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CB Dating Services BeNaughty Impossible to cancel repeat billing on www.benaughty.com
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BeNaughty review: Impossible to cancel repeat billing on www.benaughty.com 10

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12:22 pm EST
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I signed on the dating site benaughty choosing the option fot three days use. But I saw that they are going to charge me repeatedly every month.Now that I saw, that most if not all the profiles are fake, I'd like to cancel it. I would like to stop the automatic payment of my bill for the dating site benaughty but I couldn't find out how to do it exactly. I've been following the steps to cancel the repeat billing and the last step says that I have to call a number. The phone number they are proposing to contact them is not working. My client number is [protected]
Please help

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Feb 28, 2020 9:16 am EST
BeNaughty customer support contacts
Phone numbers
Address

19, Giovanni Gurmi Street, Lija, LJA1071, MT

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Hey! Your subscription has been cancelled on the 13th of Feb. We will check if the number is valid. If you have any queries - you can contact us via phone, email, contact us form or feedback form. Regards
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

10 comments
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Xant Sin
US
Jul 10, 2022 12:52 pm EDT

I signed up for the 3 day use but I am u bake to deactivate my subscription or remove repeated billing. Please assist

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Alex Limberg 950
US
Sep 20, 2022 1:06 am EDT

I have a similar problem and they continue to charge my bank card I’ve called multiple times to customer service and they continue to charge my bank card I don’t know what more to do, please help

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Marcelooo
US
Oct 07, 2022 8:58 am EDT

Stop eating my money...hackers

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Darin07
Kettering, GB
Nov 22, 2022 10:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am in the same boat, have emailed 7 times without reply , just been debited another £47, now reporting case with my paper trail to the police, have lost £100’s

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TB Ntsele
US
Dec 10, 2022 3:23 am EST

same thing is happening to me. fake accounts. Scammers!

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Caroline Wykamp
US
Dec 30, 2022 10:17 pm EST

I have tried multiple times to cancel. I agreed to pay less than $3 and have had close to $200 debited over 4 transactions.

I’ve sent emails. I’m going to go to police about this site. I want my money refunded and all debits cancelled.

Do not join this site

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waymak23
Brisbane, AU
Jan 03, 2023 1:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have the same problem with benaughty, they are still charging me after I requested to cancel all billing, still debiting my credit. Called the contact centre and they promised to cancel my subscription, but so far nothing has been done.

Kindly cancel that billing and I want my money back

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victordvcb
Brisbane, AU
Jan 05, 2023 5:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I signed on the dating site benaughty choosing the option fot three days use. But I saw that they are going to charge me repeatedly every month.Now that I saw, that most if not all the profiles are fake, I'd like to cancel it. I would like to stop the automatic payment of my bill for the dating site benaughty but I couldn't find out how to do it exactly. I've been following the steps to cancel the repeat billing and the last step says that I have to call a number. The phone number they are proposing to contact them is not working.

Please help me guys!

Same problem

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Robert Burgner
US
Jan 13, 2023 1:08 pm EST

I want to shut off benanghty service.my email is Roburgner99@gmail.com.

I feel they are not legitimate.

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emilydowning
Cambridge, GB
Nov 28, 2023 12:50 am EST

Guys, just either report it to the police or report it to your BANK as soon as possible. I am in the United Kingdom, and i signed up for the 0.99p subscription. Less than an hour later I attempted to cancel by phoning them up on their contact number. Couldn't get through to anyone who speaks good English. But in the end I managed to communicate with someone in broken English. I had to threaten police action after they kept telling me they were going to carry on my subscription no matter what. I went onto my bank website and cancelled my card just in case they tried it on. In the end I got a cancellation email only to wake up 2 days later with a text from my bank saying they attempted to take another 44 pounds despite CHANGING MY CARD. Luckily my bank had blocked it! I am definitely contacting the police about these guys because not only that, I am fearful they will try and take more money. I got the bank to remove the DIGITAL BANKING SIGNATURE which was like the handshake between benaughty.com and my bank, which originally authorised them to apply for more money but they didn't manage to (due to my account luckily flagging it as suspicious). Phone up your banks to REMOVE THE DIGITAL BANKING SIGNATURE so they cannot apply for more money.

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  1. BeNaughty Contacts

  2. BeNaughty phone numbers
    +1 (800) 489-6091
    +1 (800) 489-6091
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  3. BeNaughty emails
  4. BeNaughty address
    19, Giovanni Gurmi Street, Lija, LJA1071, Malta
  5. BeNaughty social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024