Barrister Global Services Network’s earns a 2.0-star rating from 37 reviews, showing that the majority of clients are somewhat dissatisfied with IT support services.
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payment late or less than promised
I had worked for Barrister since 2003 under tech ID BAS6168. Had occasional problems, especially when Katrina hit. Since that time, tech hold times have increased - over 3 hours on hold at 3PM MDT on a Friday, till the onsite person had to go home, pay has become a pain, and getting hold of dispatch takes over an hour. Their tech support has become less knowledgeable and put me on hold to research. I have found that I can Google the issue and apply it faster than it takes to call them.
I do have experience in fixing things, but in the past it was their tech support that has caused me problems and made me run late to a 3rd call to order the correct part. This not knowing how to correct things by tech support is upsetting and a lot of the clients like the work that I do and I have gotten good reviews in the past .
Their pay has been slower than other companies, but the Net30 has been honored until this January. I started receiving a partial pay on the 28th or 29th day, and when I complained to pay issues, I would get an email telling me I would get the balance in the future. For example, a $35 job was paid $26.25 with $8.75 paid 6 days later, a $60 job was paid $30 on the 28th day and $30 on the 42nd day. When I complained to Debra Bowers, she advised to contact Jared Bowers to resolve, and he did by deactivating my account so that I would no be "unhappy"
It seems that barrister accepts no responsibility for anything dealing with Contractors and they are bad at communication and they will deactivate you with out telling you
They did not resolve my concerns. I have 9 different jobs that were not paid withing 30 days. when I receive $8.25 of a $35 service call on the 39th day after performing the work, that is not net 30. Yes the majority of the payment was within 30 days but the balance was not. For a $60 service call, the balance of $30 was received on the 33rd day after performing the work. For a $30 service call, the balance of $6.75 was received on the 32nd day. When I asked why this was, I got no response, and when I continued to ask I was deactivated.
I was working with them and now they will let me work with them again
I was working with Barrister in the past several years on and off. Under the BAS32299 id They deactivated me and did not tell me why or how I could correct it. I asked and it deactivated by the vi of the company. I have asked for a call back o I could talk with him to the matter resolved. So in the past few months I took a project job not with barrister and when it ended I asked tech support if I could come back and work with them. So they proceeded to send me the starter pack and the next thing I was receiving calls and doing them for 2 days and I called in and asked why am I not get any more calls and they told me to call customer service which I did and they told me it was deactivated by the VP of the company. How does not return calls.
The tech support hold times are terrible trying to get a hold of a tech and also customers serve as well.
I do have experience in fixing things but in the past it was their tech support that caused me problems and made me run later to a 3rd call and this not knowing how to correct things is upsetting and a lot of the clients like the work that I do and I have gotten good reviews in the past. It seems that barrister accepts no responsibility for anything dealing with Contractors and they are bad at communication and they will deactivate you with out telling you. They will just cancel calls and your contact with go quiet. I have enjoyed working with them and I have done a great job over all I did have a bumps on the way but those are all corrected and would like to be given another chance to work with them.
This sounds very similar to my story. I had worked for Barrister since 2003. Had occasional problems, especially when Katrina hit. Since that time, tech hold times have increased - over 3 hours on hold at 3PM MDT on a Friday, till the onsite person had to go home, pay has become a pain, and getting hold of dispatch take over an hour. Then they deactivate me because I complain about not being paid on time and am "Unhappy"
Non payment for completed assignments
I have been associated with Barrister Global Services since 2005 when I had a retail/service company located in Northern Arizona. Most of my assignments with the consisted of State Farm Insurance calls. I was normally paid an hourly rate and was always paid on time. Medical issues in 2012 (lost my leg due to an uncontrolled infection) required me to...
Read full review of Barrister Global Services Network and 2 commentsWon't verify employment
Im going through a background check for perm employment and Barrister Global will not verify that I was employed with them! They said to the background check person that they do not do that! What the heck? Why wouldnt you do that? I cant even call and get ahold of Barrister Global. These guys must be running this business from their basement somewhere. STAY FAR AWAY FROM Barrister Global!
