Baytech Web Design
Reviews and Complaints

Hahaha, I see that you also do web development. You should remove that part about gogoprint, http://gogoprintla.com

I've had no problems with Baytech's services. In fact, I've had a great experience with the company. They created a beautiful website for me, got me ranked on the first page of Google and provided very friendly and professional services. I've tried many web design companys and Baytech has been the easiest to work with.

no it is owned/operated by indian guest workers on h1b and what they are doing is illegal by running this company in the US
so if you want to help cheat the govt and us ppl out of middle class jobs by all means go for baytech

It is hard to find a good web agency in Silicon Valley. I search the keyword "san jose web design" from Google and find Baytech Web Design lists in the first page. How Baytech did it by SEO techniques?

I also saw Baytech Web Design is rated "Top Web Development Firm 2008" by "San Jose Business Journal". I am still waiting to make sure of that. I called serveral refrences and they said Baytech usually offer 30% off at the end of first and last week of each month. Maybe I can wait for a while. Is there anybody can pass me some information?

I also visit Baytech Web Design website and really feel amazed to see so many porfolios. Honda and Visa are their customers. Maybe you can give it a try.

I don't konw their price, but you can give me a call. [protected]. I am freelancer with about 20 projects. If you are finding venders, I can help you with best price.

I think you can give Baytech Webs A try.

IN most cases this sounds to me like scope creep - ie. the customer wants more than they paid for :)

lol. if you came here you're most likely just going to find complaints about Baytech. However not me, I've had a positive experience with Baytech. They've developed many versions of our site. Anon, you're incorrect, they do have a team in Shanghai. But you should not discount them on that, Shanghai is an international city, much in the same way Silicon Valley is. They are a leading global company as their portfolio shows.

We too are a large company out of the Midwest that focuses on transportation management. We are currently completing our second phase with Baytech. They have many fully qualified team members on their staff that have masters degrees. They've worked for Ford, and Hewlett Packard respectively.

I had a extreme terrible experience working with this company. Most of the terrible things happened to me are like the other reviews.

I have Baytech to design a online printing web site for me around 2007 and 2008. Right after they finish the web site, the economy crashed and we dropped the project. We didn't test the web site thoroughly because we thought we were no longer need the web site and I signed off the paper work to except the completion of the web site.

Last year 2011, we feel the market start to have potential for printing again. We went back to try to use the web site again. We found tons of problems and the web site was a trash.

The major problem - No way we could input our product size and weight for shipping! There also tons of problems.

Another problem that they've never fixed for me is a server error. Everytime when we log in to the backend administrator page, it gave us an "server error
See below):
Server Error in '/site' Application.
________________________________________
Index was outside the bounds of the array.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Source Error:

Line 24: string[] myFilename = allhttp.Split(de);
Line 25: servernet.Text = myFilename[myFilename.Length - 1].Replace(")", " ");
Line 26: serverms.Text = myFilename[2];
Line 27:
Line 28: serversoft.Text = Request.ServerVariables["SERVER_SOFTWARE"];

Source File: d:InetPubwwwrootGoGoPrintbackendMain.aspx.cs Line: 26

Stack Trace:

[IndexOutOfRangeException: Index was outside the bounds of the array.]
Admin_Main.Page_Load(Object sender, EventArgs e) in d:InetPubwwwrootGoGoPrintbackendMain.aspx.cs: 26
System.Web.Util.CalliHelper.EventArgFunctionCaller (IntPtr fp, Object o, Object t, EventArgs e) +14
System.Web.Util.CalliEventHandlerDelegateProxy.Cal lback(Object sender, EventArgs e) +35
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +50
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

________________________________________
Version Information: Microsoft .NET Framework Version:2.0.50727.3625; ASP.NET Version:2.0.50727.3618

After I spent thousand of dollars to let them fix the problem, they came back to me and said they need more money to fix this problem.

