Binance’s earns a 3.9-star rating from 13 reviews, showing that the majority of cryptocurrency traders are satisfied with trading platform.
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Bad security policy
How can you be protecting my assets from me. Why will I have to steal my own money. If you really want more people on your app it’s best to change some policies. You held my money from me because I changed my phone number. If you held it for me to do some security verification and release it in few hours it would have been nice. But you hold bitcoin up for 2 days. That’s wickedness. Knowing fully well that anything can happen. It could increase or decrease. And it’s been decreasing since I last checked. I need my money back before the end of today. I should have checked your reviews before I signed up for this app. More bad comments about the app than the good. If there any human beings reading this please I need my money ASAP. Can’t wait for 48 hours. Not even 24 hours 48 hours. If you were in my position will you wait talking to the man who made this policy. Funny how it’s only applied to only the users in Nigeria. What a life. I need that money. It’s not much but a lot of people are looking forward to feed from it. God will not deprive you of your food don’t deprive me of mine
Something about fee
When registering, be sure to enter V3UPX5UX code to get a great deal on commissions kick back. Its a market which is active 24/7 so there is not much difference in trading on the weekdays or weekend days but probably there might be a drop in the trading volume which causes less volatile in average but in general it can explode or crash at anytime and that is the beauty of crypto trading. Kindly fix the issue that comes after upgrading to IOS15 when changing tabs from overview to spot or funding application got stuck. I have to reopen it everytime. Same thing happens at other places also when i change different tabs. Standard Binance trading fees are 0.1%, but by using Binance native token BNB, you can make considerable reduction to the fees, currently 25% less if you the option to pay fees in BNB (instead of paying them in the coin you are buying). There is no buying limit if you want to do crypto to crypto transactions. Nowadays, Binance supports fiat deposits as well so you can buy bitcoin with credit/debit cards. In some countries, Binance supports a direct wire transfer as a deposit method as well.
Caveat Emptor: Wolf in Sheep’s clothing
It really is best to stay completely away from any product with Binance behind it. They are dishonest, unethical, and operate under the guise of doing good business and operating a free market or at least access to a free market. In the end what they really do is confiscate your money and there’s nothing you can do about it. There is a reason finance is not allowed to offer their services in their entirety in the United States. This is because the US government is very well aware of what they do in other parts of the world.They are nothing more than common criminals who are hiding behind a business license. There is a reason that the SEC will not approve them to do business in the United States and fin Russia for that matter. They are garbage human beings and guaranteed 100% they will steal from you and Call it protecting the greater good.
I am a tenured and licensed financial professional in the United States with more than 20 financial licenses. I know that doesn’t mean much, But you’ve been warned. Please stay away from anything and everything that has to do with Binance. This includes coin market cap.
STAY AWAY CEO AND Exchange may be getting Investigated by authorities
Everyone fighting to get on this exchange waiting for the most crooked CEO CZ who if you speak the truth or ask an honest question about a product on binance he will block u on all social media even if it is only to ask why funds got locked or lost then his support team will not get back to you so essentially your funds are gone. Very gangsterish behavior and highly suspect. I’ve been pretty much stolen from by these thugs.He list only things he and his whales can control or the highest bidder gets the listing. There’s a reason him and his team are getting investigated and when they do your funds could get stuck once authorities lock all incoming and outgoing transfers like they have done to other exchanges. There are by far more honest and in some ways better exchanges than binance. Don’t recommend this app or exchange in any way unless u want to gamble your hard earned money or get your money turn up missing no explanation and no way to get in contact once they block you in every way. Don’t risk it and I wish someone had told me about these crooked sites before I got involved. Consider yourself warned.
Acceptable quality app, horrible tracking
It is overall an acceptable app with relatively lower fees. But the absolute lack of portfolio tracking is mind-blowing, and some functionalities are disastrous.
- You cannot know you profit and loss, and you cannot even know your initial purchase's value so you can compare it and know if you're at loss or profit. You have to use third-party apps for this supposedly easy feature, and you'll have tons of problems with the synchronization between them. Other apps like Crypto.com have higher fees maybe, but at least I know that my DOGE investment was worth 13 and now it is 183, it is crucial information to hold, buy more or sell.
-you cannot know the minimum of which you can purchase a coin, because they will show you the insufficient funds message first instead. i.e. They are practically forcing you to buy the base coin (loads of it) to then try to buy the other coin with it (with the possibility of have the insufficient amount again and again)! In other apps (again, like crypto.com) they clearly state that you need xx amount as a minimum if you want to invest in it, easy, right Binance?
