Beautystop.eu’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with purchases.
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Unprofessional and Offensive Service at Beautystop.eu: Think Twice Before Contacting This Company
Beautystop.eu on yks sellanen paikka, missä palvelu ei oo ihan niin kohdallaan. Jos sattuu syntymään jotain erimielisyyksiä, niin ne muuttuu heti henkilökohtasiks loukkauksiks. Ja mikä pahinta, firman omistaja ite seuraa sua henkilökohtasesti Facebookissa ja alkaa loukkaamaan sun läheisiä. Se lähettelee viestejä, missä ihmiset jaetaan ihan vaan sen mukaan, minkä värinen niiden iho on. Ei oo kyllä mitenkään jees homma.
Ja sit vielä tää omistaja sanoo, että suomalaiset on joku pelkureiden kansakunta. Ei oo kyllä kovin kiva kuulla tollasta paskaa. Joten mä suosittelen, että mietit tarkkaan ennen ku otat yhteyttä tähän yritykseen.
Terrible Customer Service: Lack of Communication and Tracking Resulted in Lost Order
Terrible customer service, seriously. I made a mistake with my order, but if they had just answered me in a reasonable amount of time, everything could have been sorted out. Let me tell you the whole story.
So, I placed an order for a few products and I finally got a confirmation that my payment went through after waiting for 2 whole days. But here's the thing, there was no separate information about when my things would be shipped or anything. They didn't even bother to give me a Posti tracking number. How am I supposed to know where my stuff is?
Fast forward 2 weeks later, I decided to send them an email to ask about the status of my order. Guess what? No response. I waited patiently for 5 more days and then I tried calling them at different times. But guess what? No one picked up the phone. Instead, I received a text message telling me to contact them via email. Seriously? I already did that and got no response!
I didn't give up though. I sent another email, this time waiting for 2 more days just to be sure. And what do you know? Still no answer. Frustrated, I called them again, this time about 4 times. And what did they tell me? To email them again! Are you kidding me?
It was only when I finally lost my temper and sent them some angry messages, mentioning my rights as a European customer, that I finally got a response. But by then, it was too late. Turns out, I had entered my phone number incorrectly, and the Posti didn't bother to inform me that my order had arrived. As a result, my order was already sent back to Estonia. This whole mess could have been easily avoided if they had just answered the phone or email within a reasonable amount of time. Or better yet, if they had sent me a confirmation email with the Posti tracking number, like every other online shop does when shipping to Finland.
By the way, let me tell you something. Every single online order I have made in Finland has sent me multiple emails. Usually, I get one confirming my order, another one saying that it's being processed, and a third one letting me know that it's been shipped, along with the tracking number. It's common practice here, you know? So even if I had entered my phone number wrong, it wouldn't have mattered because I could have tracked my item myself and picked it up. That's how things work in basically every online shop here.
I really hope that they learn from my extremely unpleasant experience. They need to step up their game and make sure that their future customers don't end up as annoyed and disappointed as I was.
Beautystop.eu Complaints 0
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Is Beautystop.eu Legit?
Beautystop.eu earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Beautystop.eu has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Beautystop.eu has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Beautystop.eu
One of the key strengths of Beautystop.eu is its extensive product selection. From skincare and makeup to haircare and fragrance, the website boasts an impressive array of brands and products to cater to every beauty need. Whether you're searching for popular international brands or niche, hard-to-find products, Beautystop.eu has you covered.
The website's user-friendly interface makes it easy for customers to navigate and find exactly what they're looking for. With intuitive search filters and well-organized categories, browsing through the extensive product catalog is a seamless experience. Each product page provides detailed descriptions, ingredient lists, and customer reviews, allowing shoppers to make informed decisions before making a purchase.
Beautystop.eu takes pride in its commitment to quality and authenticity. The website sources its products directly from trusted manufacturers and authorized distributors, ensuring that customers receive genuine and safe beauty items. This dedication to authenticity has earned Beautystop.eu a loyal customer base that values the reliability and integrity of the products they purchase.
In addition to its extensive product range, Beautystop.eu also offers competitive pricing and regular promotions. Customers can take advantage of special discounts, bundle deals, and seasonal sales, making it an affordable option for beauty enthusiasts on any budget. Furthermore, the website provides secure payment options and reliable shipping services, ensuring a smooth and hassle-free shopping experience.
Customer satisfaction is a top priority for Beautystop.eu. The website offers excellent customer service, with a dedicated support team ready to assist shoppers with any inquiries or concerns. Whether it's help with product recommendations, order tracking, or returns and exchanges, Beautystop.eu strives to provide prompt and helpful assistance to ensure a positive customer experience.
Overall, Beautystop.eu stands out as a trusted and reliable online beauty retailer in Europe. With its extensive product selection, commitment to authenticity, competitive pricing, and excellent customer service, it has become a go-to destination for beauty enthusiasts seeking quality products and a seamless shopping experience.
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Beautystop.eu Contacts
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Beautystop.eu emailsinfo@beautystop.eu81%Confidence score: 81%Support
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Beautystop.eu social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 01, 2024
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