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Berader Properties

Berader Properties review: Still waiting for my deposit 1

S
Author of the review
11:33 am EDT
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I moved out of an apartment at Embassy Garderns on 31st August 2024 today its the 18th oof September 2024.

I was informed the deposit takes approximately 45 days to be paid out, and 45 days ended on 12 September 2024.

I sent an email asking when will I get the deposit instead was requested to sent my bank confirmation, I keep on calling and sending reminders for the deposit no response on email only response from my calls. I was informed I will get the deposit the next day or latest Friday this week. and today its Wednesday no deposit received. Today one of the representatives sends me a WhatsApp message asking for my banking details all over again of which I sent to him on email and I had a debit order so clearly they have my banking details. This is really frustrating because I left the apartment in a good condition its not like you are still looking for this and that that still needs to be deducted. I'm very disappointed at this point because I cant even plan with my own money let alone no hope of receiving this money because we are nearing the second month in a week.

Recommendation: cant even give recomendatiuon because i have not even receoived my deposit i wish i knew who deals woith sending the money directly then i can say speak to this person

Update by siphokazi dunge

I meant 31st July not August my exit date from the apartment. I'm just not able to edit this post.

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A. Ortiz
Verified customer This complaint was posted by a verified customer. Learn more

Send a formal demand letter to Berader Properties, outlining the delays and reminding them that the agreed 45-day period has passed. Include all relevant communication (emails, WhatsApp messages) and reiterate that you’ve already provided your banking details. Demand immediate payment of your deposit, giving them a firm deadline (e.g., 5 business days) to resolve the issue. If they fail to comply, escalate the matter by filing a complaint with the local rental authority or considering legal action for breach of contract. Keep all communication for your records.

  1. Berader Properties Contacts

  2. Berader Properties phone numbers
    +27 118 849 850
    +27 118 849 850
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  3. Berader Properties emails
  4. Berader Properties address
    18 West Road South, Morningside, Sandton, 2196, South Africa
  5. Berader Properties social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Berader Properties Category
Berader Properties is ranked 370 among 510 companies in the Residential Sales category