The complaint has been investigated and resolved to the customer’s satisfaction.
barrister continues to grow!
We have been around for 35 years and we continue to grow. As with any growing company we are learning better ways to do things and gaining more and more knowledge. As any human, we all learn from our mistakes. Barrister is a company that is run by humans. No single company is the epitome of perfection. We do strive for excellence and satisfaction to our customers. This is the reason we have a SOP. We have over 13, 000 qualified technicians nationwide who we send to our customers to represent our company. We entrust them with our name to perform the best work possible. We have many devoted, well organized technicians who are responsible and do the job correctly and represent the company to the utmost standards. Then there are a tiny amount who do not; who resort to a complaint forum to do business; who do not get their issues resolved by working with our dedicated team of employees and only mislead others. As with any growing company run by human beings, errors do occur and we strive to resolve them in a timely manner. Everything is agreed upon in the call for the work order. If you as a tech do not agree to the terms or believe yourself to be capable of the scope of work, you are not being forced to take the job and can say no, resolving any unforeseen circumstances where you could make a mistake which costs the company and possibly yourself.
barrister non payment
Barrister global services is the worst companies I have ever worked for. At first they were decent. Although their work orders were underpaid, at least they paid on time. About 6 months ago, barrister stopped paying me on time. At first it was a couple of days late, then it started creeping into a couple of weeks. Barrister has something they called speed...
Read full review of Barrister Global Services Network and 6 commentsincompetence, rudeness
This "company" is run by a bunch of chimps. I was offered a job, which never materialized.
I started receiving emails for available service calls in my area (and way beyond). They were all $45 or so to drive 40 mins to an hour to replace a printer part. My take after taxes would cover little more than gas (cargo van).
I never accepted any of these calls.
I unsubscribed from service calls by emailing them, and on the phone through the Profiles Dept. three times, but I still get 7-8 spam emails from these clowns daily. (Gmail wont let me block, besides, they email me from at least 15 different Customer Svc Rep email accounts, with more added every few days.)
I called repeatedly to try to get someone to do something other than promise me the spam would stop, and encountered some mentally challenged "woman" named Vanessa, who tried to insult me by saying, "You want to unsubscribe because you don't know how to do anything."
Actually, I'm smart enough to see a garbage-can of a company when I see one.
The complaint has been investigated and resolved to the customer’s satisfaction.
staff@BGSN: you are obviously prepared to combat the negative feedback by copying and pasting the same thing over and over. most times, it doesnt have anything to do with the complaint. You know the company has an issue. instead of trying to sweep it under the rug, ; fix it.
Barrister has been in business for over 35 years, serving customers throughout the United States, Canada and Puerto Rico. We have business relationships with most of the major OEM manufacturers and companies in the United States. We are a strong, capable company with a proven history of successful operation. We care a great deal about the perception of a client or a vendor and anyone with a concern should access company management via our company website www.barrister.com
fraud, refuse to pay
Refuse to Pay, Completed Several WO Successfully, Makes all Kinds of Excuses not to Pay, Beware do not perform any work for them!
Read full review of Barrister Global Services Network and 8 commentsUnethical
Barrister was in business over 35 years with the previous owner. Not Debra and John Bowers (mother and son) who purchased Barrister after the katrina disaster. Utilizing insurance money from property damage. Debra Bower's husband owns a construction business an used his resources including the hefty insurance payment to purchase Barrister from its previou...
Read full review of Barrister Global Services Network and 1 commentpay issues
I would like to gather together a group of people (50 or more) who have been wrong by Barrister and go after them via the BBB. With that many people there could be a class action suit and we could be repayed for the damages done. If you have had problems with Barrister and would like to be a part of this please respond here with your email or email me at Jodi L Jester @ yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
2015 same complaints, pay issues, send me a check instead of direct deposit, the check was short due to contract breach. No one to talk to, to find out what the contract breach was, come to find out it was there mistake and took over 2 months to get cleared up. There not very professional on pay at all, and they do not pay techs very well compared to competitors
It appears that Barrister is trying to find out who complains about their lack of ethics. A comment asks toe-mail Jodie L Jester @ yahoo.com. Watch oout technicians it most likely goes to Barrister Mgmt.
