Menu
For Business Write a review File a complaint
Bel Air Veterinary Hospital Customer Service Phone, Email, Contacts

Bel Air Veterinary Hospital
Reviews and Complaints

www.belairvet.com

Learn how the rating is calculated

5.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bel Air Veterinary Hospital Complaints 2

ComplaintsBoard
L
11:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bel Air Veterinary Hospital Apologies

After Cleo passed away we, (and every other pet), were very upset at the time and as many people do, often times try to find "someone" else to blame. And having talk to Dr. Cook and Dr. Moore personally, we betterunderstood the situation and complications of Cleo's ilness, problems, etc. Yet they continued to see all of our pets without reservation. We have talked to the entire staff and have always gotten at least and more clear explanation to our question and have had them as our vets for close to 20 years. Therefore, we feel that knowing that each pet's life must eventually come to an end, and were promised by Dr. Cook himself that everything possible was done at BAVH, that they are owed our most sincere apologies because of our anger and and our effort for trying to find that "Someone else" to blame and we thank them for their efforts.

Read full review of Bel Air Veterinary Hospital
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
5:47 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bel Air Veterinary Hospital uncompassionate and unemotional doctor

i took my cat in to be treated on a Saturday. we had to make the decision to put him down because of recurrent battles with urinary tract and bladder blockages. the decision was a hard one since our cat was a huge part of every second we were home with him. the doctor never asked if i wanted to stay with my cat while he was put to sleep, he didn't tell me anything about the procedure or what my options were such as having him put to sleep with me there or at our home, and he didn't give us options about what to do with our cat once he was put to sleep. the vet was unemotional and un-compassionate to the situation and didn't make me feel that me cat or i was worth his time. because of the vet i was not able to even say goodbye to my cat before the vet tech was ordered to take him away. if i were you i would seriously consider another vet in the area that is more compassionate and caring towards their animals and the animals companions!

Read full review of Bel Air Veterinary Hospital and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
B
B
BAVH Employee
Bel Air, US
Jun 23, 2009 10:35 am EDT

"Meagan" is not the real name and was not present - her daughter was. And the Vet did discuss options including for the pet's cremation or disposition because the pet crematory is located on the premises. The end of a pet's life is very sad and we are sure this person was upset as well. We try to provide excellent care throughout their pet's life - and do not even charge for euthanasia when that time comes.

S
S
scoregina
Osteo, US
May 19, 2009 2:55 am EDT

They've killed 2 of my pets there and we're never taking any of our other ones there

Is Bel Air Veterinary Hospital Legit?

Bel Air Veterinary Hospital earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Bel Air Veterinary Hospital stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Bel Air Veterinary Hospital's reputation as a trustworthy leader in their field. Customers can rely on Bel Air Veterinary Hospital's services, assured they're dealing with a highly reputable and fully legitimate company.

Bel Air Veterinary Hospital resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Bel Air Veterinary Hospital has claimed the domain name for belairvet.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Belairvet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Belairvet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Belairvet.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Bel Air Veterinary Hospital.

However ComplaintsBoard has detected that:

  • The website belonging to Bel Air Veterinary Hospital has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Bel Air Veterinary Hospital Reviews 0

Looks like Bel Air Veterinary Hospital has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Bel Air Veterinary Hospital, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Bel Air Veterinary Hospital complaint handling

Bel Air Veterinary Hospital reviews first appeared on Complaints Board on Dec 19, 2008. The latest review Apologies was posted on Jun 22, 2009. The latest complaint Apologies was resolved on Jun 22, 2009. Bel Air Veterinary Hospital has an average consumer rating of 5 stars from 2 reviews. Bel Air Veterinary Hospital has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bel Air Veterinary Hospital Contacts

  2. Bel Air Veterinary Hospital phone numbers
    410-838-4900
    410-838-4900
    Click up if you have successfully reached Bel Air Veterinary Hospital by calling 410-838-4900 phone number 0 0 users reported that they have successfully reached Bel Air Veterinary Hospital by calling 410-838-4900 phone number Click down if you have unsuccessfully reached Bel Air Veterinary Hospital by calling 410-838-4900 phone number 0 0 users reported that they have UNsuccessfully reached Bel Air Veterinary Hospital by calling 410-838-4900 phone number
  3. Bel Air Veterinary Hospital address
    1501 S Tollgate Rd, Bel Air, MD, Bel Air, Maryland, 21015, United States
  4. Bel Air Veterinary Hospital social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Bel Air Veterinary Hospital Category
Bel Air Veterinary Hospital is ranked 6 among 40 companies in the Animal Hospitals category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.