Menu
For Business Write a review File a complaint
Barclays US Credit Cards

Barclays US Credit Cards review: Misuse of credit cards

C
Author of the review
3:24 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am complaining about your charges to my credit card. My wife and I each have a Barclay Credit card. They have different numbers. My wife is also an authorized user of my different numbered card. I rarely use my card. My wife regularly uses her card with its own card number, not my card number. Though, I do not know when my wife makes a purchase on her card, I do pay our bills when they are due. I never look for a bill on my card because I so rarely use it. Yet, I finally found that there are bills charge to my account. Why? Because Barclay is charging all the purchases on my wife's account to my card account. Moreover, Barclay has never revealed that it was doing so and neither my wife, nor I, consented to any such practice. If I or my wife use my card, a charge to my card is appropriate. But what you are doing without notice is improper and has hurt my credit standing. I do not know what your reason for the foregoing is done. Nonetheless, it is wrong. One has an absolute right to expect charges to be assessed on the credit line accessed, But, certainly not against a different credit line and especially without any notice. Charles M. Tobin,[protected]@tobinlawfirm.com, [protected]

Desired outcome: I have received a note that the "company" can't read your mind so tell it what you want it to do. It seems pretty obvious. STOP IT and notify the credit bureaus.

0 comments
Add a comment

More Barclays US Credit Cards reviews & complaints

Barclays US Credit Cards - Zero
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Barclays US Credit Cards - Zero Star - It hurts my credit by 90 points
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Barclays US Credit Cards - Poor app design
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Barclays US Credit Cards - Beware
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Barclays US Credit Cards - Will NOT let me talk to a manager
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Barclays US Credit Cards - Can’t Print Statement
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Barclays US Credit Cards Contacts

  2. Our moderators are in the process of gathering information about this company 🔎
Barclays US Credit Cards Category
Barclays US Credit Cards is ranked 53 among 104 companies in the Credit Cards category