Menu
For Business Write a review File a complaint
BetterBathrooms UK Customer Service Phone, Email, Contacts

BetterBathrooms UK
Reviews and Complaints

www.betterbathrooms.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BetterBathrooms UK Complaints 4

ComplaintsBoard
R
9:06 am EDT

BetterBathrooms UK Do not use them

Horrible. So inattentive and careless.
I ordered a bath with a guaranteed delivery for next Thursday and they had to call me and say when exactly they would arrive. No call. No delivery. Contacted their customer service and they said they confused dates and moved my delivery 3 weeks later. They apologized and made everything right or that's at least what I thought. Because nothing was delivered on time.
Now I can't reach them...

Read full review of BetterBathrooms UK
Hide full review
ComplaintsBoard
G
7:37 am EDT

BetterBathrooms UK they don't deliver

I placed an order 2 months ago and paid $584, they said it will be shipped within 2 weeks, but I haven't received it. Talking to customer service is useless and takes too long. I think I was on hold for an hour and wasn't helped anyway. All I found out was that my order was still under process though it's been 2 months... Stay away from them, order from other stores.

Read full review of BetterBathrooms UK
Hide full review
ComplaintsBoard
D
7:44 am EST

BetterBathrooms UK very disappointed

Bought bathroom accessories from this place. They sent me a completely wrong things, so I contacted the company and asked for an exchange. When I tried to call they've always put me on hold and I never spoke to a real live person. BetterBathrooms is not a reputable company. They made a mistake and now they are hiding from me. I understand that I lost my money and I feel very depressed. Now I'm stuck with some merchandise which I really don't need. Stuff is nice, quality is great, but I don't need these things! I'm extremely disappointed.

Read full review of BetterBathrooms UK
Hide full review

Is BetterBathrooms UK Legit?

BetterBathrooms UK earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BetterBathrooms UK to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, BetterBathrooms UK is known for their high standards and safety. If you're thinking about dealing with BetterBathrooms UK, it's wise to check how they handle complaints.

We found clear and detailed contact information for BetterBathrooms UK. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Betterbathrooms.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Betterbathrooms.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Betterbathrooms.com you are considering visiting, which is associated with BetterBathrooms UK, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

BetterBathrooms UK as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for BetterBathrooms UK have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The BetterBathrooms UK website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

BetterBathrooms UK website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

ComplaintsBoard
R
10:08 pm EDT

BetterBathrooms UK false ad

Orderd a bathroom suit off betterbathrooms.com. On their web site it stated 3-5 working days for delivery we needed this suit asap, hence the reason I orderd it. Over a week and half later it arrived (Well late). Defected items. Been waiting for replacements over a week now. Wouldnt touch this company with a bargepole. Tell lies bad communication false advertisingand dont return calls when promised to do so.

Read full review of BetterBathrooms UK and 1 comment
Hide full review
1 comment
Add a comment
A
A
arun kumar v
Wolverhampton, GB
Sep 10, 2014 6:40 am EDT

ORDERED A TOILET ONLINE NEEDED ASAP, ARRIVED AFTER 4 DAYS. PLUMMER FITTED IT WATER WAS LEAKING FROM THE TANK, THE TANK HAD HAIR LINE CRACKS, RANG THEM UP, THEY ARRANGED TO COLLECT THE TOILET AND SAID IT WOULD BE TESTED BY THE TECHNICAL DEPT, IF FAULTY THE MONEY WOULD BE RETURNED IF NOT FAULTY THEN I WOULD HAVE TO PAY FOR POSTAGE TO HAVE THE TOILET BACK.
THE TOILET WAS COLLECTED AFTER 5 DAYS .THEY AGREED TOILET WAS FAULTY. BEEN RINGING THEM SINCE, DIFFERENT STORIES FROM THEM, NO MONEY RETURNED YET. THE PHONES ARE SO BUSY EACH TIME THE WAITING TIME IS 20MINS - 30MINS.
I AM VERY ANNOYED AND WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. WAISTED MY TIME AND GAVE ME HEADACHE. IM STILL WAITING FOR A REFUND. EVERY TIME IM RINGING COSTING ME £2-3.I WILL NEVER ORDERED IN MY LIFE, WE WERE THINKING TO ORDER A NEW WHIRLPOOL SHOWER FORGET IT WE MADE OUR MIND.BE CARE FULL

BetterBathrooms UK Reviews 0

Looks like BetterBathrooms UK has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent BetterBathrooms UK, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of BetterBathrooms UK complaint handling

BetterBathrooms UK reviews first appeared on Complaints Board on Sep 24, 2011. The latest review Do not use them was posted on Sep 1, 2017. BetterBathrooms UK has an average consumer rating of 1 stars from 4 reviews. BetterBathrooms UK has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.0
44199 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. BetterBathrooms UK Contacts

  2. BetterBathrooms UK phone numbers
    +44 33 3777 4777
    +44 33 3777 4777
    Click up if you have successfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone number 0 0 users reported that they have successfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone number Click down if you have unsuccessfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone number 0 0 users reported that they have UNsuccessfully reached BetterBathrooms UK by calling +44 33 3777 4777 phone number
    Sales / Product Enquiries
    +44 19 2554 4861
    +44 19 2554 4861
    Click up if you have successfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone number 0 0 users reported that they have successfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone number Click down if you have unsuccessfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone number 0 0 users reported that they have UNsuccessfully reached BetterBathrooms UK by calling +44 19 2554 4861 phone number
    Customer Services
    +44 19 2550 6008
    +44 19 2550 6008
    Click up if you have successfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone number 0 0 users reported that they have successfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone number Click down if you have unsuccessfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone number 0 0 users reported that they have UNsuccessfully reached BetterBathrooms UK by calling +44 19 2550 6008 phone number
    Trade Scheme
    More phone numbers
  3. BetterBathrooms UK emails
  4. BetterBathrooms UK address
    Horizon Park, Greenfold Way, Leigh, Wigan, England, Greater Manchester, WN73XJ, United Kingdom
  5. BetterBathrooms UK social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
BetterBathrooms UK Category
BetterBathrooms UK is ranked 538 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.