XHose Pro Extreme
Reviews and Complaints

Have purchased, or received via warranty claim, 6 X Hose and X Hose Pro products. All are total junk! All but 2 have burst with very little and careful use following all instructions, never left outside or under pressure.

I just today (6/7/23) read about the Class Action Lawsuit against DAP, the original producer, and found that I am clearly not the only complainant, by far.

After contacting DAP and their parent company, RPMinc, I found out the product is now owned by National Express, another holding company. I don't know if you've improved or updated this product to live up to its advertised facts, but this product is a great idea, but very poor Chinese execution!

I bought my x hose extreme on july 24th,2020 at home hardware store in creston b.C.. I love it but when I turned the faucet on today I saw 2 pin holes just a foot away from the tap spraying very hard onto my wall... The store I bought it from says they warranty for exchange up to one year. I know there is a 5 year warranty on defects. Please advise me on what to do... Thank you. I really think this is the best product i've ever bought.. It retracts and I store it in its original box... Yes I keep boxes... Loll... I'm very upset that the hardware store would not exchange it..

We bought 2 X hose big boss 50; and one didn't make it through the year, so we thought maybe we had just got a bad one so we bought another one this year. It has already got a hole in it so it now garbage. I talked to the store where I bought them and they won't do anything about it. So very disappointed in this product. DON'T KNOW WHAT MORE I CAN SAY ABOUT THE HOSES. DON'T HAVE RECEIPTS OR PICTURES. When something is broken and can't be fixed , I throw it away. They are XHOSE big boss 50'.

I bought this hose last week- used it twice and it came apart- the hose from the nozzle- I can not contact anyone via website or phone number- I left a message finally with someone and no one calls back. Bought at canadian tire chatham ontario Xhose 100 ' pro - [protected] $87.99 plus tax bought on June 26th, 2022..

Not sure what else to contact since they refuse to answer any calls or give emails. Thank you and I hope you can help

We purchased the 75ft. hose the 3rd time it was used it popped several leaks. The hose was stored indoors and not used on cement , rocks, etc, just grass. I tried contacting the company and they have not responded. I have box and receipt. We gave away a perfectly good rubber hose and replaced it with this. We are very disappointed.

I am so disappointed in this hose. I had to return last yr. because of a split, now this one also failed first time out and has also split, I always drain and bring in house for winter, so they are not left out in weather. I have paid over $ 200.00 ,because I need 2 , I hoped this would be the last hose I would ever buy. But now have to go out and spend more money, and will not be buying this hose . I have one left I will hook it up and see how long it last, most likely not long. they both are slated for the dump. A lot of money going to garbage.

Leaks badly around connection on 50 foot hose. I have 3 other xHose with no problem. Can send hose to you if you send address.

Thank you for your consideration
Jim Ricke
642 Los Altos
North Port, FL 34287
[protected]

I purchased this product from Canadian tire. I love this product but after 6 x used, the hose cracked open. I would like to get a replacement on this product if possible.
I bought this 50 ft. 5/8" diameter. It is superlight weight, kink resistant and automatically expands and contracts.

Bought my hose at Menards it worked well but now I have a leak and have no idea how to get a replacement under warranty, I do have my receipt.

I bought a 100 foot big boss xhose pro hose last year at the end of summer I used this hose for two months and all of a sudden blew a hole in side . It only goes on my grass and get put into bucket when done. I love this hose cause of shut off I bought my mother one. I paid like 89.00 dollars for this hose. I expected better and want a replacement hose there no way it should be broken already

So had my seven five foot hose that I bought at the end of summer last year and just open this year. Haven't even had a full summer and it blew a hole in it all it does is lay stretched for water my garden. I'm really disappointed cause I love this hose with the on and off switch that was very nice. I even bought my mom a hose cause they were awesome. Is there anything you can do cause they cost a lot

Andrea johnson

For several years I have dealt with XHOSEPRO without too much problem. My recent damaged hose sent in for replacement under the Lifetime Warranty was returned to me as "REFUSED" Trying to resolve this on their website appears to be a scam. The only way to get help is to open an account for $1.00 and $50.00 monthly thereafter which may be cancelled at any time. The phone on record [protected] does not answer. Perhaps no one is there on Saturday. On top of that I lost $5.70 in postage on the returned package.