I would like to share my experience with Barrister, I'm a field service tech with 10 years experience. I have only done a few calls with them thank goodness...on my first call I helped a customer setup his new PC, wireless printer and 2 Win7 PC's and 2 XP Pc's on a wireless network to share files and printers he had 2 prior Barrister HP techs onsite who could not do this. The job took a few hours longer than expected, I called in as directed 1.5 hrs into the call and spoke to Barrister and HP who gave the go ahead to keep working and he said I would be paid extra for the work. I NEVER WAS! I have called/talked with 3 of their managers not one of them has called/emailed me back after leaving several messages and emails. Be warned fellow Techs this company is Terrible and DO NOT WORK FOR THEM! They also pay Late more than 30days and have accused me of not sending back the parts so they could hold back my pay...however I kept the Fedex reciept which was the only way I had of proving I sent the parts back. DO NOT WORK FOR BARRISTER they are one of the worst tech contractors out there. My advice is STAY AWAY! Any other techs out there who are needing work try another company one that actually pays you what your worth and on time! I also noticed several people actually defending Barrister saying they are a good company and they pay on time that is NON SENSE they are obviously Barrister management...STAY AWAY from working for BARRISTER Global Services...and Good News they just landed another big HP contract LoL
barrister is horrible. i just found out that htye lost their HP contract, they lost the SSA work they were doing. they are losing money hand over fist and this guy John Bowers is lying to all of their custoemrs about their abilities. RUN FROM THIS COMPANY
They r like a company i use to work for call Prism Point. They both have lied to menot paid me . Kept asking for proof that I had complete work. I made copy of the singed work order and they told me sorry we do not take copies but we are to fax them or email them the signed stuff. Also I send part back to them and track the number it shows recv and a sign at the address on the label bt they tell me there is nosuch employee in the comapny by the signed name :-( tey owe me $15000 and I am talking to a lawer and I am talking to the local bbb
The real name of the company is Barrister Global Services Network. i would change your title so that people searching will find this company. they are in the process of losing their HP contract and the company itself is one of the most unproffessional companies i have ever had the displeasure of working for. i was promised different rates, paid a lot less, constantly belittled by people that did not have any idea what they were talking about and the management is terrible. the main people i believe are Gerry, John and Debra.
technition scam
On Saturday, December 6, 2010, I received a call from a person named "Iassic Smith" from "Barrister Global Services". He said that they had multiple customers my area and that they needed a technition for that area to do electronics repairs. I did a search on Barrister International through both Yahoo and Google. I should have known it was a scam when thi...
Read full review of Barrister Global Services Network and 7 commentsNon-payment
I just wanted to add to the list of complaints about Non-Payment. I'm not a technician for Barrister, but my husband is. We own a computer store in the small town that we live in. My husband happened upon this company through Craig's List. He went and stayed in Hammond, LA for a week and went through training with no problems. He has worked for Barrister...
Read full review of Barrister Global Services Network and 7 commentsnot paying
Warning to all self employed computer repair techs! Please avoid all of these companies such as Prism Point Technologies, Gurus2Go, Captovis Industries, Barrister Global Services Network and all other such companies. They are dispatching techs to complete work orders and not paying us. The business environment is already tough enough without having these no good companies working us for free and and stiffing us on our payments. It is just better to build up you own clients and customers than serving their customers and not getting paid. If you must work as a contractor, then I suggest using Onforce because when a buyer needs services from an independent contractor, he has to pay up front first before the work order is even routed to techs. That is the whole reason Onforce was created; so buyers could stop ripping off techs.
The complaint has been investigated and resolved to the customer’s satisfaction.
my husband want to work with barrister co... is that safe
I was also ripped off by Barrister on this and other projects. they short paid me for a bunch of small RFSs. Then with the BK project, they went all out and stole over $1000 from me. I paid workers to complete sites, got sign offs, and submitted completion photos. Barrister is refusing to pay and just befuddles the issue by tossing it from rep to rep, asking for signed RFSs that they specifically instructed me not to use. (The RFSs say Barrister and we were to represent The Insite Group while onsite!)
