want to spend a lot of money, then Babyonline Dress is a good option. Just be prepared to wait a little longer for shipping and don't expect the highest quality material.

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Disappointing Experience with Babyonline Dress: Poor Customer Service and Refund Policy

I recently ordered a dress from Babyonline Dress and unfortunately, it was not the right size. I requested a size 8, but they sent me a size zero instead. I was really disappointed and frustrated with this mistake, but when I tried to return the dress and get a refund, they refused to help me out.

I had to go back and forth with their customer service team for a while before they finally offered me a measly $22 for returning a $120 dress. I was really upset with how they handled the situation and felt like they didn't care about my experience as a customer.

Overall, I would not recommend Babyonline Dress to anyone looking for a reliable and trustworthy online retailer. Their customer service is lacking and they don't seem to care about making things right when they make mistakes. Save yourself the hassle and shop elsewhere.

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Stunning and Affordable Wedding Dress from Babyonline Dress - A Must-Have for Brides!

I recently purchased a wedding dress from Babyonline Dress and I must say, I am beyond impressed with the quality of the dress. It is an absolute beauty, made with high quality material and crafted with delicate precision. It looks similar to dresses that cost between [protected] dollars, but at a much more affordable price.

I am still in disbelief at how gorgeous the dress is and how well it fits me. The seller was also great with communication, making the whole process smooth and stress-free. I appreciate the high quality work that went into making this dress and I am so happy with my purchase.

Overall, I highly recommend Babyonline Dress for anyone looking for a beautiful and affordable wedding dress. The quality and craftsmanship are top-notch and the seller is great to work with. Thank you Babyonline Dress for making my wedding day even more special!

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Mixed Review: Beautiful Dress, But Long Wait and Fit Issues

I gotta say, I was pretty disappointed with how long it took for my dress to arrive. I mean, I ordered it way back in February and didn't get my hands on it until mid March! That's like, a whole month later! But hey, at least it finally arrived, right?

And then there was the issue with the fit. Ugh, don't even get me started. The dress was all wrong in the breast area and I had to take it to a tailor to get it fixed up. Not exactly what I had in mind when I ordered it, you know?

But I will say this - once I got the dress sorted out, it was pretty darn perfect. I mean, the quality was top-notch and the design was just gorgeous. And when I had to reach out to customer service about the whole fit issue, they were super helpful and responsive. So I guess it wasn't all bad.

Overall, I'd say that if you're willing to wait a while for your dress and maybe deal with some fit issues, Babyonline Dress is definitely worth checking out. Just be prepared for a bit of a bumpy ride along the way.

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Disappointing Experience with Babyonline Dress: Poor Quality and Terrible Customer Service

I recently purchased a dress from Babyonline Dress and unfortunately, my experience was not a positive one. The dress I received was quite different from the one I had seen online. It took a whopping 65 days longer than the estimated delivery time to arrive, which was quite frustrating. When I finally received it, I was disappointed to find that it was too small and ankle-length instead of knee-length. The material was also not as described, as it was made of poly instead of chiffon.

To make matters worse, the lace on the dress was cheaply made and sewn incorrectly, with part of it hanging off one shoulder. Although I ordered a US size 12, the dress fit more like a size 6. I decided to return the dress to China at my own expense, which cost me $62. However, it has been two months of back and forth with the company, and they have only offered me a few dollars instead of refunding the over $200 that I paid for the dress.

Overall, my experience with Babyonline Dress has been a headache. The customer service was terrible, and the quality of the product was very poor. I would not recommend buying from them, as it has been a frustrating and disappointing experience.

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Terrible Experience with Babyonline Dress: Delayed Delivery and Misleading Product

Do not buy from Babyonline Dress! They lied about when I would receive my dress. I paid $30 to have it expedited, but it took a month and a half to arrive. When it finally did arrive, it looked nothing like the picture on their website. This company is just trying to take your money and leave you in a terrible situation. My daughter's prom has been ruined because of them. I wouldn't recommend this company to anyone. I'm going to do my best to spread the word so that no one else ends up in the same position as my daughter and I.