Don't get me wrong, it is good on many big stuff, but these little details are as important to many investors and they simply don't care.
Very good
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Some advantages of Binance exchange are:
➡️ Large selection of cryptocurrencies
Binance offers trading for more than 100 cryptocurrencies, giving users a wide range of options for investment and trading.
➡️ High liquidity
Binance has a high trading volume, which allows users to quickly and easily execute trades at competitive prices.
➡️ Low fees
Binance offers competitive trading fees, with discounts for users who hold the platform's native token, BNB.
➡️Security
Binance has implemented a number of security measures to protect user assets, including multi-tier and multi-cluster system architecture, 2FA authentication, and regular security audits.
➡️User-friendly interface
Binance's interface is easy to navigate, making it accessible to users of all levels of experience.
➡️Multiple language support
Binance offers support for multiple languages, including English, Chinese, Korean, and Japanese, making it accessible to users around the world.
➡️Customer support
Binance offers a dedicated customer support team to help users with any questions or issues they may have.
➡️Multiple payment options
Binance supports a variety of payment methods, including bank transfers, credit and debit cards, and cryptocurrency deposits.
➡️Mobile app
Binance offers a mobile app for iOS and Android devices, allowing users to access the platform and trade on the go.
Binance has come a long way
I started using this platform the day it began to garner a massive buzz Circa Q216 and within no time it went from being a no-name, irrelevant DEX to the leading global exchange for cryptocurrencies; with more volume 24h than any of its predecessors & has held that title as king largely in part due to the brilliance of their lead dev CZ_Binance, whose humility is that sincerely equivalent to the hallmark of a saint.
Binance is the best exchange for two reasons;
1) while they are a for-profit dex; their charity initiatives such as Binance angels and their interactivity with the community make them bar none number #1 in customer support; additionally CZ will charge a simple fee of $1 to list a new prospective tokens if it meets their criteria for supply & demand amongst the community.
2) perhaps the single most important reason for “the rise of Binance” and why most traders (including myself) jumped ship from bittrex or whatever other dex at the time for Binance: NOMINAL, LOW FEES!
• Their ability to market themselves as the leading exchange with fees that are AFFORDABLE and don’t cost an arm and a leg for each transaction: especially with the way in which BNB cleverly provides incentives for users to purchase the token to make such fees almost nonexistent.
I think that Binance is without a doubt the best dex and that’s mainly due to the genuine wholehearted interest of the lead developers to ensure that global integration and not sole individual profit motive is prioritized, therefore ensuring their success for themselves as a leading global market DEX for years to come.
Binance Complaints 6
DO NOT USE- Thieves!
Binance.US has decided to keep millions of dollars worth of Songbird tokens that do not belong to them. These were tokens that were slated to XRP holders during a snapshot taken while customers held XRP on the Binance exchange. Binance.US made a statement saying they will not participate in the Songbird token airdrop, however they have already received over 32 million tokens, so the reality is that they have over 16 millions dollars of tokens that do not belong to them!
Don’t do business with any company who confiscates money or property from their customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
If i could write a 0 star review they would have it
Biased against my country, used a vpn to sign up and passed all verification minus the country obviously. Now that Cronos and kucoin delisted BAKE token there is nowhere to trade it but binance… and go figure! Binance US doesn’t support the coin that is now only on their alleged “smart” chain.. once kucoin wipes the coin you all have successfully stolen my money. At least I know to never support any project strictly BSC as an american. Don’t bother to download the US version. You can trade about ten coins. They set us up for failure. It would be foolish to see it as anything but deliberate.
The complaint has been investigated and resolved to the customer’s satisfaction.
CHINA, CHINA, CHINA - AVOID!
TO THE IGNORANT "WOKE" IDIOTS WHO REFUSE TO COMPREHEND FACTS AND REALITY, THIS IS AN HONEST CYBER SECURITY ASSESSMENT GIVEN EXTENSIVE AND ENDLESS HACKS BY CHINA AKA THE US' BIGGEST AND MOST DANGEROUS ENEMY. THE SAME COUNTRY THAT WANTS YOUR DESTRUCTION INCLUDING THE WOKE IDIOTS THAT TREASONOUSLY DEFEND THEM FOR NO REASON OTHER THAN CNN AKA THEIR CONTROLLER TELLING THEM TO LIKE THE SHEEP THEY ARE. IF YOU ARE STORING YOUR MONEY AND SHARING YOUR MOST SENSITIVE FINANCIAL DATA WITH A CHINESE COMPANY, YOU DESERVE TO LOSE EVERYTHING BECAUSE YOU'RE SIMPLY AN IDIOT OF THE HIGHEST ORDER. HACKS AND CYBER TERRORISM IS REAL AND UNFORTUNATELY SOME DO IT MUCH MUCH MUCH MUCH MUCH MORE FREQUENTLY THAN OTHERS...
