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Bark Box

Bark Box review: Subscription

T
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3:02 pm EDT
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I placed an order with Barkbox believing I was making a one box / one time purchase. I got confused about how it worked when placing this order. Immediately after realizing the mistake, I began reaching out to cancel the mistaken 6-month subscription. Immediately, as in that very hour. First I tried the chat and was clearly connected to a bot that only texted they would look into it and never replied further. Then I texted, no response. Then I emailed through the website. Then I emailed directly. Lastly, I called but the phone number listed for their customer service doesn’t work, just says to chat or email. I managed to cancel automatic renewal payments online, but nothing else. On September 16th I received an email from one of their customer service folks named Jess offering to “pull strings” and cancel after the second box. Since then I have sent several messages in various ways asking for that option and for confirmation of it but have never gotten a response from them through any method.

Desired outcome: Cancel the subscription immediately with no further charges!

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  1. Bark Box Contacts

  2. Bark Box phone numbers
    +1 (855) 520-2275
    +1 (855) 520-2275
    Click up if you have successfully reached Bark Box by calling +1 (855) 520-2275 phone number 0 0 users reported that they have successfully reached Bark Box by calling +1 (855) 520-2275 phone number Click down if you have unsuccessfully reached Bark Box by calling +1 (855) 520-2275 phone number 0 0 users reported that they have UNsuccessfully reached Bark Box by calling +1 (855) 520-2275 phone number
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  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024
Bark Box Category
Bark Box is ranked 4 among 111 companies in the Pet Services category