BHFO
Reviews and Complaints

As someone who appreciates quality fashion without breaking the bank, I can confidently say that BHFO, Inc is a hidden gem in the world of discounted designer fashion. With a wide range of brands and products, BHFO offers a unique shopping experience where you can find great deals on authentic items. The positive reviews highlighting great prices, customer service, and good quality are a testament to the value BHFO provides. Whether you're looking for stylish boots, elegant dresses, or cozy sweaters, BHFO has something for everyone. Explore their website and uncover the joy of finding high-end fashion at affordable prices. Join the satisfied customers who have discovered the magic of BHFO, Inc today!

I stumbled across your site on Amazon. This will be my 3rd order placed with BHFO using your site. I am ever so Pleased and Happy that I found you (BHFO.) The quality, selection and pleasant surprise after I receive my purchases os so gratifying. I have shared your site with Family, Friends and whom ever Compliments me on what I am wearing. Definitely 5 STAR QUALITY. Thank you for being here for all of your dedicated shoppers..

This is one of those places that you just hate to share with others because the deals are so incredibly great! However, because they offer such an enormous range of products in so many categories, they deserve to be acknowledged. Not only for their selection, but for their customer service which is consumer oriented. Returns are seamless and hassle free. As far as their prices on brand NEW items, it just doesn't get any better. They truly are the REAL DEAL!

Nice product. What I wanted. The only disappointment for me was it says it ships USPS which I use a lot and priority only takes about 2 -3 days these took a long time. I wanted to wear them for a xmas party and they didn't get here until the 29th! I ordered a different pair off poshmark and they were here in 2 days USPS along with 3 other pair of pants. So when they say they ship USPS it ships UPS and then switches to USPS so it comes at a snails pace! Bummer.

Hoping clothing is as stated, first time shopping with you. Clothing was as stated. Sizes accurate, colors as provided. I'm shocked frankly at how good prices were, delivery of product was normal. And product was as one would expect from any retail establishment. Sweater was a little wrinkled but put in dryer with damp towel for a few inches and came out perfect. I will buy again from you and after receiving my products and seeing products were as expected I've shared website with friends.

I love this store. I shop on ebay every few months. The items are always as described. Shipping is high, but they give you 14 days to bundle. After winning or buying your items, go directly to your ebay account to access discounted shipping costs.

I am making a Clothing Closet for my church and have found a number of items here - the shoes and selection of coats was the best. The high quality and low prices certainly has made by budget stretch. The delivery was prompt and everything exactly as described!

My order exceeded my expectations! One pair was missing the zipper pull. I called and your customer service was EXCELLENT! I have already recommended your site to several friends and coworkers who have all placed orders. We start out the morning showing each other our new boots.

My mom discovered BHFO several years ago and we have been ordering from them ever since. The prices cannot be beat! Whenever we are looking for something, we usually go there before anywhere else online. Customer service has always been very easy to reach and communicate with. Shipping is quick. Love finding things that not everyone else has!

The Marion Parke booties are one of three purchases I've made since discovering BHFO. They never disappoint! The shoes ate exactly as described and the price was phenomenal. They also arrived quickly and I received status alerts throughout the purchase and shipment stages. They have become a goto for me when trying to find high end items at a fraction of the cost.

Always great value. A website worth combing through to find hidden gems. My coworkers all think I spend a fortune on my wardrobe but it's mostly thanks to BHFO. I've never personally had a problem with shipment or delivery so I can't speak to their customer service directly, but the brands and deals on the website are unbeatable. I tell my friends that BHFO has the brands that you wish tjmaxx had at even greater discounts.