Another issue is we paid $1600 back in 2008 to add a real time shipping module for UPS and Fedex. After 3 years of time I understand the web site need to have a update in order to work with UPS and Fedex system. This time they want to charge me $9600 to update. I'm not a technical person and if anyone have knowledge about this, please help me to judge it.

Baytech web design is really just an office of project managers. They use people in Japan as their programmers and lets just say if was a horrible experience and a waste of a lot of money. You don't have direct contact with their programmers and they also will say they can do anything but we noticed that they can't and won't provide every thing asked for. Be ware of the contract and make sure every they said they would do is in there, if you dare take a chance with them.

Baytech Web Design provides not only web design and development service but also SEO and PPC service. I doubt how a company can do so many things. Is it the truth? My company is the leader in the line of data storage; I need the reference to prove it.
Baytech gave me several references like Powerfile.com (keywords is “Storage evolved”), but I am still waiting for the further information. Baytech says that it takes one to two weeks to make the keywords to be listed on the first page in Google, however, other agencies says it is hard to believe. In order to make it clear, I called Powerfile.com which is a 100 more people big company, the IT director said Baytech did this for them; it took about one week to get keywords listed on the Google first page. Is this man trustworthy?
Maybe you will laugh at me why I am so paranoid. The reason is that I have to be responsible for my boss. I don’t want to screw things up in the weak economy.
If somebody can give me some information, I will be appreciated.

I had a extreme terrible experience working with this company. Most of the terrible things happened to me are like the other bad reviews.

I have Baytech to design a online printing web site for me around 2007 and 2008. Right after they finish the web site, the economy crashed and we dropped the project. We didn't test the web site thoroughly because we thought we were no longer need the web site and I signed off the paper work to except the completion of the web site.

Last year 2011, we feel the market start to have potential for printing again. We went back to try to use the web site again. We found tons of problems and the web site was a trash.

The major problem - No way we could input our product size and weight for shipping! There also tons of problems.

Another problem that they've never fixed for me is a server error. Everytime when we log in to the backend administrator page, it gave us an "server error
See below):
Server Error in '/site' Application.
________________________________________
Index was outside the bounds of the array.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Source Error:

Line 24: string[] myFilename = allhttp.Split(de);
Line 25: servernet.Text = myFilename[myFilename.Length - 1].Replace(")", " ");
Line 26: serverms.Text = myFilename[2];
Line 27:
Line 28: serversoft.Text = Request.ServerVariables["SERVER_SOFTWARE"];

Source File: d:InetPubwwwrootGoGoPrintbackendMain.aspx.cs Line: 26

Stack Trace:

[IndexOutOfRangeException: Index was outside the bounds of the array.]
Admin_Main.Page_Load(Object sender, EventArgs e) in d:InetPubwwwrootGoGoPrintbackendMain.aspx.cs: 26
System.Web.Util.CalliHelper.EventArgFunctionCaller (IntPtr fp, Object o, Object t, EventArgs e) +14
System.Web.Util.CalliEventHandlerDelegateProxy.Cal lback(Object sender, EventArgs e) +35
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +50
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

________________________________________
Version Information: Microsoft .NET Framework Version:2.0.50727.3625; ASP.NET Version:2.0.50727.3618

After I spent thousand of dollars to let them fix the problem, they came back to me and said they need more money to fix this problem.

Another issue is we paid $1600 back in 2008 to add a real time shipping module for UPS and Fedex. After 3 years of time I understand the web site need to have a update in order to work with UPS and Fedex system. This time they want to charge me $9600 to update. I'm not a technical person and if anyone have knowledge about this, please help me to judge it.

I can't agree with the above negative review more. This was the worst experience I have ever had in my professional career. Despite paying them tens of thousands of dollars to design a site for us, they provided a nearly worthless site that in the end averaged no more than a handful of unique visitors a day.

Here we were as an industrial company with no experience developing websites. Rather than try to do it ourselves, we did what any smart business people do, and we hired a company that we thought were experts in the field. If we had only known then what we know now about web development, we would never had paid such a ridiculous amount of money for something that should have been so simple.