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Binance Legit?
Binance earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Binance resolved 100% of 6 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Binance has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Binance's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Binance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Binance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Binance as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Binance and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Binance.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Binance.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Binance. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Blocked my access and kept my data
Binance is marketed as a platform for multiple countries, but doesn’t work as advertised. I could not access my home Binance account (Brazil) from the US. Don’t open an account thinking you will be able to access it worldwide because you won’t.
Since I cannot access the account, I can also not:
- turn off email marketing
- change account settings or remove linked financial information
- close the account
Customer Service was able to “disable” my account for me, but without deleting my data. They kept my data.
As a result, Binance now has all of my personal information and I have no access or control over any of it. And they are still sending me marketing emails which I cannot unsubscribe from.
The complaint has been investigated and resolved to the customer’s satisfaction.
Binance
I AM OBLIGED TO WARN PEOPLE NOT TO USE BINANCE. THEIR 4.7 rating must be fake. I bought crypto in Binance. I was never informed at any time that they excluded American citizens in this version until well after I made my purchases. At a later date they informed me that being an American I must remove my coins/tokens immediately. A why wasn’t given. I did so with most but they refused to let me transfer my MATIC of 101 coins, saying I didn’t have enough to transfer, and not TETHER which they wanted to take 2/3 of to transfer. I then tried to transfer the two coins/tokens into one that I could transfer but they disallowed that. After many messages requesting aide they blocked me completely essentially STEALING MY INVESTMENTS. At times the value was around $250.00 US. My guess is that BINANCE MUST MAKE A FORTUNE CONFISCATING PEOPLE’S CRYPTO.
The complaint has been investigated and resolved to the customer’s satisfaction.
Good app but 10 days lock on your funds
The app itself is great, it’s fast and the fees a ridiculously small BUT anytime you deposit funds, Binance.US locks it for ten days except if you want to trade your dollars for either Bitcoins, Ethereum or BNB coins. If you want to buy other coins, you will have to wait for ten days which is utterly ridiculous for a crypto trading app. I understand they do this to prevent fraud but with the volatility of the crypto market, nobody wants to deposit funds and not being able buy altcoins or to withdraw or transfer them for 10 days. At the moment of this review, you are better off using Kraken, Coinbase or Crypto.com since at least you can dispose of your funds instantly and do whatever you see fit with with your money. Binance.US will be awesome as soon as they lift the stupid 10 days lock on deposit, but for now they are just a total waste of time.
The complaint has been investigated and resolved to the customer’s satisfaction.
About Binance
Binance is renowned for its low trading fees, with a standard trading fee of 0.1%. The Binance Coin (BNB) reduces fees even further by offering a 25% discount on trading fees when you hold it. Moreover, Binance allows a high amount of transaction volume. It supports over 100 cryptocurrencies and offers an excellent liquidity pool.
Binance has a robust security system in place. They employ 2-factor authentication (2FA) for their login process, keeping users' accounts safe. The platform also employs AI-enabled security measures to prevent fraud and cyber-attacks. Binance uses Secure Asset Fund for Users (SAFU) to cover users against any potential hacks or losses by accumulating 10% of all trading fees in a secure cold wallet.
Binance's advanced trading tools and charts provide traders with the ability to perform comprehensive technical analysis and make informed decisions. Moreover, Binance offers its clients an API that allows them to build customized trading bots.
Binance has a strong community of traders and developers. It engages them through its innovative products, hackathons, and regular AMAs. It also offers a resource center for traders, providing trading education, market data, and insights.
In conclusion, Binance stands out as an innovative and reliable cryptocurrency exchange platform globally. Its low transaction fees, wide range of cryptocurrency pairs, and excellent security measures make it an ideal choice for both novice and experienced traders. Binance's continuous focus on customer service, technology, and security measures reinforce its position as one of the leading cryptocurrency exchange platforms today.
Overview of Binance complaint handling
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Binance Contacts
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Binance emailsvenus@binance.com99%Confidence score: 99%Supportdpo@binance.com98%Confidence score: 98%nft@binance.com98%Confidence score: 98%
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Binance social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 27, 2024
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they are not who they claim to be they are lairs and they keep asking for more money after what they have collected from me and still asking for more i am so glad i reached out to this recovery company who got me back all my money with no complications. you can check out the image attached to have their contact.