Top quality items and the best prices ..Ive bought here before and never been disappointed..always as advertised.. Being in Canada you would think the shipping would be slow..my boots arrived in 3 days from order..i cant get items ive ordered in Canada delivered here that fast! The plus from this seller if there are any issues they will deal with you asap..thats great service. Alot of the items they have i cant get in Canada and if i can find them you can triple the price..and as far as a used item..the last pair i received were tried on-not used..perfect brand new condition. You will never go wrong using this seller-the best of everything all round..!

its a great fit and color. i first ordered it in a size Large on Amazon in Champagne but it didnt do anything for me. I came to the bhfo web site and was thrilled when i found it in the perfect blue and a size medium. Its very warm and cozy and the length was perfect for the last few chilly days of winter. On a not so great note. The high collar is a bit awkward but warm and actually the hood falls short of covering my head...and Oh! i love hoods. But its not bhfo's fault...its s Steve Madden short fall. overall i love the coat and will make it work. it came quickly and the bhfo team was very attentive to my needs and concerns. Thank you so much! i look forward to our next encounter.

I've ordered twice now from this site, in March 2023. No issues with processing my first return. Searching for a special dress. This second time I scored with one of my picks, and returning the other dress that was fine but just not as nice the other. I know I am paying for shipping both ways, but I am ok with it. I am extremely pleased with getting my designer dress at 54% off. The only problem that I had with my first order,is that I ordered it in pine and it arrived in forest, and that wasn't the shade that I wanted (the designer actually had two subtly different shades of dark green, the pine had more blue in it.) It would have been a bigger deal if I had wanted to keep the other dress with that particular order, but both needed to go back. I was nervous as a first-timer, but very thrilled with getting such a great dress.

My family and I have been customers of BHFO for more than 15 years. Our service experience is excellent and this explains our loyalty to this specific company. BHFO distributes casual clothes as well as famous brands like Hugo Boss, Kobi Halperin, Theory, Elie Tahari etc. Thanks to BHFO these famous brands are affordable for us and we can get style and elegance for a price that is a fraction of the retail prices. Casual clothing offered by BHFO is of good quality and has much lower prices that one would expect. Shoes, boots, sandals and sneakers are also at very affordable prices. Very fast international shipping via DHL. Tracking information. Protection against lost or not-delivered items for 99 cents is available (BHFO shop). If one has questions about her/his purchase she/he can contact the customer service by e-mail or phone. I always recieved prompt answers when I had questions.

I gotta say, I've been buying a lot of stuff from BHFO lately and I'm pretty darn happy with everything. The clothes are top-notch and the customer service is A+. The prices are also super reasonable, which is always a plus in my book.

Now, I did have a couple of hiccups along the way. One shirt had a stain on it and another item wasn't exactly what I had ordered. But let me tell you, the customer service rep I talked to was an absolute gem. They were so nice and helpful, and they got everything sorted out for me in no time.

The only thing that kinda bums me out is the shipping fees. I mean, I get it, shipping ain't cheap. But it would be awesome if they offered some kind of yearly shipping fee or maybe a 30-day fee like Gilt and Rue La La do. Just a thought!

Overall though, I'm really happy with my experience at BHFO. The clothes are great, the customer service is fantastic, and the prices are totally reasonable. I'll definitely be shopping here again!

I got my shoes from BHFO and they look pretty good. But when I wore them outside, I noticed that one shoe had a different finish than the other. I didn't see it before, but it was pretty obvious when I was walking around. So I called up Customer Service and talked to Brittany. She was nice and all, but I had to send some pictures and explain what was going on. Then Vanessa got back to me pretty quick and said they would give me a refund. That was cool, but I couldn't return them since I already wore them.

Anyway, I really like Dansko shoes and these fit me perfectly. They're camo style, so I guess the difference in finish isn't that big of a deal. I mean, it's still kind of annoying, but whatever. The customer service was really good though, so that made up for it. They were professional and helpful, so I appreciate that. Thanks BHFO!

I've been shopping at BHFO for a while now, and I gotta say, they never disappoint! I've placed my order seven times already, and every single time, they've exceeded my expectations. The shipping is always faster than what they say, which is a huge plus for me. I don't like waiting too long for my stuff to arrive, you know what I mean?

But what really sets BHFO apart from other companies is their customer service. They don't use bots like other companies do, which is a relief. I hate talking to bots, they're so impersonal. But with BHFO, you get to talk to real people who are friendly and helpful. One time, I had a question about a product, so I contacted them. I talked to this guy named Lance, and he was so professional. He answered my question right away, and you could tell he wasn't reading from a script. He sounded like he really loved his job, which is rare these days.