Barrister contracted me at the last minute, ( a thursday afternoon), to do a Burger King project. It was their "Game Changer" promotion. However, Burger King cancelled the following evening. We were already assigned 6 sites and had completed 3 when we got the email not to do anymore sites. Ok, so that was a bummer but at least we were getting paid for those sites, at $140 per site btw. That was March 23. On May 9th I got an email telling me that I wouldn't be paid for the sites due to lack of R.F.S. ( reciept for service).
TOTAL B.S. because I have emails they sent telling me the work order is closed and awaiting payment. These ### will get what they have coming...
If there is anyone out there going through the same thing, email me and lets see what we can't do. affordablecomputersolutions@ymail.com
i'm thousands of dollars in the hole for all the work I've done with them. they need a class action lawsuit. anyone that wants to join contact me at tristain22@gmail.com
Well said brother! Exactly the same ### is happening to me... Hate these ###ers
Barrister is a scam, pure and simple. After 2 months of work, which includes about 6 residential calls, and 2 project calls. I show $75 in my bank account from these ###s. They owe me a couple thousand. When I realized this, I did some checking and found this site, and there are others with thousands more complaints. Unreal. I got suckered into this by a friend who felt the need to sign me up, but I was free, so I gave it a shot. And now here I am, a good 3 months down the road and $70. If you think this is a job, guess again. It is a scam. It is a laundering operation, slave labor operation, and all of the above. Don't get involved with this company, period. Of course, Im sure you have figured this out already if you are here reading this. Im going to bring the hammer with the BBB, Attorney generals, etc. I have to say, after reading this site, and my own experiences, its just pure hilarity. One of the guys I worked with was living in homeless shelter, and rode the bus to a site, and I was asked by barrister to give this guy a ride for a week to another site, which I declined, as Im not a taxi cab, and no offer of compensation for this was given by anyone.
It is no wonder if he is relying on Barrister for payment. I do web design, server installations, etc, I don't need "help" getting them the RFS to their TechWA website which is broken on purpose as a reason for them to delay payment, or not pay at all. I also emailed RFS forms upwards of 6 times each to their email address in every file format known to mankind, and they would still say they didn't get it. ###. Who the f*** uses .tif? Barrister. They request an out of date format on purpose, Its a scam.
13% deduction in your check for "quick" pay that does not exist? LOL How about a $200 fine for being late to a project site? Dont go over an hour at any site, because its $35 period, not $35 an hr. You uploaded and successfully attached your RFS to TechWA? Oh, we cant see it. You havent been paid what you are owed? No problem, send it to the "pay issues" email. lmao
This ### hole should be out of business for its criminal activities.
Welcome to globalism, and the equalization of the american worker with third world countries.
I AM going to get my money.
I AM going to get my money.
this is the exact reason why there is a 20+ page complaint about barrister already. and, the reason why i dont do work for them anymore.
they are pathetic enough to have a personal blog type of website that is created by someone that works internal. It calls all of the techs, making complaints, liars.
http://barrister-global-services-scam.blogspot.com/
"One, the technician calls in to Barrister while onsite to close the call. The number to call is [protected]"
...and wait on hold UNPAID for at least 30 minutes, but most likely an hour - while the EU sits there and looks at you like you're a ### for sitting on hold with "your" home office for so long.
Add to this, refurbished DOA parts requiring a reinstall of the original part and a return trip to site to "fix" the issue, no return labels, UNPAID travel time and/or mileage, "lost" paperwork...multiple times, and at least 30 days waiting for the whopping $35 you made for 2 hours or more on site...and that is if you get paid at all.
The last time Barrister called me for an HP warranty ticket, I told him I needed at least $90, after all, that is what ServiceLive has been paying me for the SAME HP warranty calls, and he choked. He asked me "How can they be paying that much?" I told him "I don't know, better contract negotiators maybe?" hahaha
It's painfully obvious, this company is a joke, and the joke is on the techs who do the work for them.