Today while I was watering my garden, the hose material came apart and a big blue balloon (inside material) exploded on my arm. My arm is burning and in a lot of pain and I find this extremely dangerous, I am thankful that it wasn't my you g children holding it while this had happened.
I have attached pictures and will be getting my arm looked at if the pain does nothing go away.

You can contact me directly at [protected]
Or by email at [protected]@yahoo.com

I purchased an 50' XHose from Canadian tire. When I turned the water on it just started leaking everywhere, from no particular spot on the hose, just everywhere. I would like my 50' Xhose replaced (I have the receipt).

I purchased the XHose Pro last year.
Two days ago the inner rubber liner apparently came apart from the
nozzle, leaving the outer material connected to the nozzle.
I never found the receipt but I hope you stand behind this product and hope to getting a replacement.

I purchased two fifty foot hoses and when I connected one them to my outside tap and turned it on the hose expanded from17 feet to a full 37 feet under pressure. When I began to spray it retracted 13 feet. which gave me a total length of 24 feet . I'm am short by 26 feet when using this hose. There was no mention of this problem in their advertisement. Theses hoses are a rip-off. This company is fraudulent.

I purchased this hose in the summer of 202 and used it about 5 times and now that its winter I'm trying to use it to build my outdoor skating ring and after my third attempt the hose has a hole in it.

I am extremely disappointment and wondering if there is anything you guys can do in this regards. in the image below you can clearly see the hole in the middle as well as it leaking.

Thank you
Jennifer

Purchased a xhose from one of your distributors here in grants pass, home depot. I've had the hose about three and a half months I like the hose it was convenient and very easy to get around obstacles. The other day I was using it and I turn the knob and it applied the pressure to the hose and the hose blew a bulge and busted. I would like to know what you can do about this product? I went to take it back to home depot and I didn't have the box it came with who keeps the box? Not me they would not take it back. I would like another xhose and I would return this one in exchange. I've been getting the runaround through different places i've contacted that has something to do with the xhose pro

[protected]@yahoo.com

Thank you
Linda vanblericom
400 s.E. Liberty drive
Grants pass, oregon
97527

Sent from yahoo mail on android

I originally purchased one of the green expanding hoses from as seen on tv selection. I had the hose less than a week and the hose blew up, popped very loudly. I did not get a refund due to not keeping the receipt.

Now I purchased a 100ft black xhose pro from walmart & used the hose successfully for about a month. I used the hose yesterday and heard a loud pop yet again, the hose blew up!

I do not have the receipt or the box so i have resorted to sending this complaint and i can mail you the hose back but I do not have the box or receipt!

Your help is greatly appreciated as I a so disappointed in this product!

$75.00 before taxes

melissa martin
19602 desna drive, porter tx 77365
[protected]

I purchased the XHose Pro last year (2018) and left it in the box, saving it to use for
camping. Then several months later, I took it in the box, never opened, to a
camp out. By this time I could not even remember where I purchased it, nor
did I save a receipt.
At the campsite, I hooked it up to the water spigot, turned on the water and it
immediately broke! The inner rubber liner apparently came apart from the
nozzle, leaving the outer material connected to the nozzle. Thus it was similar
to using a soaker hose. Water never even made it out the opposite end of the
hose. I saved the hose & box hoping to run across the receipt to return it. I think
I probably spent about $20.00 for it ($19.99 seems to stick in my mind).
Since I never found the receipt, contacting you is my last resort to getting
a replacement, hoping the first one was a fluke. We have used many tubes of DAP
caulking in the past, so I hoping you stand behind this product as well.

Debbie Moses
7282 W 121st N
Sperry OK 74073