Overall, I highly recommend BHFO. They have great products, fast shipping, and amazing customer service. You won't be disappointed, trust me.

Shopping at BHFO is always a breeze. The prices are just right for the merchandise I purchase. However, I do have a bit of a bone to pick with their shipping. The items I receive are often creased and not packaged in an interior bag that is specifically meant for the item I purchased. Instead, they are usually just thrown into a dry cleaning plastic bag which doesn't do much to keep the merchandise in place. As a result, the items often slide around and come out looking like a rag. If BHFO wants customers to purchase more expensive items, they should really consider packaging them accordingly. Otherwise, it's probably best to shop at a higher-end store.

I gotta say, I've bought from BHFO twice now and I've been super happy both times! I know there's some folks out there who've had some bad experiences, but I figured I'd give 'em a shot anyway. Before I placed my first order, I sent 'em an email with some questions about the stuff I was buying. I wanted to make sure that the clothes were really from the brands they said they were, that they were brand new, and that they were coming from the good ol' US of A. They got back to me pretty quick and told me everything I wanted to know, plus they gave me some info on what to do if I wasn't happy with my purchase.

Anyway, I went ahead and ordered and I gotta say, I was really impressed with what I got. Everything was legit - no knockoffs or anything like that. And it was all brand new, too! I was really happy with the prices, too - I felt like I was getting a great deal on some really nice clothes.

So yeah, I'm definitely gonna keep buying from BHFO. They've got some really great stuff at really great prices, and I know I can trust 'em to give me the real deal. If you're lookin' for some new clothes and you're on a budget, I'd definitely recommend checkin' 'em out!

The shoes were described on the site as "New in Box" except that when I received them many of the crystals were missing and were not in the box rolling around which means the shoes were put in the box and sent to the customer in that condition. I informed the company as soon as I received them and saw all of the stones missing, I sent several pictures and a couple weeks later still no resolution. The only attempt the company has made to resolve this was to offer me only half my money back for the cost of the shoes. The shoes can't be worn with all the stones missing, what's the point in paying money for sparkly shoes with so much of the sparkle missing. It makes them look cheap and awful so I can't wear them, they're useless. Had the company accurately described the item on their site and showed/described that stones were missing, I would have passed and not purchased them. But because of the company's dishonesty, I had no idea and now all they are willing to offer is half the price of the shoes back. I'm out the cost of the shoes that are useless now, shipping, and duties. I would lose more money to send the shoes back and with the company not willing to do anything else to resolve this I will never be a customer here again and would warn others off. I'm considering sending a complaint to the Better Business Bureau because there are laws to protect customers. Companies cannot falsely advertise items, take the customers money and then just leave it like that.

Dear Sir/Madam,

I am writing to express my frustration regarding the boots I purchased from your company. Unfortunately, the boots did not fit me properly, and I am disappointed to learn that I have to bear the cost of returning them. The return shipping fee is actually twice the price of the boots, which is quite unreasonable.

Moreover, when I went to collect the BFHO 0792 boots from my local post office, they demanded an additional $22 CAD for shipping fees. This came as a surprise to me because I had already paid for shipping when I placed the order. It is unacceptable to be charged twice for shipping.

This whole experience has left me dissatisfied, as I initially expected to save money by purchasing these boots. However, due to the extra charges for shipping and the cost of returning the boots, I will end up spending more money. In fact, the return cost alone is four times the value of the boots, approximately $85 CAD. I strongly disagree with this and request a fair resolution to this matter. Additionally, I kindly ask for a refund of the extra $22 CAD that was charged for shipping.

Other companies usually provide a free return label, and I believe your company should do the same. This has been the worst shopping experience I have ever had, and I sincerely hope that you can assist me in resolving this issue.

I look forward to hearing from you soon.