But OnForce (OnfArce?) has it's own set of problems. I am doing a little research as I am about to have a fight with OnfArce over getting paid for work completed this week. There are scam artists on OnfArce that abuse that system and OnfArce does little or nothing about it.
I too have been scammed by Barrister, when I reconciled my account I had several non payments from them. They claimed they had not received my paperwork when in fact I had Faxed AND Emailed the paperwork within the alloted time. I have heard from other technicians this is very common with them.
I believe a class action law suit may be in order.
Barrister appreciates our technicians and the work they perform for us. We have three steps technicians have to follow in order to get paid. They are as follows:
One, the technician calls in to Barrister while onsite to close the call. The number to call is [protected]
Two, upon completing service, login to TechWa and attach completed & signed RFS within 10 Days – sooner the better. The tech has 10 days from the date service was completed to login to TechWa and attach the RFS or the work order will not be paid. Attached is step by step directions to create a label and to enter return tracking.
Three, return core part and provide Barrister the return tracking number. The tech has 10 days from the date service was completed for the part to be returned e.g. scans as in transit or shows returned or the work order will not be paid. To expedite payment, you can now go to Barrister’s web portal, TechWa, and enter this information yourself. Attached is step by step directions to create a label and to enter return tracking.
customer service employment
I went for an interview approx 2 weeks ago and met with Jennifer Trahan in Personnel (HR Department). We dicussed hourly salary, Shift hours, she then asked me to wait and speak with the manager of the commercial side of the customer service department, and I waited, but she then said Tasha was busy and asked if I would come back at 3pm the same day. I did...
Read full review of Barrister Global Services Network and 5 commentsDishonest about payments
Exceedingly dishonest about payments. They will quote you and promise you one thing, and then not honor their commitment. They will get you on-site for a service call, and if it be4comes complicated, will verbally promise you an hourly rate, or an increased flat rate, and then when it comes time for payment, they will deny ever making any such commitment...
Read full review of Barrister Global Services Network and 21 commentsCorporate response
Paying technicians promptly and correctly is a priority for our company. Payments are generally prepared approximately 21 days following the receipt of all documentation and information from technician closing the call. Technicians must call from site to close calls, return parts correctly and fax or scan the signed receipt for service. Once those simple...
Read full review of Barrister Global Services Network and 12 commentsThey don't pay their technicians!
I have been a contract technician for Barrister Global Services Network for 11 months. They are constantly late in paying me as a technician, and when I attempt to call their payment department, no one answers. Also, none of the emails I send regarding payment for the work I've done are replied to. This company is a SCAM. I did get them to pay me for late...
Read full review of Barrister Global Services Network and 366 commentsBarrister Global Services Network Reviews 0
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Overview of Barrister Global Services Network complaint handling
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Barrister Global Services Network Contacts
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Barrister Global Services Network phone numbers+1 (985) 365-0400+1 (985) 365-0400Click up if you have successfully reached Barrister Global Services Network by calling +1 (985) 365-0400 phone number 0 0 users reported that they have successfully reached Barrister Global Services Network by calling +1 (985) 365-0400 phone number Click down if you have unsuccessfully reached Barrister Global Services Network by calling +1 (985) 365-0400 phone number 0 0 users reported that they have UNsuccessfully reached Barrister Global Services Network by calling +1 (985) 365-0400 phone numberAdministration/Customer Care
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Barrister Global Services Network emailsservice@barrister.com100%Confidence score: 100%Support
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Barrister Global Services Network address14042 Barrister Way, Hammond, Louisiana, 70403, United States
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Barrister Global Services Network social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 20, 2024
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Barrister has responded to this individual and resolved his concerns. We work with all of the techs who perform work for us, and we pay on time. Ask the over 2, 000 techs who worked for us in 2015. Compared to a few negative posts, you will quickly see where the problem may lie. When we work with a tech repeatedly and they continue to complain about the exact same issue over and over, even once it has been resolved they continue to re-visit the instance, and they find fault with every term and condition and process, it becomes expedient for both parties to discontinue the relationship.