Balance CBD’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I ordered some CBD Gummies with Melatonin from Balance CBD on July 14th for $51.90
I ordered some CBD Gummies with Melatonin from Balance CBD on July 14th for $51.90. But after waiting for 10 days, I didn't get any shipping updates. So, I contacted their customer service to ask for an update. They told me that the product was out of stock and asked if I wanted a refund or a replacement. I asked for a refund. But even after two weeks on July 28th, I didn't get my refund. So, I contacted them again. They sent me a standard reply saying that they were reviewing my request. Finally, on August 11th, I got a refund, but it was for the wrong amount - $30.91. I contacted them again, and they said they would investigate and resolve the issue. But even after that, I didn't get any response. Today, I contacted them again, and they asked for a screenshot of the refund. They assured me that they would resolve the issue, but I still haven't received any further response.
I got some stuff from Balance CBD on a subscription and didn't like one of the things
I got some stuff from Balance CBD on a subscription and didn't like one of the things. I forgot about it and then got charged $62.87 for a second shipment. I sent it back right away and told customer service so I could get a refund. They said I'd get it once they got the package back. But it's been weeks and I still haven't gotten my money back. I asked them to check with the warehouse and talk to their boss, but they haven't done anything. It's been three months now and I still haven't heard from anyone. This is really bad customer service and I want my money back now. My order number is ***. Thanks, Brielle.
Is Balance CBD Legit?
Balance CBD earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Balance CBD. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Balance CBD's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Balancecbd.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Balancecbd.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- No reviews for balancecbd.com on popular sites. Be cautious and do additional research. Look for information about the Balance CBD and be careful with personal information or transactions.
- Balancecbd.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The balancecbd.com may offer a niche product or service that is only of interest to a smaller audience.
- Balance CBD protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Balance CBD has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
Balance CBD Reviews 0
If you represent Balance CBD, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Balance CBD
One of the things that sets Balance CBD apart from other CBD retailers is its commitment to transparency. The company provides detailed information about its products, including the source of the hemp used to make them, the extraction process, and the third-party lab testing results. This level of transparency gives customers peace of mind knowing that they are getting a high-quality product that has been thoroughly tested for purity and potency.
Balance CBD offers a wide range of products to suit the needs of every customer. Whether you are looking for CBD oil, gummies, capsules, topicals, or pet products, Balance CBD has you covered. All of the products are made with high-quality ingredients and are free from harmful additives and chemicals.
Another thing that makes Balance CBD stand out is its commitment to affordability. The company offers competitive pricing on all of its products, making it easy for customers to get the CBD products they need without breaking the bank. Additionally, Balance CBD offers free shipping on all orders over $50, making it even more convenient for customers to get the products they need.
Overall, Balance CBD is a trustworthy and reliable online retailer of high-quality CBD products. With a focus on transparency, quality, and affordability, the company has quickly become one of the most popular brands in the industry. Whether you are new to CBD or a seasoned user, Balance CBD has everything you need to experience the benefits of this amazing compound.
Overview of Balance CBD complaint handling
-
Balance CBD Contacts
-
Balance CBD phone numbers+1 (415) 529-5004+1 (415) 529-5004Click up if you have successfully reached Balance CBD by calling +1 (415) 529-5004 phone number 0 0 users reported that they have successfully reached Balance CBD by calling +1 (415) 529-5004 phone number Click down if you have unsuccessfully reached Balance CBD by calling +1 (415) 529-5004 phone number 0 0 users reported that they have UNsuccessfully reached Balance CBD by calling +1 (415) 529-5004 phone number
-
Balance CBD emailssupport@balancecbd.com94%Confidence score: 94%Support
-
Balance CBD address58 West Portal Ave #510, San Francisco, California, 94127, United States
-
Balance CBD social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Balance CBD contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!