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

BabyOnlineDress Stunning Ivory Lace Chiffon Dress from Babyonline Dress: My Review

I recently splurged on a stunning ivory lace chiffon dress from Babyonline Dress for my upcoming Christmas party in November. I decided to customize the dress to make it truly unique, and was pleasantly surprised when I received a $20 discount on the custom made fee. As someone who has never ordered a dress online before, I was a bit apprehensive about the fitting and quality of the dress. However, my worries were quickly put to rest when I received the dress last week.

I was absolutely thrilled with the dress - it was even more gorgeous than I had imagined! The only minor issue was that the dress length was a bit long, but that's not a big deal. I can simply wear higher heels to compensate. Overall, I am extremely satisfied with my purchase and would highly recommend Babyonline Dress to anyone looking for a special occasion dress.

Have any of you had experience with Babyonline Dress before? I would love to hear your thoughts and opinions. Personally, I am already a fan of this website and can't wait to wear my new dress in just three days! I will definitely be posting photos later to show off this beautiful dress.

Read full review of BabyOnlineDress
Hide full review

BabyOnlineDress Complaints 4

ComplaintsBoard
Y
6:02 am EDT

BabyOnlineDress Royal blue dress

I Theresa Coleman ordered a dress for my daughter Janiya Barnes for a prom dress unfortunately the dress was unavailable right now. So we want a refund of our money back $156 thank you.we paid for the dress on cash app.

Read full review of BabyOnlineDress
Hide full review
ComplaintsBoard
B
7:07 am EST

BabyOnlineDress babyonlinedress

Hello, I ordered a dress and after 4 weeks I still had not received it. Than I contact per mail babyonline and they gave me the tracknummer so I had to contact by myself the post and I had to do everything by my self. After contacting the post thay said me that I need the packetnummer and after many many emails to babyonlinedress they gave me the nummer but it was too late so the dress has go back. I have didnt become the dress and they did not gave me back my money and they did not send me a new dress! Babyonlinedress is the worst onlineshop I ever see!
Also I have the emails when they did not helped me by anything!
Track nummer: jcr2010094379in

Read full review of BabyOnlineDress
View 0 more photos
Hide full review
ComplaintsBoard
Y
1:27 am EST

BabyOnlineDress Dress

Purchased a dress from this site and when it arrived it was too small so I contacted Babyonlinedress customer service and asked for a replacement. I paid for the return shipping and sent the dress back and several weeks later received another one. It was a big bigger but still too small. I contacted them again and asked about my money back. I was already sick of everything and decided to buy from another site. Unfortunately Babyonlinedress did not reply and did not refund me. I would not recommend them to anyone.

Read full review of BabyOnlineDress
Hide full review

Is BabyOnlineDress Legit?

BabyOnlineDress earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding BabyOnlineDress.

Our conclusion: ComplaintsBoard's comprehensive research indicates that BabyOnlineDress is highly unreliable and may be operating as a scam. We advise against dealing with BabyOnlineDress to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

There was some difficulty in evaluating or examining the information or data present on the babyonlinedress.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.

BabyOnlineDress protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to BabyOnlineDress has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to BabyOnlineDress. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • BabyOnlineDress has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • Babyonlinedress.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Several positive reviews for BabyOnlineDress have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
ComplaintsBoard
T
1:36 pm EDT

BabyOnlineDress Not the same dress!

My daughter ordered a dress from Babyonlinedress.com that she tried on at a bridal shop. When she received the dress 4 weeks later, it was not the same dress! It had no labels and came from China. We have emailed them, and are awaiting an answer.