Best regards,
[Your Name]

So, I bought this coat from BHFO and the first one they sent me had some messed up fur. Like, it was all wonky and looked like it had been through some stuff. Not cool. But, I ordered a new one and the next day they sent me an email offering 15% off the same coat. I was like, sweet, I'll take that discount. But then when I talked to customer service, they said they couldn't give me the discount unless I sent the messed up coat back and ordered a new one. Like, come on, can't you just give me the discount? It's not like I'm trying to scam you or anything. BHFO needs to get their act together and make things easier for their customers. Thanks for listening.

So, I went ahead and bought a bunch of stuff from BHFO, but unfortunately, most of it didn't fit me right. I was hoping to return some of the items, but it turns out that since they were on final sale, I couldn't do that. I wish I had known that before I made my purchase. I tried to return the items anyway, but the website wouldn't let me. I'm pretty bummed about this, to be honest. Is there any way that BHFO could make an exception for me and let me return the items that are too big or too small? I would really appreciate it. Thanks.

I gotta say, I'm feeling pretty frustrated with BHFO. I just got another one of those Thank You coupons in my shipment, but when I tried to use it, it wouldn't work! What's the deal with that? It's really annoying, and honestly, it's making me think twice about ordering from BHFO again. I mean, come on, BHFO, get it together!

And that's not the only thing that's been bothering me lately. I've been noticing that BHFO keeps marking up the prices on Portolano cashmere gloves. Do they really think we're not going to notice? I mean, seriously, BHFO, we're not stupid. We know when we're being taken advantage of.

Overall, I'm just feeling pretty let down by BHFO. I used to be a big fan, but lately, it seems like they're just trying to pull one over on us. I hope they can get their act together soon, because I really do love their products. But if they keep up with these shady practices, I might have to take my business elsewhere.

I gotta say, the shipping from BHFO was pretty speedy, but I gotta question the authenticity of some of their products. I ordered a coat and let me tell you, it was NOT from a store. The seams were ripping, the edges were outlined in red, and there was red pen scribbled all over it. And to top it off, the hood had some dirt on it. This coat is supposed to be white, so there's no way to hide any of these marks. It was like someone tried to throw together a cheap knockoff of the real deal. I reached out to BHFO about it, but I'm still waiting on a response. Hopefully they can make things right.

So, I stumbled upon BHFO while searching for some new threads to add to my wardrobe. As a seasoned online shopper, I've used a variety of apps and websites to make my purchases. However, I have to admit that I found BHFO's website a bit tricky to navigate at first. I'm not exactly a computer whiz, so I can't offer any specific suggestions for improvement. But I can tell you that I've had great experiences ordering from other sites like INC, E-bay, and Amazon over the years.

After some more browsing, I realized that my main concern was finding men's clothing. I was pleased to see that BHFO had a decent selection of men's apparel, but it took me a bit of digging to find what I was looking for. Once I did, though, I was impressed by the quality and variety of options available.

Overall, I think BHFO is a solid choice for anyone looking to add some new pieces to their wardrobe. While the website may not be the easiest to use at first, it's worth taking the time to explore and find what you're looking for. And with a good selection of men's clothing, I'll definitely be coming back to BHFO for future purchases.

I gotta say, I ain't too thrilled with BHFO's policy on final sale items. I mean, come on now, what if the dang thing don't fit right? How are we supposed to know until we try it on? And that's exactly what happened with these boots I ordered. I coulda used a bigger size, but I didn't find that out until I got 'em in the mail and tried 'em on. And now I'm stuck with 'em 'cause they won't let me return 'em for another item. That's just not right, man. It's a real bummer, ya know?

I recently made a purchase from BHFO and unfortunately, I have not received my complete order yet. I ordered two of the same tops that were supposed to come with two pieces, but only one of them arrived with just the halter top. I have tried to reach out to customer service about this issue, but no one has addressed my matter yet. It's frustrating to not receive what I paid for and not have anyone to help me with my problem.

To make matters worse, I also ordered leggings that were not the correct size. Instead of giving me a refund or exchanging them for the correct size, BHFO just sent me another pair of the same leggings in a smaller size. This is not what I wanted or expected, and it's disappointing that they didn't try to fix the issue properly.

