Menu
For Business Write a review File a complaint
Bang & Olufsen

Bang & Olufsen review: Customer service

J
Author of the review
7:40 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

You know I receive a gift from a family member and apparently the ear buds given were used although they looked new. I register the product on their website without a hitch on the day I got them. Later,I find out there is a tiny screen at the end of the sound port that is missing on one of them. I reach out to the company and after multiple emails telling them the item was a gift they keep demanding a receipt. I mention the fact that I was able to register the product in their site with no problem and they simply tell me they could care less. So, they push me off to their retailers who don’t have parts again further wasting my time. This has now cost me several days of my time which is in short supply. This screen I am talking about can’t cost more than a couple of dollars if that. So, they refuse to help me with the gift. They state the items are older than the couple of months I have had them. My first message to them was that I would buy the screen. And still I have nothing, I would suggest buying from anyone v but these people they could care less about helping anyone.

Desired outcome: The earbud screen

0 comments
Add a comment
  1. Bang & Olufsen Contacts

  2. Bang & Olufsen phone numbers
    +65 67 377 500
    +65 67 377 500
    Click up if you have successfully reached Bang & Olufsen by calling +65 67 377 500 phone number 4 4 users reported that they have successfully reached Bang & Olufsen by calling +65 67 377 500 phone number Click down if you have unsuccessfully reached Bang & Olufsen by calling +65 67 377 500 phone number 2 2 users reported that they have UNsuccessfully reached Bang & Olufsen by calling +65 67 377 500 phone number
    33%
    Confidence score
    Asia & Europe (Singapore
    +7 495 967 3643
    +7 495 967 3643
    Click up if you have successfully reached Bang & Olufsen by calling +7 495 967 3643 phone number 2 2 users reported that they have successfully reached Bang & Olufsen by calling +7 495 967 3643 phone number Click down if you have unsuccessfully reached Bang & Olufsen by calling +7 495 967 3643 phone number 0 0 users reported that they have UNsuccessfully reached Bang & Olufsen by calling +7 495 967 3643 phone number
    100%
    Confidence score
    Russia & Ukraine
    +966 122 523 456
    +966 122 523 456
    Click up if you have successfully reached Bang & Olufsen by calling +966 122 523 456 phone number 0 0 users reported that they have successfully reached Bang & Olufsen by calling +966 122 523 456 phone number Click down if you have unsuccessfully reached Bang & Olufsen by calling +966 122 523 456 phone number 0 0 users reported that they have UNsuccessfully reached Bang & Olufsen by calling +966 122 523 456 phone number
    Saudi Arabia
    +961 158 5000
    +961 158 5000
    Click up if you have successfully reached Bang & Olufsen by calling +961 158 5000 phone number 0 0 users reported that they have successfully reached Bang & Olufsen by calling +961 158 5000 phone number Click down if you have unsuccessfully reached Bang & Olufsen by calling +961 158 5000 phone number 0 0 users reported that they have UNsuccessfully reached Bang & Olufsen by calling +961 158 5000 phone number
    Lebanon
    +974 44 257 777
    +974 44 257 777
    Click up if you have successfully reached Bang & Olufsen by calling +974 44 257 777 phone number 0 0 users reported that they have successfully reached Bang & Olufsen by calling +974 44 257 777 phone number Click down if you have unsuccessfully reached Bang & Olufsen by calling +974 44 257 777 phone number 0 0 users reported that they have UNsuccessfully reached Bang & Olufsen by calling +974 44 257 777 phone number
    Qatar
    +90 212 227 6800
    +90 212 227 6800
    Click up if you have successfully reached Bang & Olufsen by calling +90 212 227 6800 phone number 0 0 users reported that they have successfully reached Bang & Olufsen by calling +90 212 227 6800 phone number Click down if you have unsuccessfully reached Bang & Olufsen by calling +90 212 227 6800 phone number 0 0 users reported that they have UNsuccessfully reached Bang & Olufsen by calling +90 212 227 6800 phone number
    Turkey
    More phone numbers
  3. Bang & Olufsen emails
  4. Bang & Olufsen address
    Peter Bangs Vej 15, Struer, DK-7600, Denmark
  5. Bang & Olufsen social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Bang & Olufsen Category
Bang & Olufsen is ranked 9 among 125 companies in the Consumer Electronics category