Read full review of BabyOnlineDress and 2 comments
Hide full review
2 comments
Add a comment
S
S
Sladjana M
US
Dec 11, 2023 2:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Beware, scammers. I ordered a dress worth €173. It arrived in a catastrophic condition. It smelled like a cheap flea market dress and looked like one. I sent it back at my own expense and nothing happened. Nobody reports anymore. I hope someone closes this place.

L
L
Latasha Mhoon
US
May 25, 2019 6:27 am EDT

I ordered a Prom Dress from the site and received a totally different dress! The detail on the dress is very different! Worst service

About BabyOnlineDress

Screenshot BabyOnlineDress
Babyonline Dress is a leading online retailer of high-quality, stylish and affordable dresses for women. The company has been in operation for several years and has built a reputation for providing exceptional customer service and delivering top-notch products to its customers.

One of the standout features of Babyonline Dress is its extensive collection of dresses. The company offers a wide range of styles, including formal dresses, cocktail dresses, prom dresses, wedding dresses, and more. Each dress is carefully crafted using high-quality materials and designed to flatter a variety of body types.

In addition to its impressive selection of dresses, Babyonline Dress also offers a range of accessories to complete any outfit. From jewelry and handbags to shoes and hair accessories, the company has everything you need to create a stunning look for any occasion.

Another key feature of Babyonline Dress is its commitment to customer satisfaction. The company offers a hassle-free return policy and provides excellent customer support to ensure that every customer is completely satisfied with their purchase.

Overall, Babyonline Dress is a fantastic choice for anyone looking for high-quality, stylish dresses at affordable prices. With its extensive collection, exceptional customer service, and commitment to quality, it's no wonder why so many women turn to Babyonline Dress for their fashion needs.

Overview of BabyOnlineDress complaint handling

BabyOnlineDress reviews first appeared on Complaints Board on May 7, 2013. The latest review Affordable and Well-Made: My Experience with Babyonline Dress was posted on Jun 17, 2023. BabyOnlineDress has an average consumer rating of 1 stars from 12 reviews. BabyOnlineDress has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.8
483 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. BabyOnlineDress Contacts

  2. BabyOnlineDress phone numbers
    +86 512 8091 9139
    +86 512 8091 9139
    Click up if you have successfully reached BabyOnlineDress by calling +86 512 8091 9139 phone number 0 0 users reported that they have successfully reached BabyOnlineDress by calling +86 512 8091 9139 phone number Click down if you have unsuccessfully reached BabyOnlineDress by calling +86 512 8091 9139 phone number 0 0 users reported that they have UNsuccessfully reached BabyOnlineDress by calling +86 512 8091 9139 phone number
    China
    +1 (315) 289-1399
    +1 (315) 289-1399
    Click up if you have successfully reached BabyOnlineDress by calling +1 (315) 289-1399 phone number 0 0 users reported that they have successfully reached BabyOnlineDress by calling +1 (315) 289-1399 phone number Click down if you have unsuccessfully reached BabyOnlineDress by calling +1 (315) 289-1399 phone number 0 0 users reported that they have UNsuccessfully reached BabyOnlineDress by calling +1 (315) 289-1399 phone number
    USA
    +86 138 1481 4319
    +86 138 1481 4319
    Click up if you have successfully reached BabyOnlineDress by calling +86 138 1481 4319 phone number 0 0 users reported that they have successfully reached BabyOnlineDress by calling +86 138 1481 4319 phone number Click down if you have unsuccessfully reached BabyOnlineDress by calling +86 138 1481 4319 phone number 0 0 users reported that they have UNsuccessfully reached BabyOnlineDress by calling +86 138 1481 4319 phone number
    China
    More phone numbers
  3. BabyOnlineDress emails
  4. BabyOnlineDress address
    Shenzhen, China
  5. BabyOnlineDress social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
BabyOnlineDress Category
BabyOnlineDress is ranked 12 among 15 companies in the Baby Clothing category

Most discussed BabyOnlineDress complaints

Not the same dress!
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.