What We Asked For

We asked for a backend interface for us (who are not super website tech savvy) to be able to use. We also wanted a site that would take advantage of web 2.0 characteristics (user generated content) and be SEO friendly. What we got was a site with little functionality, terribly SEO unfriendly, and a terrible development process.

Main Complaints

1. We performed all troubleshooting/debugging, for the entire project. We also were the only ones that brought up several problems with their design (despite not being experts at anything web related, we pointed out the lack of meta data inclusion, extremely long URLs, etc.)

2. The project was projected to take 3 months, and ended up taking over a year.

3. Our "SEO package" consisted of us performing all keyword research, selecting all the keywords, writing all the SEO descriptions, and inputing them into the site. We also did all of the content writing, published a blog with 50+ articles, press releases, and the majority of link building. All they did was submit us to a few directories, and "optimize" a few of our pages. In the end, of the 100+ pages we had, we had dozens of pages with the identical descriptions, duplicate pages, multiple URLs for the same articles, and no meta data on many key pages.

4. We seemed to be the experts when it came to designing the site to be SEO friendly. We made them redesign the site to include a blog, we took issue with using an opensource forum that cannot be crawled/indexed by google, and forced them to include the ability to edit meta data (in the end this only partially worked on a few pages).

5. Instead of using several opensource components (such as wordpress) to build our site, they insisted on creating a completely custom site architecture that according to other professional programmers/web design firms, is "terribly subpar", and lacks more than half of the functions that opensource components have, in addition to being nearly unindexable by major search engines.

Conclusion

In the end, we ended up doing a vast amount of the work ourselves, the project took substantially longer than they projected, tasks that required expert knowledge (SEO) fell on our shoulders, and when problems were pointed out, they failed to accept responsibility and correct them.

In fact after terminating our relationship with Baytech, our in-house people were able to create another website for our company, that ended up having a good percentage of the total functionality as the one they built for us (tens of thousands in costs including our peoples time over roughly a year) in one week using wordpress. Our current site is ranked #1 for several of our target keywords, while they never were able to get us off the 5th page despite over a year of development, and 6 months of overlapping SEO work.

In Addition to all of the above, after posting a similar review elsewhere on the internet, I was contacted by Baytech and threatened with a lawsuit over my (truthful) comments. Sounds like I am not the only one to have that experience either.

well if what you said is true i definately think you deserve every penny, chances are the other comments were posted by baytech employer/owner or something. hope you in the best of luck getting back at the ### MAKEM BANKRUPT! :)

it seems as though from what ive read all over the internet theyer a bunch of liars, cheats, pretty much stealing peoples money.

if someone such as "Fairness" who posted :
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I think Baytech Web Design is trustworthy company. They have a very professional team to make the job well done.

check: www.builderseye.com. This is by Baytech. It is rated "Top Web Development Firm" in 2008 by San Jose Business Journal.

Do not make money from this behavior. You will lose your dignity.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

the only one who will loose their dignity is baytech, you will gain money to get back at them for all those who got ripped of by them.

Whatever you do, DO NOT GO WITH BAYTECH. They are not to believed or trusted with anything. The only reason one should ever go with Baytech is if they feel like throwing away $50, 000. They are unqualified liars.

I worked with Baytech recently on my new e-commerce site and while I believe they were once a prominent, respectable firm, they have had so much turnover that no one knows anything anymore.

I have had tons of blatant, sloppy, function reducing bugs that are affecting my profitability, I have now gone to another firm who told us that they didn't follow any of the industry standards or best practices. They are frustrating and only get work done when you ride them.

I am going to build my company's website and my budget is around 50K. Is Baytech a professional company? I visited their website and saw they once developed Honda and Visa project. Is anybody in Baytech I can talk to?