I'm really disappointed with my experience with BHFO and I don't think I will be making any more purchases from them in the future. If my shirts are not the correct size, I will have to involve PayPal to try and get my money back. It's a shame that things didn't work out, but I hope that BHFO can improve their customer service and make things right for their customers in the future.

So, I bought a couple of shoes from BHFO and when I got them, they looked like they had been worn before. I was really disappointed because they weren't what I expected. I tried to contact their customer service department, but they didn't respond to me until Overstock.com got involved. Finally, I talked to a guy named Lance, but he wasn't very helpful. He didn't offer any solutions and told me that I would have to pay for the return shipping. I'm never going to buy anything from BHFO again.

bhfo.com is an online store that I recently tried out. My experience was not the best, but it wasn't the worst either. I had to reach out to their customer service and they were pretty quick to respond. They even gave me a discount on shipping which was nice. However, I was disappointed with the quality of some of the items I received. They didn't look like they did in the pictures on the website. I also got a lot of items from a brand that I wasn't familiar with, which made me unsure about trying again. I'm currently in the process of returning some items and I'm hoping that the refund process goes smoothly. I want to make sure that I get my money back without any issues. Overall, my experience with bhfo.com was okay, but I'm not sure if I'll be shopping there again.

I recently bought a coat from BHFO and opted for international shipping. According to the shipping reference, the item made it to my country but unfortunately, it disappeared. I suspect it was stolen at the airport. I reached out to BHFO for more information and requested a refund, but they refused and asked me to wait for 8 weeks.

I've been a loyal customer of BHFO for years and have always been happy with their customer service. However, my recent experience has been quite the opposite. I've had issues with stolen items, false item descriptions, missing information, and the worst of all, terrible client support.

Despite my previous satisfaction with BHFO, I have decided to boycott them due to their poor service.

Dear Sir/Madam,

This is my order from BHFO. ORDER #118524BHFO
Placed on October 7, 2021 at 9:36 am

Joe's Jeans Womens Mid-Rise Ankle Skinny Jeans - 24 / Elizabeth
Fulfilled October 8, 2021
Track shipment
UPS #1ZE66029YW93078416
BH4223701
Regular price
$20.99
1 $20.99
Joe's Jeans Womens Mid-Rise Ankle Skinny Jeans - 24 / Kinley
Fulfilled October 8, 2021
Track shipment
UPS #1ZE66029YW93078416
BH4222636
Regular price
$22.99
1 $22.99
Karl Lagerfeld Paris Womens Lace Sleeveless Blouse - XS / Black
Fulfilled October 8, 2021
Track shipment
UPS #1ZE66029YW93078416
BH4170631
Regular price
$13.99
1 $13.99
Subtotal $57.97
Discount WELCOME0HZxWC
WELCOME0HZxWC -$5.79
Shipping (Standard 5-7 Day Shipping) $9.99
Total $62.17 USD
BILLING ADDRESS
Payment Status: Paid

Tornike Nikolaishvili
8 McCullough Dr.
Suite U231213
New Castle DE 19726
United States

SHIPPING ADDRESS
Fulfillment Status: Fulfilled

Tornike Nikolaishvili
8 McCullough Dr.
Suite U231213
New Castle DE 19726
United States

The package was delivered to the wrong address which was Newark, it was indicated to UPS website and I also raised a claim to UPS, BHFO insists the package was delivered to the provided shipping address and ignores my complaints.
Please help me

Thank you

This company sold me a dress with a hole in it, and is refusing to let me return it. I purchased the dress on eBay. It was listed as new. When I received it, I found a hole the size of a dime in the seam of the thigh. When I sent a message to exchange it, they sent me a message stating that some of their items may not list certain defects, such as holes, pulls, or loose threads. But this company can list something as new and unworn. It's false advertisement and they know it! Unbelieveable. Now I want to return it and never deal with this company again. And I will post this everywhere I can to warn others not to deal with BHFO either.

This company sells clothing online (website BHFO.com and ebay) with the description the clothes are new. On receipt many consumers (see ebay reviews nd BBB reviews) found the garments dirty, stained, ripped, etc. They will accept returns (only after filling out RMA form) but will not refund shipping costs (which are high) or refund shipping.