Baytech is the best web development company. This the free listing Boostbay gets from Baytech:

Problem: On Oct 1, 2008, Boostbay complained not send emails via Ryan@boostbay.com and users are unable to receive reply emails from the Boostbay admin.
Solution Finding Process:
1. Confirmed Baytech Internal Messaging system was working from the beginning to now.
2. Trouble Shooting Email lost issue
Solution: Since there was no solution provided by Hostway, Baytech hired a contracted IT, to take care of the issue.
Baytech has not received any phone calls or emails from Boostbay from November to Dec 9.
On Dec 10, 2008 Baytech re-checked the email issue and contracted a different ITand confirmed the issue after receiving the first complaint from Boostbay. On Dec 17, 2008, Baytech embeded the email activation link and change email address to help prevent the chances of sending the email to the junk mail box.

Boostbay signed a contract with Hostway for Hostway TruFlex 600 Server. The email issue was not the scripting issue, but the mail server issue. Since Baytech is a web development firm, not email/website hosting firm, it is Baytech’s complementary to help fix Boostbay email issue. Baytech waved its fee to help fix this email issue.

Baytech suggests Boostbay hiring a fulltime or part-time IT to take care of the email issue for any of the email or hardware issues in the future.

Boostbay Product and Service:

We feel we are not treated fairly with all our hard working and commitment with Boostbay project. Baytech has also put into a great effort into the project, not to mention free-of-charge to fix Boostbay email issue.

Since Boostbay does not have any users and revenue, Boostbay requests redesigning the site by Baytech with free of charge. This is caused the complaint.

Here are the request from Boostbay:
I would like to focus on having you to honor your word. In our December 16, 2008 meeting at your office, you indicated that the Boostbay website needs content and that you would upload all businesses in the Bay Area onto our website. According to the Association of Bay Area Governments http://www.abag.ca.gov/abag/local_gov/city/city.html, this includes, but is not limited to, the following cities:

City of Alameda
City of Albany
City of American Canyon
City of Antioch
City of Atherton
City of Belmont
City of Belvedere
City of Benicia
City of Berkeley
City of Brentwood
City of Brisbane
City of Burlingame
City of Calistoga
City of Campbell
City of Clayton
City of Cloverdale
Town of Colma
City of Concord
City of Corte Madera
City of Cotati
City of Cupertino
Daly City
Town of Danville
City of Dixon
City of Dublin
City of East Palo Alto
City of El Cerrito
City of Emeryville
Town of Fairfax
City of Fairfield
City of Foster City
City of Fremont
City of Gilroy
City of Half Moon Bay
City of Hayward
City of Healdsburg
City of Hercules
Town of Hillsborough
City of Lafayette
City of Larkspur
City of Livermore
City of Los Altos
Town of Los Altos Hills
Town of Los Gatos
City of Martinez
City of Menlo Park
City of Mill Valley
City of Millbrae
City of Milpitas
City of Monte Sereno
Town of Moraga
City of Morgan Hill
City of Mountain View
City of Napa
City of Newark
City of Novato
City of Oakland
City of Oakley
City of Orinda
City of Pacifica
City of Palo Alto
City of Petaluma
City of Piedmont
City of Pinole
City of Pittsburg
City of Pleasant Hill
City of Pleasanton
Town of Portola Valley
City of Redwood City
City of Richmond
City of Rio Vista
City of Rohnert Park
Town of Ross
City of St. Helena
Town of San Anselmo
City of San Bruno
City of San Carlos
City of San Francisco
City of San Jose
City of San Leandro
City of San Mateo
City of San Pablo
City of San Ramon
City of San Rafael
City of Santa Clara
City of Santa Rosa
City of Saratoga
City of Sausalito
City of Sebastopol
City of Sonoma
City of South San Francisco
City of Suisun City
City of Sunnyvale
Town of Tiburon
City of Union City
City of Vacaville
City of Vallejo
City of Walnut Creek
Town of Windsor
Town of Woodside
Town of Yountville

Baytech purchased the list and send it to Boostbay.

I think Baytech Web Design is trustworthy company. They have a very professional team to make the job well done.

check: www.builderseye.com. This is by Baytech. It is rated "Top Web Development Firm" in 2008 by San Jose Business Journal.

Do not make money from this behavior. You will lose your dignity.